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Professionals Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our highly trained, uniformed employees will deliver our services on time in an easily identifiable professional carpet systems vehicle. Professional Carpet Systems stands behind everything we do. We pledge that you will be satisfied that our work is completed at the highest professional standards. We use hot water extraction to remove stubborn stains and extend the life of your carpet. we are an IICRC certfied firm. To qualify for IICRC certified firm status businesses must provide ongoing education and training leading to certification for all technicians. Additional DBA: Professional Carpet Systems

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning - carpet, upholstery, tile & grout, & hardwood floors, mattresses, automobile, boat, & RVs. Odor removal. Carpet dyeing, repairs, & stretching. Leather & rug cleaning. Bleach spot color repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
14%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 28 reviews

Lynne H.
04/2015
5.0
carpet cleaners
  + -1 more
It went excellent!
Description of Work: They cleaned my carpet, and my carpet was really bad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

vanessa C.
01/2013
5.0
carpet cleaners
  + -1 more
It went very well. He was on time and very thorough. He was courteous, which I really appreciated. He cleaned up after himself very well. The carpet looked good afterwards.
Description of Work: He cleaned the carpets in 3 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Carolyn A.
07/2012
1.0
carpet cleaners
  + -1 more
He brought in a leaking dehumidifier and wrecked the carpet in my master bedroom closet. The carpet had to be replaced because of him. The dehumidifier didn't work properly and since it was a rainy weekend it pulled in all of the water in the air and dumped back into my carpet. I called the owner and he came and told me "yea, it's not working right, I will have to take it home and fix it". He didn't even bother to say "I'm sorry". I would not use them again under any circumstances.
Description of Work: I used Professionals Carpet Cleaning to come and clean my carpet after a water leak in my house.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ed M.
03/2012
5.0
carpet cleaners
  + -1 more
Great results. I will be scheduling them to come back and do our hardwood floors.
Description of Work: Cleaned all installed carpet and two area carpets. Tim was on time, pleasant and very thorough. He performed the work quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jim M.
07/2011
4.0
carpet cleaners
  + -1 more
Overall, they were okay. The carpets looked better, but I felt somebody would have done a better job.
Description of Work: I used the services of Professional Carpet Systems for carpet cleaning. I last used them in May 2011.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Marie W.
05/2011
5.0
carpet cleaners
  + -1 more
Representative was very nice and gave good advice regarding what made sense for me to do from a cost perspective.
Description of Work: Had wool carpet and upholstered sofa and chair cleaned. Representative was very nice and gave good advice regarding what made sense for me to do from a cost perspective.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Megan D.
04/2011
5.0
upholstery cleaning
  + -1 more
John was scheduled to come between 12:00 and 2:00pm. He called at 9:40am, said he was ahead of schedule and asked to come early. I said sure. He arrived around 10:15am. He was very professional and honest. He did a great job and even gave me a price cut since I didn’t need the sides and back cleaned! Great job!
Description of Work: They cleaned our sectional sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Danny S.
09/2010
5.0
carpet cleaners
  + -1 more
After 5 years of not having our carpets professionally cleaned and I just had a major spill earlier in the day. I called PROFESSIONAL CARPET SYSTEMS at noon. This was my 3rd call to request an estimate. The owner James said he can send the tech. (John) out this afternoon. John arrived at 2pm, he gave me the best quoits and said he could squeeze me in and start now. Others were booked out 7-14 days before they could come out just to give me an est. Many stains had to be cleaned, now our carpets look almost new – two thumbs up for these fellows! Thank you, Danny S. in Franklin
Description of Work: Clean carpets in 5 rooms, closets , 2 Baths, 1 hallway and 1 set stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jeff B.
08/2010
5.0
carpet cleaners
  + -1 more
PCS came out on time and gave me an estimate for cleaning and repairing carpet. Since the estimate was acceptable, we hired them for the job. They showed up on time on the scheduled day and finished on time. The cleaning was exceptional and the repair work impeccable. We will always use PCS for our carpet cleaning needs. In fact, I'll be having them do another whole house cleaning in November.
Description of Work: Cleaned all carpets and stairs. Also repaired two areas that were damaged. Can't even tell where the rapired area is unless you know where to look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MITCHELL C.
08/2010
5.0
carpet cleaners
  + -1 more
I was pleasantly surprised. They called in advance to let me know what time they would arrive and they arrived when they said they would. They didn't try to tack on a bunch of extra charges like some (many) carpet cleaners do. They carpets dried fast and looked great. What more could you ask for! The initial price quote was comparable to other companies that I called.
Description of Work: Cleaned carpets throughout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DONALD R.
07/2010
5.0
carpet cleaners
  + -1 more
It was great. They did a fantastic job. They were prompt. They did what they said they would do. They came back later, as part of original contract, to do a basic clean. We were very happy with them.
Description of Work: They cleaned our carpets in three rooms, a hallway and our stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERIE E.
07/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
PCS is a great company. I've used them twice. The first time was when I moved into my home in September of 2006. The previous homeowners were smokers, and the technician was able to totally remove the smoke odor from the carpets. The second time was sometime in Spring of 2009 (I think). I had two dogs at the time and the technician thoroughly cleaned the carpets and one of my chairs. The stains were gone from the carpet when he was finished. Both times I used PCS the technician showed up on time, was unobtrusive while working, and was polite and friendly. I would definitely use PCS again.
Description of Work: Carpet cleaning and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura M.
07/2010
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
It was good. They are personal. I would not use them again after discovering that Professional Carpet Systems comes in with solutions that will eventually ruin the rug.
Description of Work: They cleaned an orietal rug and the standard carpets that we have in our house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
07/2010
5.0
carpet cleaners
  + -1 more
It was perfect. They were on time. They were honest. They did what they said they were going to do. When they left they cleaned up and left. It doesn’t get any better than that.
Description of Work: They cleaned all of the carpeting in the hours. They spotted it and treated it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

LYNN D.
07/2010
5.0
carpet cleaners
  + -1 more
Everything turned out fine. The quality of the cleaning was great. The manner in which the gentlemen handled the work was very professional.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
07/2010
5.0
carpet cleaners
  + -1 more
It was fine. It was a reasonably priced. They showed up and did the job in a timely and expeditious manner.
Description of Work: I had some out of town relatives coming to visit. We had the rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daren R.
07/2010
5.0
carpet cleaners
  + -1 more
They cleaned a couple carpets at rentals I owned.
Description of Work: They cleaned a couple carpets at rentals I owned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DON L.
07/2010
5.0
carpet cleaners
  + -1 more
We were happy. I had an allergic reaction to the cleaner that they used so they came back and re-cleaned them. It was good. I have no complaints.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHYLIS W.
11/2009
5.0
carpet cleaners
  + -1 more
Jeff did a great job.. Very fast, curtious and professional. My carpets looked fantastic.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Professionals Carpet Cleaning
It was an honor to serve you and we look forward to working with you in the future. Thank You!

Linda H.
09/2008
5.0
carpet cleaners
  + -1 more
They were very friendly, professional, prompt, and I was very pleased with the results of the steam cleaning.
Description of Work: They steam cleaned the carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY R.
06/2007
4.0
carpet cleaners
  + -1 more
Arrived at time specified and called first to confirm. Did a very good job of cleaning the carpets. Did not move any of the smaller furniture that could have been moved in the living room like small end tables. I had been told these would be moved. I also was working on a computer, and didn't pay close enough attention.
Description of Work: Pretreated, cleaned and scotchgaurded carpet in three rooms, the hall and stairway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

COLLEEN H.
03/2007
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
We were very pleased with the service. All work was completed as described and on-time.
Description of Work: Carpet cleaning, tile cleaning, hardwood floor cleaning, buff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

06/2006
5.0
carpet cleaners
  + -1 more
Professional Carpet Systems was great, easy to work with, and offered many options. They were flexible and worked around my schedule. Along with cleaning the carpets and furniture, they also moved the furniture for me.
Description of Work: Professional Carpet Systems cleaned our carpets and our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

06/2006
5.0
carpet cleaners
  + -1 more
Professional Carpet Systems did a great job. My husband thought the carpet was going to need to be replaced, but they came out and got rid of all the stains. I would definitely hire them again.
Description of Work: Professional Carpet Systems cleaned several water damaged, and stained areas of my home carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

06/2006
5.0
carpet cleaners
  + -1 more
All our dealings with Professional Carpet Systems were very professional. The technician who came to our house was polite and did an excellent job. They showed up on time and got the job done in a timely manner. We are happy with the work that was done.
Description of Work: Professional Carpet Systems cleaned all the carpets in a new, empty home that we will move into soon. This included eight rooms plus hallways, stairways and closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
    • 1(current)
    • 2

Contact information

PO Box 1623, Brentwood, TN 37024

www.pcsnashville.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Auto Detailing

FAQ

Professionals Carpet Cleaning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Professionals Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, Professionals Carpet Cleaning offers free project estimates.
Yes, Professionals Carpet Cleaning offers eco-friendly accreditations.
No, Professionals Carpet Cleaning does not offer a senior discount.
Yes, Professionals Carpet Cleaning offers emergency services.
No, Professionals Carpet Cleaning does not offer warranties.
Professionals Carpet Cleaning offers the following services: Cleaning - carpet, upholstery, tile & grout, & hardwood floors, mattresses, automobile, boat, & RVs. Odor removal. Carpet dyeing, repairs, & stretching. Leather & rug cleaning. Bleach spot color repair.

Contact information

PO Box 1623, Brentwood, TN 37024

www.pcsnashville.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM