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Air Maintenance & Service Company

Heating and Air Conditioning

About us

We have been in business since 1991. Our specialty is REPAIRING not selling. Air maintenance is a small company. You will receive prompt service, and we will always let you know if the repair will be costly. When it becomes time to replace your system; we will take care of you then too, fair rates and honest service.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Repair and replacement of heating & A/C.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Ravi Y.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. Tim's experience and educating the customer is impeccable. Definitely Tim is my go to tech for all future HVAC issues.
Description of Work: Identified the external AC unit corresponding to our Condo. Replaced the capacitor and completed the required maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim J.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
I just move into this home, and had replaced my thermostat. When my furnace would not come on, I assumed the new thermostat had been wired incorrectly, and called that provider to come look at it. They told me that the induction motor (I think) on my furnace was bad, and they could replace it Monday for $550. It was Friday and the weekend was forecast to get down to 30. I asked about possibly repairing it that day and was told sure, but it will cost more - $750. And that they couldn't guarantee that if they got that part working that something else would not turn up wrong with the furnace. I told them I needed to think about it, and they provided me a quote for a new furnace - $5800 for a 3.5 ton, 88 percent efficient Carrier. Lucky me, I called Tim for a second opinion. He told me on the phone that the competitors price for the motor sounded high, and that he was certain he could get it working for less than that. He stayed on the phone with me while I crawled into the crawlspace to try to give him the info he needed, and he came up that afternoon. He was able to get my furnace started without replacing the part, and charged me $185 to do so. But the really amazing part comes next - he told me my heat exchanger was cracked and that he would recommend I consider replacing my furnace, but that he could not do that work for me because he was not insured to work on propane. He connected me with another company who did, who replaced my furnace AND my air conditioner with a heat pump - the furnace rated for 4 tons and 92 percent efficiency, for $5800. I was so impressed that Tim did not replace and charge me for a part even though I would have known no better, and instead got the one working that I had, and then recommended another provided to replace my furnace to his financial detriment. You just don't see that level of integrity that much, anymore. Well, I need to correct that - the person he recommended referred me back to Tim to take out a mini split I no longer need, add one to a four season porch that I have and replace my humidifier. Such nice people to work with.
Description of Work: My furnace was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steve F.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Replaced a fan motor. Works good now.
Description of Work: A/C repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ravi Y.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Tim was on time, evaluated the problem professionally, replaced the broken part and verified everything is working correctly. I will use Tim for any future help with HVAC
Description of Work: AC - Replaced Contact part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jade P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Our HVAC unit went out this morning. I called and spoke to Tim and he was at our house within an hour of calling him to begin repairs. Also, today is a Saturday. I couldn't believe how quick our service was. I would definintly hire again. He was able to replace the fan motor within an hour and our AC is working great now. Tim was very nice and good with dogs too. I am very impressed with this company.
Description of Work: HVAC Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tracy P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
First of all, Tim is a delight! He actually did significant trouble shooting on the phone with me and taught me how to fix the problem if it happened again (i.e. Without him)! As a first time homeowner I was nervous but Tim was really encouraging and went above and beyond. I would definitely recommend him and use him again.
Description of Work: Outgoing drain was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Air Maintenance & Service Company
Thanks [Member Name Removed]

Bill D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic service. Very knowledgeable. Answered all questions. Educated me regarding my air conditioning unit. Will use again.
Description of Work: Air conditioning repair after finding water in my garage. The drain was cleared, the outdoor unit cleaned, and the unit charged with freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182.5

Lindsey K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The previous owners had done a very poor DIY self installation of the old unit. This required a significant amount of extra work be done to "fix" the connection at the house before the new unit could be installed. It was all taken care of quickly, professionally, and at a much more reasonable price than other quotes!
Description of Work: New HVAC installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

anthony S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Going into a weekend when we were expecting family members for a weeklong visit, our main AC unit downstairs stopped cooling. Everyone we called didn't want to come out until Monday. We called Air Maintenance and Tim fixed the unit, was very professional, and gave us a very fair price. We would definitely use him again!
Description of Work: Fan Replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. He responded quickly, was friendly and professional, and told us exactly what the problem was and the cost to fix it. He didn't try to upsell, and fixed our a/c unit quickly. We will be using him to replace our furnace and would highly recommend.
Description of Work: Needed to have our furnace evaluated and also our a/c system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Debby N.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
He was very knowledgeable and helped us get our system going with the lowest cost to us possible. Would definitely call him again
Description of Work: Condenser and blower motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tim arrived on time as promised. Inspected unit. Determined fan motor required replacing. Tim had a new motor on hand and replaced it quickly. I selected Tim based on all the positive reviews on Angie's List. They were all true based on my experience. I appreciate his professional, reliable and honest service. Thank you, Tim!
Description of Work: Air conditioning unit failed to operate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

J M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonia P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tim is very professional and friendly. Outstanding service.
Description of Work: Determined that the unit was low on freon. He recharged unit and it is cooling now. Tim was very good about explaining the situation. I would definitely recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Sherry T.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0


Kyra H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tim was recommended to us by a neighbor who owns several rental properties and uses him exclusively. Our furnace quit on Friday morning. After trying to contact a couple of other service technicians to take a look at it (on a cold day), we called Tim mid afternoon. He came by that evening, had the part with him, and had our heat working in 20 minutes. He was very courteous and friendly, and was even able to make three cold kids laugh.
Description of Work: Replaced an ignitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Larry R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Brad M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tim charged up my freon and used some "fix a flat" on my unit to slow down a leak. This was about two months ago. I called him again today because the unit stopped blowing. My drain pan was full in the attic. He pumped the water out of it and verified that everything was working properly. And he didn't charge me for the return visit! I know he and I both wish we knew exactly what caused the unit to stop working, but I was very impressed that he didn't charge me today. I would happily have paid for a service call.
Description of Work: Follow up on air conditioner issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tim had done small jobs for my parents when they were alive, and I was always comfortable having him work for them. My niece and my sister also call Tim for HVAC-related needs.
Description of Work: Tim quickly found that my unit's capacitor had blown. They got a new one out of their truck and installed it. The coolant needed topping up, so that was quickly done. Within 45 minutes I had air conditioning again. I got my check book out and waited for the bill. Clearly itemized, it came to $119.00. I looked incredulous, but that's Tim Ortega - he's friendly, professional, and honest. He even explained to me that most A/C units less than 20 years old need no maintenance as such, as there's no way to oil them. So to pay for 'routine maintenance' should mean no more than paying for $25 or so for coolant. The first reviewer should have thanked Tim rather than give him an F for refusing to take his money!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Lisa W.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
I asked how much it would cost. The man I spoke with told me to give my money to charity and just use the hose to wash off the units.
Description of Work: I called to inquire about a spring check up for two A/C units.
Rating CategoryRating out of 5

David M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. He was real friendly and honest.
Description of Work: Tim Ortega is my new Heating and Air guy. He worked me in on the same day. He diagnosed and repaired my (lack of cool air) problem. And my favorites are: he didn't try to sell me a new unit. And the cost was cheaper than he originally thought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Molly T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tim did a great job for me and my family. I was away on business when my wife called and told me the AC was out in the middle of the summer. Tim made it out to my house (Soddy Daisy) to add coolant and provided me with options. Excellent work by Tim and his helper. I've now had my new AC unit in for over 6 months with no issues. Thanks Tim!
Description of Work: New HVAC unit and Coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,425

Molly T.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Worth the wait. I discussed my issues with him over the phone and he said he couldn't get to me same day since my AC unit was working, just not very well at the time of my initial call. Worth the Wait! Professional and effective. He fixed my AC and didn't try to up-sell me on anything. Thank you! Will absolutely use again!
Description of Work: Replace Capacitor on Upstairs AC Unit Checked freon on both upstairs and downstairs units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$132

carla L.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
HISTORY:Tim was recommended to us 12 years ago when we moved to the Chattanooga area. We used his services for our home (built in 1992) HVAC unit several times over the years and he replaced the original house HVAC unit in 2004. About 2 months ago our A/C unit wasn't cooling as it should. THE OTHER GUYS:My husband called a well known Chattanooga HVAC company and they came out to check out the problem. They said the freon was low and loaded 2 lbs. Not only did they strongly encouraged my husband to replace the 8 year old unit but also the upstairs unit that was good! This was to cost about $10,000!Shortly after their visit the unit quit completely...coincidence? THE GOOD GUY:I called Tim to come out and give his assessment. It took him 10 minutes to find the problem and replace the part causing the problem for $94. After talking with Tim we found out that his freon is $15 per pound less than what we paid. He also said there was no reason to replace either unit. I will only use Tim for my HVAC needs.
Description of Work: Diagnosed problem and replaced a part (don't know the name of it)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Laurie M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
The diagnosis and temporary fix went without a problem.
Description of Work: I had no air conditioning on a HOT Memorial Day, Called Tim and he was here within two hours, and managed to get my old unit working in an hour! I still need a motor, but I know the work will be done correctly for an honest price. My niece recommended him to my late parents, and he was terrific with them, too. Do NOT hesitate to call Tim; I'd give him ten stars if I could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

    Contact information

    3825 Lake Vista Dr, Chattanooga, TN 37416


    Service hours

    Sunday:
    8:00 AM - 6:30 PM
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 6:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Air Maintenance & Service Company is currently rated 4.9 overall out of 5.

    Sunday: 8:00 AM - 6:30 PM

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Saturday: 8:00 AM - 6:30 PM

    Air Maintenance & Service Company accepts the following forms of payment: Check,Financing Available
    Yes, Air Maintenance & Service Company offers free project estimates.
    No, Air Maintenance & Service Company does not offer eco-friendly accreditations.
    No, Air Maintenance & Service Company does not offer a senior discount.
    Yes, Air Maintenance & Service Company offers emergency services.
    Yes, Air Maintenance & Service Company offers warranties.
    Air Maintenance & Service Company offers the following services: Repair and replacement of heating & A/C.

    Contact information

    3825 Lake Vista Dr, Chattanooga, TN 37416


    Service hours

    Sunday:
    8:00 AM - 6:30 PM
    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM
    Saturday:
    8:00 AM - 6:30 PM