Brannon Mechanical Systems

We also used them earlier in the year. They offered a price on an annual checkup. We had to get a part, and then the labor to come back and install it. They are pretty reliable and honest. I guess they were backed up a little bit and it took them a while to get here, this time. The first time we used them they were very prompt. This time it took a couple of reminders, but I believe it was just when we first got really, really cold and they had a lot of emergency calls. Since this was a checkup, I guess we got pushed back because of the emergencies. So, I can't blame them that they weren't as prompt this time. As soon as he got the part he came out immediately and put the part in. So it was a good response there. Just the original checkup, it took them a little longer to come out. I checked prices on the internet.

unknown

I bought a new Amana Heat Pump System from Mechanical with a 10 year parts and labor warranty in 2013 through TVA financing.. I came home from work and the heat pump wouldn't come on. I called them about 5:30 in the evening and within 30 minutes the service gentlemen arrived. He immediately determined it was the contacter switch was bad and replaced it. The unit was under warranty so there was no cost and they couldn't have been any more prompt or courteous. They fixed one other part about a year ago and continue to be top notch in my book.