About us
Business highlights
37 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.123 Reviews
Showing 1-23 of 23 reviews
Sharion M.
02/2022
home remodeling
+ -1 moreMy dealings with the person who came to provide an estimate were completely unprofessional. Upon arrival things were going well with me walking him through the scope of work I was requesting for a kitchen and bathroom renovation. After completing the walk through, he asked whether or not I was serious about wanting the work done before he would work up an estimate. This was the first of many inappropriate/unprofessional statements. He took about 2 hours to measure the kitchen area and then said he did not want to proceed with measuring the bathroom. Upon reminding him that the bathroom needs to be included so that we can have a complete estimate, he mentioned that it was too much to ask of him to do an estimate for both the kitchen and bathroom. He kept mentioning several times while in my home that in the past, other customers asked him provide an estimate and they couldn't afford to do the work. He kept assuming that I could not afford the renovation (having no knowledge of me or my finances) and thus he didn't want to "waste his time giving an estimate."
Description of Work: Kitchen and Bathroom renovation
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Suzanne R.
10/2016
custom cabinets, ceramic tile, countertops, drywall, electrician, lighting, plumbing, woodworking, marble & granite, home remodeling, interior painters
+ 9 moreQuite well - finished close to estimated end date - returned to repaint ceiling after roof leak (roof leak independent of remodel job
Description of Work: Complete remodel - 2 bathrooms; repositioned toilet & sink, replaced tub with large shower that created more floor space in a formerly cramped bathroom, extended 2nd bathroom, repositioned & enlarged sink area; removed wall in adjoining room to create open floor plan
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Yes, I recommend this pro
$70,000
David D.
09/2016
countertops, remodeling, marble & granite, home remodeling
+ 2 moreI got estimates from them and they were helpful, but they never actually did any of the work. I found what I needed at lower cost elsewhere.
Description of Work: Kitchen and bathroom remodeling.
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Yes, I recommend this pro
Amy G.
03/2015
home remodeling
+ -1 moreThis is the second time I have used them to replace a jacuzzi tub at a client's property. Each time they were throughout and fairly priced. The only hiccup we had was at the first property. There was mold under the tub and they do not handle mold. I had to scramble and find someone who did mold abatement on a Friday. That wasn't their fault and they were back the next business day to complete the job after the mold abatement. They laid down plastic wrap to protect all the carpets from the foot traffic and cleaned up before they left. I highly recommend them to all my clients
Description of Work: Replace a Jacuzzi tub in two of my clients properties
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Yes, I recommend this pro
$3,291
Bernie C.
02/2015
home remodeling
+ -1 moreOur experience was very good. The materials used and craftsmen used by Minimax was superlative. Complete tear out to completion was performed on schedule of two weeks.
Description of Work: A complete renovation of all small bathroom
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Yes, I recommend this pro
$22,000
Andrew A.
02/2015
home remodeling
+ -1 moreunknown
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John G.
11/2014
remodeling, ceramic tile, home remodeling, marble & granite, plumbing
+ 3 moreGave deposit on 8-1-14, was told it would take 2 weeks to make then they would call me to schedule install. Well, after 3 weeks, I called them to inquire about project and they had to "check" and see if job was finished. Then could not do install until week after (week 4). They showed up and did OK on the demo part of the job and installing the backer board. They did not cover the drain so all kind of crap fell into drain hole THEN ! I realized that they did not have all the material for the job. They had left out a complete wall!!! So we had to wait another week for that piece to be made (they don't make the material). When they finally had all the material, they returned to do the install which they said would take 4-6 hours, try 12 hours! The estimator (Steve) had measured the outside trim wrong so we have a half inch of bare wall exposed around the door! Very unattractive! However, they DID give me a free glass door for all the problems. Now doing this install, they will leave a mess in your driveway you won't believe. Then finally after waiting for another day for caulk to dry, we tried to use the shower and the drain was plugged!! Their plumber had to come back out on Monday and spend two hours and my tools to clear the drain so we can finally use the darn thing. I really don't like to give a bad reference on anyone but with the way this turned out, I can't recommend this group to anybody. Just not organized and not very professional. Fairly expensive too!!
Description of Work: Remodel master bath shower. Remove existing tile shower and replace with marble.
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$3,500
Chris W.
08/2014
home remodeling
+ -1 moreOn time, neat and clean, and friendly. Priced somewhat high.
Description of Work: Construct and install new vanity top in master bath. Remove and replace large mirror.
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Yes, I recommend this pro
$1,100
CJ C.
05/2014
remodeling, home remodeling, interior painters, ceramic tile, woodworking
+ 3 moreNot good. Started project in November 2013. Told it would take one week from start to finish. They worked for a day and a half and then i did not see or hear from then until late December. Started back splash in January. Had to return cabinet fronts because of very poor quality in late March. Received them back in April. Customer service does not exist with this company. The workers were very nice but they were unable to get the salesman/owner to call me back. I would not recommend them.
Description of Work: Paint kitchen cabinets and install backsplash.
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$7,000
Response from Minimax Kitchen & Bath Gallery
Gary F.
01/2014
countertops, remodeling, home remodeling, woodworking
+ 2 moreScheduled well. Adaptable changes. Checked work along the way. Confirmed we move happy. Adjusted price for two items. No issues!
Description of Work: Kitchen removed and appliances and countertops.
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Yes, I recommend this pro
$18,000
Response from Minimax Kitchen & Bath Gallery
Suzanne R.
01/2014
home remodeling
+ -1 more.
Description of Work: I used MINIMAX KITCHEN AND BATH GALLERY.
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Yes, I recommend this pro
$40,000
Suzanne R.
12/2013
custom cabinets, ceramic tile, countertops, drywall, electrician, flooring contractor, remodeling, home remodeling, lighting, marble & granite, plumbing
+ 9 moreVery nice job. Owner easy to work with and presented several options with cost estimates. Lots of personal guidance in choices of materials. Good construction manager who took responsibility for the job and tied up loose ends. The project came in almost on time - pretty good, really. Hope to use this company again for anticipated bath remodels.
Description of Work: The owner worked with us to design an updated kitchen, then implemented the final plan. The kitchen was a total tear-out, then new electrical wiring, floor leveling to include laundry room, some plumbing, moving duct work, new dry wall, tile floor, cabinets, granite counter, new sink & disposal, under cabinet lighting, appliance installation.
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Yes, I recommend this pro
$40,000
Response from Minimax Kitchen & Bath Gallery
Bethany A.
11/2013
custom cabinets, countertops, home remodeling, lighting, marble & granite
+ 3 moreExcellent service - on time except did not inform about plumber needing to stop by first before it could be started. So we had to wait longer than expected at first. Other than that, we had no problems, and the quality is excellent.
Description of Work: Installed kitchen cabinets and granite countertops, recessed lighting, kitchen sink and dishwasher.
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Yes, I recommend this pro
$15,000
Response from Minimax Kitchen & Bath Gallery
Suzanne C.
09/2013
home remodeling
+ -1 moreI love my kitchen!!!! This was a huge job. It began the day after Memorial Day and is just finishing. Believe me,what you see on HGTV is not real. If you want a great job it will take a long time. However, it was worth all the mess and time. To some extent it reminded me of getting pregnant and giving birth: if you knew the difficulties beforehand without knowing the rewards you would never do it. The design experts and crews at Minimax were exceptional, especially Lee, the electrician, and the trim guys. At times we left our keys with Tim, the supervisor, and were confident that our house was safe. The only disappointment was the plumbing crew; they were simply not up to the overall standard of the rest of the people who worked on my kitchen. Of course, there were problems but we worked them out. Steven, the son of the owner of Minimax and the designer of my kitchen, worked at least six days a week to make sure that the job was done right. Would I recommend Minimax to anyone reading this review???? I hope we can get some pictures of my kitchen on Angie's list so you can see what a terrific job Steven and his experts did. YES
Description of Work: Completely remodeled my kitchen.
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Yes, I recommend this pro
$67,000
Melinda K.
08/2013
home remodeling
+ -1 moreI had an 11:00 am appointment to go over an estimate for the renovation of three bathrooms. When I arrived I was kept waiting for 30 minutes while the sales person ran around trying to find my estimate/paperwork. When he did finally locate it, he failed to provide me with any information. It felt very disorganized and unprofessional. I figured if they were that unprofessional when they were trying to get my business, how professional would they be doing the work.
Description of Work: Provided me with an estimate to renovate three bathrooms.
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$55,000
Kelly R.
07/2013
home remodeling
+ -1 moreThe problem came when I went to the showroom to finalize my selection of fixtures and schedule the work. The require 50% deposit which was not unexpected and there is a service contract to sign. The service contract is a single page document which I read thoroughly And had several questions. The sales person seems surprised that I read the contract and was unable to answer any questions about the wording of the contract. She went and got the manager, and here is the reason I would not use this company, the manager was unable to answer my questions. He repeatedly told me that it was just "legalize" that his attorneys said he needed, I told him I understood that it was written by his attorneys but that he should still be able to explain it to me. We had this exchange back and forth several times. I am sure they are used to people signing the contract without a second thought and without reading it. I read everything I sign. Now the sales person had already signed the contract as the witness, my advice to her was that she needed to make sure she understood any document that she signed. Now I could schedule the work and it could be great, but if there was a problem, these are the people I would be dealing with, I am not taking that risk. So stRting over getting new estimates from other companies. Also, the manger said he would get answers from his attorney and call me back, I have not heard from him. Now he should have been calling me the next morning with answers. Poor customer service, I think I will find someone who wants my business.
Description of Work: I needed a remodel of a shower enclosure. Steve came out as scheduled and I received an estimate promptly. After looking at other estimates we decided to go with Minimax based partly on the positive reviews on Angie's List.
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$4,000
Monte D.
07/2013
custom cabinets, ceramic tile, countertops, flooring contractor, home remodeling, marble & granite, plumbing, woodworking
+ 6 moreNot negotiable on price in the beginning, I asked a lot of question and posed possible problems. Each question generated an increase in the installed price. I was hoping to avoid major change orders after start of construction. There were no change orders after signing the contract except for items we added. We added an air tub after signing the contract and were offered a showroom demo combination air Jacuzzi for less than the air only tub. We were a little disappointed in quality of cabinets after selecting a higher than standard grade cabinet. We selected very plain cabinets with no trim, no fancy edges something very plain and easy to clean. We were disappointed in matching of wood grain and changes in light and dark colors in the same door panel. This is not MiniMax fault but for plain fronts, we expected a little better. The quality of work was excellent. If there was any question about how something was to be finished or completed, we were always given the option and work was completed to our satisfaction. They covered our hardwood floors with moving blankets during the construction. They cleaned up every night, hauled off demo materials and scraps, and made an effort to minimize dust in the rest of the house. It is impossible to keep Sheetrock dust out of the rest of the house so we expected some cleanup. Overall, we are extremely satisfied and would use MiniMax again.
Description of Work: Renovated master bathroom, rebuilt walk-in shower, installed new tile floors, installed new wall tile, installed new Jacuzzi tub, installed new toilet, new cabinets, new granite counter tops and new sinks and hardware.
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Yes, I recommend this pro
$28,000
Harriett H.
03/2013
home remodeling
+ -1 moreThe sales associate was very professional and very knowledgeable. The showroom was very nice. Personnel in the showroom was very helpful. There were several hiccups with the job dealing with in attention to detail. For example, there was a hole in the wall left after installing a vanity. Doors on cabinet were installed too close to the wall. The jets on the walk in shower did not work. A pile of dirt was left in a cabinet. These things were repaired after they were brought to the attention of the project manager. The painting, however, was substandard. Overall, the projects ended up fine. The problems with the details caused unnecessary lack of confidence.
Description of Work: Complete remodel of two bathroom Renovations to third bathroom.
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$20,000
Donna C.
10/2012
custom cabinets, ceramic tile, electrician, remodeling, home remodeling, lighting, woodworking
+ 5 moreIt's been over 2 years since I had this work done, so I don't remember all the details. The whole process did take several months, though much of that time was in the choosing materials and such. The actual work was probably spread out over about 8 weeks, but I still had use of the kitchen during most of that time. My lasting impression was that I was treated with respect by both the Minimax staff and the sub-contractors. They were always responsive if I had a question.
Description of Work: This was not a complete kitchen remodeling, but some parts were extensive. I had built in double ovens that had to be moved to a different wall and I changed the counter feature from a flat peninsula to a two level bar. I did not get new cabinets, except changing out the cabinet over the refrigerator for a deeper one. Some additional cabinetry was done to "finish" the area where the ovens were moved and a short wall under the bar needed to be constructed. In addition to those specifics mentioned above, we got new quartz counter tops, with under-mounted SS sink and fixtures, and a nice tile back splash, plus additional electrical outlets in the bar. We spent $12,000, plus another $2,000 for appliances we bought separately: dishwasher, gas stove top and "install hot" hot water dispenser. The price seemed a little steep to me, but Minimax arranged all the sub-contracting work to include custom carpentry (for the bar) and electrical and tile work. I got several estimates, but no one seemed interested in the job. Lots of folks wanted to sell me counter tops, but when I talked about adding the bar, I got comments like, "I guess I could do that' or "I never did that before." One contractor tried to talk me out of moving the ovens and never got back to me with an estimate. (Note: The cabinet wall was within inches of the gas stove which gave me safety concerns.) I paid a little more, but I was very happy with the professionalism of the staff and the quality of the sub-contractors. I was able to save a little by shopping around for the appliances (which they installed). I was happy with the selection of counter tops and back splashes they had to choose from in the show room - including colors, styles and materials. The job always takes longer than estimated and this was no exception, but there were no long unexplained gaps during the job. The tile guy even came in on Sunday so his part would be done when the plumber came on Monday. I did also get a Memphis perks coupon!
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Yes, I recommend this pro
$12,000
LESLIE H.
10/2012
home remodeling
+ -1 moreIt just wasn't what I was looking for. They were prompt and got me fine. I just didn't think it was the work I was looking for. There was nothing I disliked. I don't know a lot about them. They seemed OK.
Description of Work: I got a quote from Minimax Kitchen & Bath Gallery, but we haven't used them. It was a free quote.
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Yes, I recommend this pro
Pat O.
09/2012
remodeling, home remodeling
+ 0 moreThey took out our tub and put in a large shower with a seat and non slip tile. They installed hand rails too. We wanted to keep the cost down as much as we could so we used cultured marble for the tiles on the walls. They changed out the top of our vanity. We had a lot of door work done. They had to do a lot of structural work to complete the project as required. They had to take up part of the concrete slab to get the job done.They also stayed within the schedule time frame. The work the did is really beautiful! All of the workers were on time. They really cleaned up after themselves every day. The framers were over and above good. The supervisor has a great relationship with his workers and he is very accessible. We could not be happier with this company and we are glad we found them! We are going to use them again next year for another project we have coming up.
Description of Work: They converted our master bathroom into a handicap accessible bathroom for us. Also had our second bathroom converted over to partially handicap accessible.
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Yes, I recommend this pro
$26,000
David O.
06/2012
custom cabinets, ceramic tile, countertops, remodeling, hardwood floor, home remodeling, marble & granite, plumbing
+ 6 moreExcellent! Outstanding! Amazing! Couldnt be happier!
Description of Work: I decided to update my home with a full kitchen remodel that was to include new ceiling, add lighting, move appliances, new floor, custom cabinets and granite installation. After interviewing multiple companies I chose to go with MINIMAX Kitchen and Bath. The first experience I had with MINIMAX was when Steven came to meet with me to go over some Ideas. Me being a single male with NO clue what would look good or not I simply told Steven the general style I was looking for and the budget I had in mind and I was blown away by the beautiful kitchen he had designed! From then on all my experiences with MINIMAX were nothing short of a pleasure. Tim, the job foreman was extremely polite, knowledgable, and most of all, he stayed in constant communication with me throughout the course of the project. The entire crew involved in this job was very helpful and you could tell that they work hard and know what they were doing. Everyone had shown great attention to detail in everything that was done. The project was finished in a timely manner just as promised. There were no "surprises", the project was finished on budget. At no time did I have any worries about my kitchen, I knew it was in good hands. I would recommend this company to anyone for any job big or small. I was so impressed with the outcome that I called and thanked them yet again for the job well done. Go with MINIMAX and you will NOT regret it!
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Yes, I recommend this pro
$30,000
Gordon P.
05/2012
countertops
+ -1 moreA MiniMax employee came to our kitchen and measured for our new countertops. When the countertops were delivered, they didn't fit. They took all four surfaces back to their shop to remanufacture them. On the second installation attempt, 3 of the 4 surfaces fit pretty well, but the countertop that was up against our refrigerator was so close to the refrigerator that the refrigerator door wouldn't open. Over the next few weeks, they remanufactured that surface two more times, making a total of 4 installations until they got one that would allow the fridge door to open. The undermounted sink doesn't fit the hole they cut in the countertop for it. There is overhang on the top and bottom of the sink and underhang on the sides. The curves at the four corners are not smooth. They drilled the hole for the faucet too close to the sink, so the sink had to be taken off and have a notch ground out of it to fit. It was a new faucet, new sink and new countertop, they had everything at their shop prior to installation, yet nothing seemed to fit. I now have countertops with seams in them where they kept glueing more onto the edge of the countertops, then cutting some off, etc. The finish was so inconsistent (dull in some areas, shiny in some areas) I talked them into coming back to try polishing everything to get it consistent. It's better now, but the edges and corners that they reworked several times don't look like the other surfaces. The last offer I got from them was that if I purchased ANOTHER set of countertops from them, they would do better and give me "a contractor's discount price".
Description of Work: MiniMax was hired to provide new countertops for our kitchen remodel project. Also, we purchased a new sink from them that was to be undermounted in the new countertop.
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$4,000
Response from Minimax Kitchen & Bath Gallery
Contact information
2945 Brother Blvd, Bartlett, TN 38133
www.minimaxdesign.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Marble and Granite,
Ceramic Tile,
Cabinet Making,
Finished Carpentry and Woodworking,
Plumbing,
Lighting,
Electrical,
Interior Painting,
Flooring Sales and Installation
FAQ
Minimax Kitchen & Bath Gallery is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Minimax Kitchen & Bath Gallery accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Minimax Kitchen & Bath Gallery offers free project estimates.
Yes, Minimax Kitchen & Bath Gallery offers eco-friendly accreditations.
No, Minimax Kitchen & Bath Gallery does not offer a senior discount.
No, Minimax Kitchen & Bath Gallery does not offer emergency services.
Yes, Minimax Kitchen & Bath Gallery offers warranties.
Minimax Kitchen & Bath Gallery offers the following services: Kitchen Cabinets, Bathroom Vanity, Countertops - Granite, Cambria, Quartz, Corian, Meganite Solid Surface. Hardwood & Tile Floor, Tile Backsplash & Showers, Jacuzzi & Jason tubs, Toto Toilets & Plumbing Fixture Installation.
Contact information
2945 Brother Blvd, Bartlett, TN 38133
www.minimaxdesign.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PM