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Sweet Home Improvements and Roofing

Roofing, Flooring Sales and Installation, Interior Painting,


Services we offer

Roofing new and repair, painting, pressure washing, gutter replacement, decks, gutter repairs, gutter cleaning, sidewalls, flooring, waterproofing, roof inspections, siding & renovations additions.

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.3
responsiveness
2.3
punctuality
2.3
Showing 1-3 of 3 reviews

David T.
09/2011
1.0
flooring contractor, hardwood floor
  + 0 more
No formal contract. We agreed to have this business repair some flooring for us. An estimate was given of $1,575. and we agreed. Work was to begin the following day and contractor asked for money up front to pay for supplies. We paid a total of $575. up front. Contractor said that the job would take 2 days to complete. Failed to show up the first day. On second day excuses were offered and he finally showed up at 2:10 Friday afternoon Aug 12, he left at 4:30. He asked to come back the next morning (Saturday) and Sunday as well. Called mid morning on Sat. to say his truck was not running. Called early Sunday and said he was not coming. On several occasions he asked for more money but we refused. He did work Mon, Tues. Wed. of the following week, but did not accomplish much. Intuition told me that I needed to end this quickly before we were out more money. He suggested that he might have to "consult with his attorney" and has demanded that we pay the balance without finishing the work. On checking today, I found that he has an F with the BBB, several legal claims against him, and 3 bad reports on a web site called "Rip Off Reports". There are also reports that he has operated under someone else's license that had expired in 1991. I cannot say at this point if the work he did was quality. Trust was broken by not showing up and having thin excuses. I needed to end this now before I spend more time and money.
Description of Work: We were getting laminate flooring fixed from a remodeling job done in the spring. The laminate was buckling.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$575

T. Garland C.
08/2011
1.0
flooring contractor, remodeling, roofing, interior painters
  + 2 more
Initially he was very nice, but one he had our money there just was no work being done. When we asked for refunds and eventually fired him, he kept all of our money. He admitted to spending part of it on his brother's medications. If he had just been honest with us we could have set up some payments or something to help him make it right.
Description of Work: We contracted Michael to remodel a bathroom to make it more handicapped accessible including removal and replacement of the tub/shower unit. We also contracted him to fix a roof leak and to repair a door lock at another location. He requested $2200.00 up front for the bathrom and $1000.00 up front for the roof/door repair. After 2.5 months the bathroom was not touched. he fianlly came and removed the old tub shower unit but that was it. The roof reapir and door repair both had to be re-done by another contractor for $800.00. Upon further checking we found that in Tennesse a contractor has to have a state license to do jobs that cost over $3000. His proposal for the shower was $3265 total. The license number he is putting on his proposal is not his. He is not licensed in Tennessee and is on the "questionable contractor" list. (See www.tn.gov.) We requested a refund from him for the unused portion of the nonies which he ahs refused to provide. My mother has dementia and is very disturbed by the construction process. He promised to be done in 1-2 days once he started. It has been terrible for her. He never answers his phone, but rather chooses to return those calls that he is comfortable with. He has not returned a single phone call, text message, email, or any other communication since we asked him for the refund. Litigation is pending... Please, don't use this person without checking his references from tn.gov, and www.ripoffreport.com. Sometimes he seems to do really good, and sometimes really bad. Not much in between. Like rolling the dice. you better be real lucky if you use this person.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,300

David T.
05/2011
5.0
roofing
  + -1 more
Sweet Home Improvements and Roofing was excellent. We have not had a leak since he has come. He was very impressive. He was very kindly. He was located 40 miles away. He was out here the next day. He is very professional and very personable. I trusted him. His warrantee is what sold me. He described how he was going to fix it and what the problems were. He called back to see if everything was right. I would not hesitate to call him again. It was well worth the money.
Description of Work: Sweet Home Improvements and Roofing made repairs to the roof. He repaired the leaks on the roof. He removed and replaced some shingles. He gave us a two year written warrantee. He created three valleys and two walls. He installed some felt paper. He also sealed over a two story over the dormers. He checked the roof as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

    Contact information

    3915 Sweet Home Rd, Ashland City, TN 37015

    www.sweetimprovements.com

    Service hours

    Monday:
    7:30 AM - 6:30 PM
    Tuesday:
    7:30 AM - 6:30 PM
    Wednesday:
    7:30 AM - 6:30 PM
    Thursday:
    7:30 AM - 6:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    7:30 AM - 6:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Flooring Sales and Installation,
    Interior Painting,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Exterior Painting,
    Pressure Washing,
    Deck Maintenance,
    Basement Waterproofing,
    Siding,
    Masonry,
    Gutters

    FAQ

    Sweet Home Improvements and Roofing is currently rated 2.3 overall out of 5.

    Monday: 7:30 AM - 6:30 PM

    Tuesday: 7:30 AM - 6:30 PM

    Wednesday: 7:30 AM - 6:30 PM

    Thursday: 7:30 AM - 6:30 PM

    Friday: 7:30 AM - 6:30 PM

    Saturday: 7:30 AM - 6:30 PM

    Yes, Sweet Home Improvements and Roofing offers free project estimates.
    No, Sweet Home Improvements and Roofing does not offer eco-friendly accreditations.
    No, Sweet Home Improvements and Roofing does not offer a senior discount.
    No, Sweet Home Improvements and Roofing does not offer emergency services.
    Yes, Sweet Home Improvements and Roofing offers warranties.
    Sweet Home Improvements and Roofing offers the following services: Roofing new and repair, painting, pressure washing, gutter replacement, decks, gutter repairs, gutter cleaning, sidewalls, flooring, waterproofing, roof inspections, siding & renovations additions.

    Contact information

    3915 Sweet Home Rd, Ashland City, TN 37015

    www.sweetimprovements.com

    Service hours

    Monday:
    7:30 AM - 6:30 PM
    Tuesday:
    7:30 AM - 6:30 PM
    Wednesday:
    7:30 AM - 6:30 PM
    Thursday:
    7:30 AM - 6:30 PM
    Friday:
    7:30 AM - 6:30 PM
    Saturday:
    7:30 AM - 6:30 PM