All Better Appliance

0 stars is what I would like to enter. Extremely poor service, came 2 times to fix a leak. Caused a new leak and they refused to take ownership for it. The owner, Brendan, was extremely rude when I tried to explain what occurred. This is an example of how Brenden responded to me via text: Brenden: "I'm not gonna fight with you over it the video clearly shows the line isn't leaking the blue valve housing is. There is no way you had a drip that bad for 2 weeks and just noticed it today. You noticed a tiny defrost water leak 12 hrs after they left. They didn't unhook the water or turn the water off or mess with the water in any way so there's no way they cracked the valve. I am not replacing a part we didn't break or damage. Period. " Me: "Brendan, thanks for your time. You know this isn't right. I was referred to you by a very good friend, disappointing. Referrals go a long way as you know. I'll be sure to pass along this thread and the experience to him and all the other businesses owners in our network. God bless"

Good and timely service. Very good answering service and appointment scheduling.

On time, found and fixed the problem with parts he brought.

2

Great. On the spot prompt. Great customer service. Go to for anything appliance now.....

By the time I hit send on the service request with HomeAdvisor. My phone was already ringing with the pro I was matched.

They were professional and on time.

Thanks

Timely, responsive. Got it done right, the first time.

none

Refrigerator was making thumping noises. The problem was quickly diagnosed as a faulty condensor fan, but a part had to be ordered. In case the fan failed while awaiting parts, we were given great advise as to how to keep the condenser cool by putting a small fan behind the refrigerator.

They were prompt, courteous and very helpful. Issue was fixed on first call.

Brandon, the owner, was extremely knowledgeable about my specific Refrigerator & the what was wrong. He had to overnight a part. He came the next morn within the time period he said that he would. He was very efficient and finished the work in a very timely fashion. I will be using him in the future for any appliance repair.

Awesome

Brandon contacted me within minutes of receiving my message from HomeAdvisor. He understood a dilemma that I had with a previous technician who spent three hours on my dryer, who charged me for a service call, yet was not able to repair it correctly. Brandon checked the parts and numbers very carefully when he got here, and I was in business with my dryer before the hour was up. I highly recommend All Better Appliance for his accuracy, courtesy and quality service. I would call him for any appliance repair job.

Brandon was awesome!! He had great communication with us and came to fix our fridge the same day:) he was so knowlageable and kind!!! Honest and super service:). Will use again and again!

On time, honest, and efficient. Will definitely use again.

I would highly recommend All Better for any appliance repair.

Brandon was very helpful in explaining why the part had failed and also how he was going to fix the part.

Brandon Tidwell from All Better Appliance was extremely knowledgeable and went the extra mile for me. My refrigerator was broken and after dealing with another company for 3 weeks; I had spent a ton of money, my refrigerator was still broken and I kept getting no answers. I couldn�t even get them on the phone. I finally called Brandon at 6pm one day and he was at my house the very next morning. He diagnosed my problem in seconds, ordered the correct part, and when the part arrived on a Saturday afternoon he came right over and completed the job. I would HIGHLY recommend All Better Appliance and Brandon to anyone.

Brandon Tidwell went out of his way to provide the best service possible for the least money charged possible. Amazing service, such a pleasure to work with.

I had a great experience the tech/owner Brandon was professional, efficient, allowed me to weigh my pros and cons and make cost effective choices. This company saved me a ton of money on repair of my washer as opposed to purchasing a new one! Furthermore, the company serviced me way out in Ashland City what a deal!!! I have already recommended this company to several friends. LaTanya