Tim Hogan's Carpet & Floors

Very efficient. Tim's team was in and out in less than three hours.

Overall, Tim Hogan's delivered once again. There were a couple hiccups in communication as the tile installer wasn't properly equipped to remove the existing hardwood in the location, then when the wood installers did remove it trying to work over each other. Outside of that, the crews did a great job again. This was our second purchase with Tim Hogan's, and we'll likely be using them again once we replace the rest of the flooring.

It went very smoothly. We were given the expectation that the tile take up would be time consuming and messy. Indeed it was. However, once the tile was removed and the floor prepped, the hardwood was installed in one day. The installer came back the following day to install the quarter round and transitions. It turned out beautifully. I think what impressed my wife and I the most was the excellent finishing work they performed.

They put down carpet and laminate, and they did an excellent job. The last day they brought in extra men to make sure everything got done correctly and quickly. I was very satisfied.

Great. Best installation and results we have ever had in many years. The installers were real pros and did not cut any corners.

They have excellent service. They were cordial and helped us along the way. They were pretty prompt.

Very professional. Had a c opulent of minor issues months later and they took care of them right away.

After a bad experience with EMPIRE TODAY I called up Tim Hogan's to do the job. They came out with samples and I was very happy with the sales person. I scheduled an install and they came out when they said they would and did a great job! The price was very good and the installation went very smooth! I'm happy and even though I'm writing this review late after the fact, I felt like doing so because when I bought my new (to me) house I called them first to come give me a quote! Hopefully soon I'll be writing yet another good review for them as the last time went so well!

Solon Freeman came to my house quickly to give me an estimate for replacing carpet in 3 bedrooms. He brought samples and was very knowledgeable and professional. I was able to get my carpet installed the following 2 Saturdays. The installers arrived about 15 minutes earlier than scheduled time, had me check carpet to make sure it was what I ordered, and began moving my furniture. They were very careful and really knew how to move it without any damage. They pulled up old carpet and swept floor before installing pad. I asked them to also sweep after pad was installed and they did. After carpet was installed they vacuumed it. The furniture was placed back where I wanted it. They helped me place covers on my mattress/box springs. The same men came the next Saturday. So, they installed the other two bedrooms doing everything as I had asked previously. No mess was left anywhere after both installations. Great customer service!

The tile that I selected for my kitchen renovation was a special order. It was important to know when the merchandise would arrive, when the installer would be on site and the time it would take to complete the project. All work was completed within the estimated time frame. I was advised when the merchandise arrived at the business, the installer was on site as scheduled, completed the job when promised and did a fantastic job. The company owner made a personal visit to evaluate the project to ensure that I was satisfied with the quality of the work.

After ten years, the builder grade carpet that our shady home contractor shoddily installed when he built our home was in desperate need of replacement. It was bunching up in spots, wearing in others, and even had stains where the wood floor installers got glue on it around the doorway. It looked terrible. I searched Angies List and found the Tim Hogan was rated very highly and luckily they were the closest to me as well. I went in their show room having not a clue as how to buy carpet, but a fantastically patient sales associate named Amy (?) walked me through the different types, piles, pads, etc. I felt no pressure from her at all. She came to my house and measured the room and gave me a quote that was more than reasonable, and brought the samples back out so that I could see then with my new paint colors. She helped me select a fantastic carpet with a great warranty, that I hope lasts for a whie. The installers came a week later and had the job done in less than one afternoon. They hauled away all the old carpet and mess, and even replaced my old furniture back into the spots it had occupied. Overall we are very pleased.

After scheduling a 8am appointment manager decided on day of install to do another carpet install in my time slot. His decision was made without informing me. Making installers arrive at my home 4 hours late. Finishing late evening. Manager also lied when I called to complain. Also Light fixture was broken by installers. Untrustworthy operation.

came to work on time, removed and hauled away all old carpet and pad. installed new laminate,trim and quarter round. cleaned up all mess. everthing turned out excellant. very glad we had the work done. the salesperson brought samples and explained all the differences.

The entire process took a couple of weeks. The carpet only took a day. The stairs took the longest - about a week or two. The carpeting was very straightforward - the crews were on time, professional, and did good work.They got in & got out. I was very impressed with them. On the stair part of the job, there was poor communication between sales and labor as to what the job entailed. We had some issues with proper paint and getting the stairs to look right. The laborers weren't painters - they didn't know the difference between oil based paints and laytex paints; we had both types on our stairs. The salesman had to get a professional interior painter to correct the paint job on our stairs.

Very professional salespeople....no one is pushy, they simply tell you the best carpet for your needs and budget. Everyone was on time for their appointments (measurement for quote and installation). I liked how we didn't have to wait weeks for installation. I told them which date worked best for me (which was the following week) and they put me on the books. There is one thing I think the installers can improve upon....when they brought the new carpet out of the van, they unrolled in in the driveway, but proceeded to continue to walk on the new carpet with their workmen shoes as they went back and forth to their van for tools. I know carpet is made to be walked on, but it was a bit awkward for me to see my new carpet being walked on while outside. With that said, they still did an outstanding job and I will use them again.

Estimating process was smooth and on time. Carpet is beautiful, and the install team did a very professional job. There were only a couple of minor issues: the installers were more than an hour late..said they had another job before ours that took longer than expected. There was also some miscommunication...they weren't told they need to remove the quarter round molding, so they almost started installing without doing that. But we cleared that up, along with another miscommunication about needing to make sure they used the power carpet stretching machine ( I got burned previously by carpet installer who did NOT use a power stretcher, and the carpet wrinkled just a year later.) All in all, I'm very satisfied with the company and the job they performed.

I was gone to work and came home to a happy wife and new carpet.

After we decided to use Tim Hogan's Carpet we set up a date and made arrangements for the payment (cash down-payment and 1 yr no interest to pay the rest). The carpet and new padding was installed on time and the installers did a really good job and did not leave any mess for us to clean up! They even took the old carpet away to dispose of it. My husband and I were both pleased with the entire process. The carpet looks great and we recommend this company to anyone!

Two very nice and competent guys came and did a great job, including clean-up.

We needed to replace the old carpet that was in our house when we bought it. After reading other positive reviews on Angie's List, I contacted Tim Hogan's to talk about new carpet. I spoke with Jori. When I went by the store to see what options they have, she already had some ideas of what I might want, based on our conversation. She helped me determine what would be the best carpet for our application and budget, never pushing, which is refreshing. I selected several carpets, and she brought the carpet samples and a sample of the new pad to my house when she came to measure. She helped me select the best carpet for my furniture, wall colors, and lighting. Reviewing the samples in-house is so important. The carpet arrived in the store really fast. When the installation team arrived, they were extremely fast and polite. They do excellent work at preparation and installation. Even though I know where the seams are, I cannot see them. They were all fantastic! Afterward, Jori called to make sure I was happy with the carpet, and to remind me how they stand behind their product. Throughout the entire process, I never felt pushed or rushed. It is difficult for me to make up my mind sometimes when it is a project this large, and something that will be in the house for a long time. And yet, Jori was completely patient, and made me feel like I was the most important person she had to deal with that day. All in all, this entire company made me feel like a very valued customer. I am recommending them to everyone, and will use them for any future flooring needs at this house or any other home I have in the future.

Called them this morning and explained that I would like to get an estimate to repair carpet torn to shreds at the threshold to two doors by a little dog. They were extremely helpful and sent an independent contractor they use right over. He was here in about 15 minutes. I thought the repair would entail cutting and replacing fairly large sections of carpet. He instead said he would just stretch it , trim it and make it like new. He also had to repair a section of the padding the dog destroyed. He did this in no time at all and charged less than $100! The experience from beginning to end was excellent. I would recommend them to anyone needing anything carpet!

Overall our experience went very well.

Pleasant experience in dealing with salesman at store location. Also pleasant experience in dealing with installation people. Their work was excellent and they were easy to deal with. They were on time and finished quickly.

new carpet installation , done professionally, very capable and amicable installers; salesperson came out was knowledgeable, listened to what I was looking for, gave me options, notpushy

They were professional/ pricing was competitive and the advice and knowledge was great