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BLIND EXPRESS

Window Treatments, Interior Design and Decorating

About us

We are Chattanooga, Tennessee's premier window covering company. We gladly serve the Southeastern Tennessee and Northwestern Georgia regions and install top named brands. We personally guarantee that you will receive the absolute best quality products at the best possible price, with free professional installation and unbeatable hometown service! Call us for a free in home or over the phone consultation! 423-892-8041

Business highlights

23 years of trusted experience

Services we offer

We offer custom blinds, shades, shutters, and now we offer custom drapery! We provide free in home and over the phone consultations, and free professional installation of everything we sell!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Chuck L.
03/2018
5.0
window treatments
  + -1 more
Highly recommended! We received an awesome product at an awesome price from an awesome company. I called several of the "leadering" or "big name" companies in window coverings in the Chattanooga area trying to get someone to come out and give us an estimate; however, it seemed like if you were not willing or able to schedule an appointment with them before 4:30 PM (which both my wife and I work) then they would not be able to accommodate unless you took a day off of work. So on a whim I called the Blind Express and let me tell you how fortuitous it was for us. Jackie was more than willing to work with us in figuring out a good time for all involved to meet. Keith came and measured all our windows and made suggestions (when asked) to help us pick out the perfect plantation shutters for our home. We received our quote the day after and signed the contract to have the work down. A couple of weeks later they came and completed the installation in a few short hours and let me tell you we could not be happier with the results as we finally feel like our home is complete. Thank you again for not only being a great company but great people!
Description of Work: Plantation Shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne H.
10/2017
5.0
window treatments
  + -1 more
See above.
Description of Work: Replaced blinds. Reqirwed to pay half when order placed and the remaining half after installation. On installation day, discovered one blind damaged. Reordered damaged blind and installed others. Did not require remainder of payment until last blind installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$404

Response from BLIND EXPRESS
Thank you for taking the time to review our company! We are thankful for the opportunity to serve you, and hope to again! Jackie Harling

Steve B.
09/2016
5.0
window treatments
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BLIND EXPRESS
Thank you for taking the time to give us an 'A' rating! Your happiness means everything to us!!!

Susan S.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from BLIND EXPRESS
We sincerely appreciate your patronage and look forward to serving you again in the future! And thank you for your wonderful review!!

Brenda S.
11/2015
5.0
window treatments
  + -1 more
Great. Professional and exacting installation. The best of the best!
Description of Work: Provider installed wood shutters through our entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from BLIND EXPRESS
Thank you SO much for taking your valuable time to provide such a wonderful review for our company. We are thankful for you!!!

Jeffrey S.
07/2015
5.0
window treatments
  + -1 more
They did great. Done in a timely manner. They did exactly what they said they would do. But what they did after they were finished was the most professional thing I have seen in any business. After they were done my wife and I were not totally satisfied with what we thought were black out blinds. Our master bedroom was not exactly what we wanted in as far as being totally blacked out. We take full responsibility of misunderstanding what was told to us and felt bad when we told them that it was not exactly what we thought it would be. Without hesitation Blind Express came back out uninstalled the black out blinds that were in our room and re-installed them in a completely other room, re installed our old ones back in our room, and then refunded back us half our money. They went way beyond what anyone should have done. They said that their main goal was total customer satisfaction and that's exactly what they did. Incredible company and would highly recommend to anyone wanting blinds or shades for their home. Again thank you very much Blind Express for what you did.
Description of Work: they installed black out shades on 7 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BLIND EXPRESS
Thank you for taking your time to provide Angie's List customers with your review. It means so much to us, and we are so glad to have made you happy and we hope you have a wonderful new year! Jackie Harling

Marcia C.
12/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Measured for new blinds, gave me a quote and then ordered them. The blinds came in exactly on time, and were installed and they took the old blinds with them so I did not have to dispose of them. I would definitely use them again. They were very easy to deal with and very friendly. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BLIND EXPRESS
Thank you SO much for your patronage! We enjoyed working with you and hope to serve you again in the future. Jackie Harling

Kathryn M.
11/2014
5.0
window treatments
  + -1 more
A very professional and pleasant experience. Prompt on answering questions I had. He had the shades installed quickly. They look great. I am very happy. Would call 30 minutes before predetermined arrival time for measuring and installing.
Description of Work: Keith came to my home and measured windows and sliding glass door. I made a few choices to get price estimates. Jackie emailed the estimates to me. She ordered samples and had them sent to me. Approximately 2 weeks later Keith installed shades on a kitchen window and two small windows at my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from BLIND EXPRESS
Thank you SO much for your kind words. It's folks like you who make our job so rewarding. Please call us if you need anything at all, and thank you again! Jackie Harling

Jakey E.
10/2014
5.0
window treatments
  + -1 more
They were very professional and extremely responsive. The prices were reasonable and we couldn't be more pleased with the end result. I would highly recommend them to anybody interested in getting window coverings.
Description of Work: Measured, ordered, and installed blinds for our new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from BLIND EXPRESS
Thank you so very much for your review! We are blessed to have the best customers!! We sincerely appreciate your patronage and look forward to serving you again in the future! Jackie Harling

Gary Y.
09/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: They gave us the best estimate and we are very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BLIND EXPRESS
Thank you, (member name removed), for your feedback. We are happy you are happy, and please let us know if we can help you in the future...have a great day! Jackie Harling

Lora B.
05/2014
5.0
window treatments
  + -1 more
Very happy with the process, product, installation and communication for new plantation shutters and 2" windows blinds for my new home. Would definitely use their services in the future.
Description of Work: Provided and installed new plantation shutters and window blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from BLIND EXPRESS
Thank you so much for your feedback,[removed members name]! We sincerely appreciate your patronage, and look forward to serving you again in the future! Jackie Harling

Joanne F.
04/2014
5.0
window treatments
  + -1 more
They were from out of town, but came to my local to help me find blinds for my hard to fill windows, then returned two other times for installation. Plus one time to complete skylights. custom blinds are expensive but they worked with me to find reasonable options.
Description of Work: Blinds for my entfire house. They came to measure, then two trips to install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from BLIND EXPRESS
Thank you so much, [removed member name]! Keith and I truly enjoyed working with you on your window treatment needs. We are truly blessed to have the nicest and most interesting people as our customers, and we look forward to serving you again in the future! Sincerely, Jackie Harling

Ashley G.
01/2014
5.0
window treatments
  + -1 more
They installed blinds in our master bedroom and home office including skylights. They came to our house measured the windows and consulted with us on which blinds would work best in our space. Once we decided, it took a week or two to get the blinds in and then they scheduled the install. On the installation day, they were on time and worked fast. I would highly recommend them and will probably order more blinds in the future.
Description of Work: Installed Graber blinds in bedroom and home office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BLIND EXPRESS
Thank you so much, Ashley! Keith and I enjoyed helping you and your family with your window treatment needs, and we look forward to serving you again in the future! Sincerely, Jackie Harling

    Contact information

    Serving Chattanooga, TN and surrounding areas, Chattanooga, TN 37421

    www.TheBlindExpress.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Treatments,
    Interior Design and Decorating

    FAQ

    BLIND EXPRESS is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    BLIND EXPRESS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, BLIND EXPRESS offers free project estimates.
    Yes, BLIND EXPRESS offers eco-friendly accreditations.
    No, BLIND EXPRESS does not offer a senior discount.
    No, BLIND EXPRESS does not offer emergency services.
    Yes, BLIND EXPRESS offers warranties.
    BLIND EXPRESS offers the following services: We offer custom blinds, shades, shutters, and now we offer custom drapery! We provide free in home and over the phone consultations, and free professional installation of everything we sell!

    Contact information

    Serving Chattanooga, TN and surrounding areas, Chattanooga, TN 37421

    www.TheBlindExpress.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM