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Best Plumbing and Heating Inc

Plumbing, Drain Cleaning, General Remodeling,

About us

Additional phone number - (423) 624-1620.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, remodeling general, water heaters, gas piping , sewer & drain cleaning. gas piping, unstopping and videoing clogged lines.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.520 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
15%
3
5%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Showing 1-20 of 20 reviews

Mike C.
11/2019
5.0
plumbing
  + -1 more
Toby and his associate did excellent job in finding leak and putting in new line from meter to house. Very professional and reasonably priced.
Description of Work: New water line to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilary L.
09/2017
5.0
plumbing
  + -1 more
Shower was fixed for less then estimated. They were very responsive to phone calls. Arrived late, but did a good job.
Description of Work: We had a leaking shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nena M.
05/2017
5.0
plumbing
  + -1 more
Quick, efficient, on budget compared to pre work quote. No surprises.
Description of Work: Replace and re plumb external faucet. Re seat interior tub faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Stephen G.
09/2016
3.0
plumbing
  + -1 more
Did not hire. The gentleman that came to give the estimate was not well versed in water softener installation or in the process of softening water and did not try to hide that fact.
Description of Work: Install water softener we purchased from Amazon

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

David M.
04/2016
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: The men cleared a blocked drain. They also replaced a damaged pipe. Afterwards they replaced the outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard C.
11/2015
5.0
plumbing, remodeling, drain cleaning
  + 1 more
unknown
Description of Work: Provided tie-in of septic system to city sewer system. Had about 300 ft of underground pipe run with two runs under driveway. Very pleased with work and results. Good communications and workers were committed to doing a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Leo B.
06/2015
5.0
plumbing, remodeling, drain cleaning
  + 1 more
unknown
Description of Work: We have used Best Plumbing for years. Norman and his crews are the Best!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice L.
03/2014
5.0
plumbing
  + -1 more
went well. they did just what I asked and do it if efficiently and at fair price.
Description of Work: Best plumbing. Installed a water heater and fix a leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Andrew B.
01/2014
5.0
plumbing, sewer cleaning
  + 0 more
We've used Best Plumbing for more than 10 years. They are always punctual and reliable with solid estiamtes and service. The only time we had a problem with work that they had done they came right out and fixed the situation at no charge to us. I would recomend them to anyone needing a plumber in this area. This particular instance they repaired a toilet and an outdoor faucet, both of which were leaking. They were prompt, timely, and the work was great. Very neat, no tracking of dirt into the house, no problems at all.
Description of Work: Fixed a toilet and an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Richard S.
10/2013
4.0
plumbing
  + -1 more
OK. I had to eat crow because I had done some of the previous work myself.
Description of Work: fixed a leak by reseating a toilet that was moved during floor remodeling

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Susan C.
09/2013
4.0
plumbing
  + -1 more
I disliked that they didn't test the shower unit adequately so I had to have them come back to fix it. Other than that they were fine. They were great to work with. I suspect they were a little expensive but I don't have quantitative numbers right in front of me.
Description of Work: I have used the services of Best Plumbing and Heating. They installed a shower unit onto a clawfoot tub.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jerre H.
07/2013
5.0
plumbing
  + -1 more
Well done as always
Description of Work: Repaired/replaced faucet in utility room

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Rachel W.
03/2013
5.0
drain pipe
  + -1 more
He was great. It is hard for single women to find trustworthy maintenance people. He talked to me step by step and really cut me a break. He was honest and very prompt. And, if I called with my questions, they return them immediately.
Description of Work: I had a backup and had roots that are going to my mainline and Best Plumbing and Heating replaced the whole thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

ken B.
03/2013
2.0
plumbing
  + -1 more
They charged way too much and I'm not going to use them anymore. The workmanship was okay.
Description of Work: Best Plumbing and Heating Inc fixed a leak in the bathtub and a couple of other little things.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Dale P.
02/2013
5.0
plumbing
  + -1 more
water heater was successfully replaced
Description of Work: replaced water heater. The business is located very close to my house and I always call them first to see if they can come. I use them for all my plumbing needs and have never been disappointed and I do not feel overcharged for their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Terri W.
09/2012
5.0
plumbing, drain cleaning, remodeling
  + 1 more
I have always been very happy with Best Plumbing and wouldn't use anyone else. They are professional, honest and reasonably priced. Why go anywhere else!!
Description of Work: I've done business with Best Plumbing for about 7 years. They put in a gas line at my house, installed bathroom plumbing in my basement and was very efficient in upgrading some plumbing in a condo that I remodeled. They also installed the plumbing and a hot water heater I needed for my business. I have always found them to be very professional and honest. They have arrived on time and did what they said they would do. I never had to worry if the job was done correctly. They truly are "Best Plumbing"

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Andrew B.
06/2012
5.0
plumbing
  + -1 more
We constructed a new kitchen and master bathroom. The work was reasonably priced and the quality good. When we had a problem, they sent a plumber right over and within 10 minutes the shop manager had driven over from their offices to make sure we were taken care of. They've done excellent work for us.
Description of Work: I have used Best Plumbing over the past 5 years and not been disappointed. They have been prompt and professional. Their work is high quality. When we had a problem, they were right there and fixed it. I recommend them without qualification.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark W.
05/2012
2.0
plumbing
  + -1 more
They quoted $4500 for the job and ended up charging me over $7000. They reduced the price to $6000, but I was not happy with the quality of the work. The supply lines leaked in two places, the drain lines had an uncapped line, in one place the supply line was routed around the stud instead of through it. I ended up redoing all of the supply lines because they had been routed through my unsealed crawl space where they would be inaccessible after the construction was finished, and the plastic joints seemed susceptible to freezing since we are insulating the crawl space above where they had installed the lines. The plumber left an unacceptably large mess when he left, with cigarette packs and trash left throughout my home. When I tried to call to resolve some of these issues, it took a long time to get a response and accurately communicate my problems, two of which are still outstanding. Had Best completed the work at the originally quoted price, they still would not have been the least expensive option. As it stands, hiring them has been the single largest regret that I've had in remodeling my home, and I cannot recommend there business. Note: I was contacted by Angie's List to do a review over the phone, and the grade and comments as originally listed here where completely incorrect from what I had said during the phone review.
Description of Work: I used Best Plumbing and Heating to redo the plumbing in my home when I remodeled. It was all the rough-in plumbing construction work for everything for a 1500 SF home: supply and drainage.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$6,000

Anita S L.
12/2011
5.0
plumbing
  + -1 more
Very well
Description of Work: Did an exspection, got a price and did some work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jimmy J.
05/2011
5.0
plumbing
  + -1 more
The gentleman told me that I didn't need what I thought I was asking for. I was happy that he said that I didn't need it as opposed to going ahead and charging me for it.
Description of Work: I contacted Best Plumbing and Heating to give me an estimate for a backup preventer valve.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4231 Bonny Oaks Dr, Chattanooga, TN 37406

    www.bestplumbinginc.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    General Remodeling,
    Sewer Cleaning,
    Drain Pipe Installation,
    Natural Gas Lines,
    Water Heaters

    FAQ

    Best Plumbing and Heating Inc is currently rated 4.5 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Best Plumbing and Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Best Plumbing and Heating Inc offers free project estimates.
    No, Best Plumbing and Heating Inc does not offer eco-friendly accreditations.
    No, Best Plumbing and Heating Inc does not offer a senior discount.
    Yes, Best Plumbing and Heating Inc offers emergency services.
    Yes, Best Plumbing and Heating Inc offers warranties.
    Best Plumbing and Heating Inc offers the following services: Plumbing, remodeling general, water heaters, gas piping , sewer & drain cleaning. gas piping, unstopping and videoing clogged lines.

    Contact information

    4231 Bonny Oaks Dr, Chattanooga, TN 37406

    www.bestplumbinginc.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM