LOWE'S

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purchased items at this store, went to Johnson City location about cabinets and sales rep wanted to talk about it and try to move up from just countertops to bunch more items. Chose not to use them

I can always recommend them. I've always been impressed by their installation and their contractors. Their installation charges are also very reasonable. It always cheaper than to hire the project contractor to come over and do the installation. They are very professional and the quality of their customer service is very good. They have a large variety of products and they are very helpful and friendly. They make home projects doable or accessible to home owners.

Very good, but with a problem that was quickly resolved. Again, no complaints about the work or product.

They scheduled the work, called to reconfirm and showed up on time. They did a good cleanup job. They addressed any issues that came up quickly and without hesitation. They were focused on getting the job done and did whatever it took to do so.

Person to measure door showed up on time. Delivery was missed, and several days late. Required several phone nags to remedy. Door delivered with major damage not immediately visible, but installer did not notify when discovered, and installed it anyway. Quality of workmanship of installation was very poor. Door did not fit, gaps around door. Door frame assembled improperly as delivered. We would not sign for acceptance, and installer agreed to have another door delivered, but said he had done the best job he could. We were stuck with the old damaged door and could not be reinstalled, but decided that the installation crew at Bristol was incompetent. Contacted other Lowe's stores who carried the same product and arranged to have replacement door and installation done by them. See report on Lowe's of Elizabethton.