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Consumer Service Company

Appliance Repair

About us

Our business opened its doors in 1986 and with our technicians we have over 70 years of appliance service experience. We are factory trained and get regular up-dates annually. We are authorized to honor the warranty issued by Sub Zero, Wolf, DACOR, Viking, Fisher & Paykel, ASKO, Miele, Jacuzzi, Kohler, AGA, Marvel, Scotsman, and U-Line just to name a few. We are the only Service Company in the Chattanooga area who is an active member of the Professional Service Association and abide by their rules of conducting business.

Business highlights

39 years of trusted experience

Services we offer

We service major in-home appliances,such as Refrigerators,freezers, ice makers, washers, dryers, dishwashers, cooktops, ovens, ranges etc. as well as jetted bath tubs and spas. We service the metropolitan area of Chattanooga, TN

Services we don't offer

We are not a consumer credit service or consumer affairs operation.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
4.4
punctuality
4.8
Showing 1-4 of 4 reviews

Harry K W.
12/2014
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Stephanie B.
07/2013
2.0
appliance repair
  + -1 more
Took 2 weeks to get an appointment with service technician. Service scheduled for and quot;first appointment of the dayand quot; (business opens at 8:30am). After 2 hours and 2 phone calls to the business inquiring on the status of my service tech, I was finally told by the lady handling service calls, and quot;I still haven't heard from him.and quot; I cancelled and scheduled my repair with another company. Too bad we CONSUMERS can't send this company...ahem, CONSUMER SERVICE COMPANY??? a bill for wasting our time!
Description of Work: Scheduled repair service on high-end kitchen appliance.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Mike C.
12/2012
5.0
appliance repair
  + -1 more
The service man was punctual, friendly and knowledgeable. Made the repairs to our washer and oven quickly and did not make a mess. He explained the problems and what he did to fix them.
Description of Work: We had our washer and oven both work on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Netta K.
10/2011
5.0
appliance repair
  + -1 more
guranteed for 30 days Arrived on time ,called before to let me know he was on his way. Did the job and was gone Excellent service from Kevin
Description of Work: Door on Bosch dishwasher would not close. Called Bosch service service most unhelpful ,they told me to get a new one as it would cost far too much to repair . I lucky enough to meet a sales person while looking for a new dishwasher who suggested I call Consumer Service Co. first and ask their advice. When I called Conumer Service they told me they would send out a qualified Biosch repairman,they did and he was just fantastic. He could see that it was not a big job,so repaired the latch and thought it did not need a new one.Work guranteed for 30 days

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information

    2607 East 47th Street, Chattanooga, TN 37407


    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Consumer Service Company is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Consumer Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Consumer Service Company does not offer free project estimates.
    No, Consumer Service Company does not offer eco-friendly accreditations.
    No, Consumer Service Company does not offer a senior discount.
    No, Consumer Service Company does not offer emergency services.
    Yes, Consumer Service Company offers warranties.
    Consumer Service Company offers the following services: We service major in-home appliances,such as Refrigerators,freezers, ice makers, washers, dryers, dishwashers, cooktops, ovens, ranges etc. as well as jetted bath tubs and spas. We service the metropolitan area of Chattanooga, TN
    We are not a consumer credit service or consumer affairs operation.

    Contact information

    2607 East 47th Street, Chattanooga, TN 37407


    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM