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Extreme Clean

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Here at Extreme Clean, we strive to offer the most complete and professional carpet, tile, rugs, upholstery, hardwood floor and air-duct cleaning service in the Mid-South area. We pride ourselves on customer satisfaction and getting your carpet and surfaces cleaned to perfection. For the best carpet cleaning experience in town, call us for a free estimate! Insured & bonded. Additional DBA - Tommy's Extreme Clean.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Hardwood floors, oriental rugs, upholstery, tile, grout & air-duct cleaning.

Services we don't offer

Just ask

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 126 reviews

Bertha M.
03/2018
3.0
carpet cleaners
  + -1 more
Fine, but unenthused about furniture moving, and one stain returned.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Liane H.
12/2017
5.0
carpet cleaners
  + -1 more
Jeremy called before coming to my home and was very pleasant and did a great job cleaning my carpet. We just brought this home and the carpet badly needed a good cleaning. I was so happy with the service carpet looks Clean and smells so much better
Description of Work: Had my Living Room and Three Bedroom Carpets Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry M.
09/2017
5.0
carpet cleaners
  + -1 more
Great. I have used them before and always do a great job
Description of Work: General cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren C.
08/2017
3.0
house cleaning
  + -1 more
The plan that we used was 2 ladies for 2 hours for $100. My wife felt like you couldn't really tell somebody came and cleaned the house. They did do it but it was somewhat incomplete. It was mediocre work. Most house cleaners we have used are in the ballpark on price.
Description of Work: They just did a basic housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

Response from Extreme Clean
Wrong Company ...We don’t Clean houses ....there is another company with similar name but not Extreme Clean owned by Tommy Costley

Séverine M.
08/2017
5.0
carpet cleaners
  + -1 more
Very well. I called, left a message with he owner, he called me back within the hour and schedule me for the same week. He was on time and did a great job.
Description of Work: I needes our carpet to be cleaned. 4 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jacob F.
08/2017
5.0
carpet cleaners
  + -1 more
I've never had a more pleasurable experience watching and learning about the services he provided. Extremely nice with a genuine smile and addictive energy
Description of Work: Whole house carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Karen C.
07/2017
5.0
carpet cleaners
  + -1 more
They were professional. They come in and do what they are supposed to do. They are professional and courteous.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David L.
06/2017
4.0
carpet cleaners
  + -1 more
Scratched up floor while moving furniture.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Aimee D.
05/2017
4.0
carpet cleaners
  + -1 more
Went well overall. Did end up paying more for additional services.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Eugene P.
05/2017
5.0
carpet cleaners
  + -1 more
They provided good service like they always do. This is my fourth time using Extreme Clean and they are very professional.
Description of Work: Carpet Cleaning of four rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy L.
04/2017
5.0
house cleaning, floor cleaning
  + 0 more
They had cleaned up the apartment on the other side of the duplex and did a wonderful job, with which I was very pleased. When the other tenant moved out and I hired them again to clean up the second apartment, I was not pleased with the work and advised the owner immediately. Because the duplex was being shown for sale the next day, I did not have time to get them back to remedy the work, but the owner was VERY responsive and regretful that the job had not met my (or their) standards. He immediately cut the price in half and I thought that was very fair. I know sometimes cleaning crews vary in quality, but I felt like the company stood behind their work and I WILL use them again!
Description of Work: I had Extreme Clean do a move-out clean-up after a tenant left my rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Phyllis F.
03/2017
4.0
carpet cleaners
  + -1 more
The tech was on time and professional. Was not informed that this was a very light cleaning on the phone.... So I have a 1300 sq ft house and the cleaning was for traffic areas only... Not a very good deal..........
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Brandi B.
03/2017
1.0
carpet cleaners
  + -1 more
It didn't "go". I had to cancel the service.
Description of Work: Horrible customer service. Tommy is rude & arrogant. He actually called my phone & yelled at me, then hung up in my face. I had scheduling conflicts w/ this company. They tell you that they will call you back & they don't. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$89

Response from Extreme Clean
I'm sorry we weren't able to perform the cleaning . We had her scheduled on Monday the 20th we get there and she tells us last minute she can't be there and needs to reschedule . Then we we go to reschedule her she wanted Thursday of the same week and we were already booked .:tried to get her to schedule next week. She was rude talked over me ..never let me finish a sentence and said she would just get a refund and hung up in my face

Cathy R.
02/2017
2.0
carpet cleaners, house cleaning
  + 0 more
Many areas were not cleaned..terribly job
Description of Work: Move out clean

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Keith T.
02/2017
5.0
carpet cleaners
  + -1 more
Fantastic job! On time; very professional. Did an excellent job cleaning the carpets. Definitely at the top of my list to use for future projects. Highly recommend Extreme Clean.
Description of Work: Cleaned carpets in three bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Theresa D.
02/2017
5.0
carpet cleaners
  + -1 more
It went very well. They came out probably the next week. They were on time. They were nice, polite and did a good job.
Description of Work: I purchased a big deal for Extreme Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donnie S.
02/2017
5.0
ceramic tile, house cleaning, floor cleaning
  + 1 more
Work was done to satisfaction. Took longer than expected resulting in higher price than quoted
Description of Work: Deep clean new home

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Karen S.
01/2017
5.0
carpet cleaners
  + -1 more
They did a fabulous job. I made a Big Deal purchase with them. I did not have to pay any more than the Big Deal price. It worked beautifully. The day he had me scheduled to do, he had ran into a problem and I said, "Well, that's okay because I don't have you scheduled until the next Thursday". My guess is I'm the one who had the wrong date and he wasn't, so I think he was right and I had just gotten it wrong because it was the next Thursday, but anyway, it all worked well. They followed up about coming out. This was my first time using them.
Description of Work: Extreme Clean came in yesterday and cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Terry S.
01/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Fantastic! The representative cleaned the carpets meticulously. Stains that I thought would never come up came out. When my cat freaked out and perched on the curtain rod -- she didn't leave the room I thought she would exit instantly -- the young man gently helped me get her to safety. I was impressed with his professionalism and hard work.
Description of Work: Three carpets cleaned and sanitized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
12/2016
5.0
carpet cleaners
  + -1 more
Highly Recommended Service Provider
Description of Work: Clean and deodorize Carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
11/2016
5.0
carpet cleaners
  + -1 more
Extremely well!!! Loved the results!!
Description of Work: Extreme Clean associate, Jeremy, called me about 10 minutes before my appointment time to let me know that he had finished his previous job and that he would arrive shortly after my appointment time. That courteous was very much appreciated! When he arrived, he was very polite and explained all the options of their cleaning packages, how the cleaning process works, and what to expect. That was also much appreciated. The end results were phenomenal! I've had nationally known carpet cleaners clean our carpets in the past, but have never had the results I got with extreme clean. Our carpets look better than new and NO stain rings from the pet stains ( that were still visible from the last cleaning.). I highly recommend Extreme Clean for your carpet cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda H.
10/2016
5.0
carpet cleaners
  + -1 more
Called when would be late. When arrived did efficient, professional job.
Description of Work: Clean carpet in 1500+sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Eugene P.
09/2016
5.0
carpet cleaners
  + -1 more
I've always been really pleased with using them. They provide good quality of work. The technician who came out was really sharp and very professional. I don't have anything bad to say about them. It was a $99 deal but I added an extra $100 because they used a special cleaning agent to the stuff they used.
Description of Work: I had my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

pat O.
08/2016
5.0
carpet cleaners
  + -1 more
Originally wanted my upstairs done. seeing the job the technician did on the upstairs, I had them do the downstairs as well) Best carpet cleaning I've ever experienced.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary J.
08/2016
5.0
carpet cleaners
  + -1 more
This ended up being fine after he came out and made it right.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3860 Plum Hill Dr, Bartlett, TN 38135

https://www.facebook.com/extremecleanmemphis/?fref=nf

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Pressure Washing

FAQ

Extreme Clean is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Extreme Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Extreme Clean does not offer free project estimates.
Yes, Extreme Clean offers eco-friendly accreditations.
Yes, Extreme Clean offers a 10% senior discount.
Yes, Extreme Clean offers emergency services.
No, Extreme Clean does not offer warranties.
Extreme Clean offers the following services: Hardwood floors, oriental rugs, upholstery, tile, grout & air-duct cleaning.
Just ask

Contact information

3860 Plum Hill Dr, Bartlett, TN 38135

https://www.facebook.com/extremecleanmemphis/?fref=nf

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM