Smart Water has an excellent reputation for quick response, guaranteed customer satisfaction and a personal relationship with all customers! In order to take care of the earth, we must take smart measures towards conservation of her natural resources. We get to know your yard and lifestyle to create a personalized, conservative design for the best irrigation, drainage or outdoor lighting that makes it easy for you to enjoy a beautiful yard. With our many years of experience providing Commercial and Residential Irrigation, drainage and landscape lighting in Memphis, you can be confident we will run your project smoothly. We offer discounts to all retired militrary, active military, teachers, and retired teachers. Fax: (901) 382-8319
My old sprinkler man disappeared. I went with SmartWater as replacement. Little extra money in the fall to blow out and shut off. Fine I got it. In spring for tunring on and testing the price doubled for maybe a few minutes more time. They also did some work, actually 3 times more than I asked for them to look at. The bill was nearly $500 when I expected maybe $300. My advise, don't assume anything and get competitive bids. And do be prepared to speak Spanish to the workers. Nice guys, but you need to know the language to make sure you are on top of the work done.
Description of Work: system turned on, back flow test(extra charge), 1 valve checked (3 were done), some flags marking a few heads in back.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$483
Response from Smart Water Irrigation & Lighting
Morning [Member Name Removed] at [Member Info Removed] in Cordova. Nice to hear from you again after being yelled at and insulted over the phone. We both knew this review was coming, but I take solace in knowing that I will never hear from you again. To hit all your points: "Some guy" never showed up. And was cheaper? But the reputable company who shows up at their scheduled appointment time and performs the work scheduled costs more? Yes they do and that is why they are still in business. If you would have called ANY other Irrigation only company in the city you would have found we are actually on the cheaper end of the spectrum. Our prices are very much "competitive" as you say. You called a reputable company with a long track record of great customer service and workmanship and expected it to cost as much as the "guy who disappeared". When our trucks need service, we do not take them to Jackson Avenue. We take them to Ford, pay more, and trust that the service was done right. We are not [Member Information Removed]. As far as the language barrier, There was not one. Jose has been in the United States for 20 years and Enrique was born here. That is just another in your string of insults since our first conversation. A conversation that NEVER started with "hey Daniel, do you think you could help me out on this bill, I think its a little too much". I take joy in helping people and that's why I am in the service business. You were on the attack from the second I picked my phone up. In closing, I stand behind our prices, the work we did, and especially the employees who are an extension of my family. Take care and I hope you treat the next company better than you treated us. Daniel Moscon Owner of Smart Water Irrigation
Joseph C.
01/2021
5.0
irrigation systems, outdoor lighting
+ 0 more
Smart Waters is excellent! This company is not like most of these other irrigation companies, that do not want to give you a estimate or install unless they are doing your total landscaping needs. They are the total package, There is no other that can come close to them. And with very reasonable price
Description of Work: Irrigation and lighting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Smart Water Irrigation & Lighting
Morning [Member Name Removed]!!! I'll tell you what, nothing better to walking in to the office in the morning to a great review. Stay warm this winter and we will see you in the spring!! Daniel
Frank D.
04/2020
4.0
landscaping, irrigation systems
+ 0 more
Fine Price a little steep but we are using them
Description of Work: Irrigation started Heads replaced.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
lisa A.
06/2019
5.0
landscaping, irrigation systems, outdoor lighting
+ 1 more
Very pleased with the work Smart Water did for us. Daniel came out and did a repair estimate for us that was reasonably priced and well put-together. I was scheduled and taken care of in a timely manner and everything is working perfectly now! I will be using them as my regular irrigation company from now on.
Description of Work: Irrigation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe M.
06/2019
5.0
irrigation systems
+ -1 more
Smart Water did a very professional job. We could not be happier. They also have done follow-up work which was strictly professional. I would recommend this company to anyone.
Description of Work: Lawn irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Ty T.
06/2019
1.0
irrigation systems
+ -1 more
I setup an appointment with Joe. Service call was setup. When service time came. They... “NO SHOWED”... I then called to inquire about this. No one was aware of the service call. I was told Joe was in London.
Description of Work: Sprinkler service repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Smart Water Irrigation & Lighting
Good morning [Member Name Removed], I am EXTREMELY sorry for the lack of communication on our end. It was not our intention to blow you off and I assure you it was not on purpose. We had some issues that week with our calendar and the boss being out of town. I take full responsibility for us not showing up and I apologize. I do remember taking your call about your "dead system" and it was my fault no one made it to your house. If you would like to give us another chance I assure you that incident does not reflect the service we offer. Once again, I apologize for all the inconvenience. Daniel Moscon Smart Water Irrigation
Nathan L.
07/2018
2.0
landscaping, irrigation systems, outdoor lighting
+ 1 more
I contacted the company because of the reviews I read as well as the fact they advertise specialties in all the areas in needed addressed. The ad indicates free estimates. Upon contact, the receptionist was pleasant however, after hearing my request (and location, Bartlett) she put me on a hold and then came back a few minutes later with a random reference for a different company to call that appears to specialize in fencing and mulch work instead of the areas I wanted addressed. The contact they gave me only has a Facebook page and no reviews otherwise via Angie's list.
Description of Work: I needed an estimate on installing a French drain, updating exterior lighting, and overall checkout of my inground irrigation.
Rating Category
Rating out of 5
Response from Smart Water Irrigation & Lighting
Please enter what you would like the response to look like:[Member Name Removed]: I checked this out with my office. I was in fact there at the time of your call. My recollection is you asked about "Drainage". Right now we are in the middle of our irrigation busy season, so we referred you to a very qualified contractor we refer to. If there had been mention of irrigation and/or lighting, I would have been more than happy to come by asap to take a look, and still will if you'd like. My direct number is [phone number removed]. Call me so we can speak directly and avoid any confusion, as I am the owner. Thanks Joe D Moscon Smart Water Irrigation LLC
Patricia M.
10/2017
5.0
landscaping
+ -1 more
Big Jose did an excellent job. He was very professional and worked quickly.
Description of Work: Replacement of controller and 1 vavle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lauren B.
11/2016
5.0
landscaping, irrigation systems
+ 0 more
Very well. They had great solutions that didn't break the bank.
Description of Work: Fixing an old irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from Smart Water Irrigation & Lighting
Thanks [Member Name Removed]! We are so glad to hear that you're pleased with our work!
Christine H.
05/2016
5.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Patricia M.
04/2016
5.0
landscaping, irrigation systems
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Johnny S.
02/2016
5.0
irrigation systems
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$85
CATHY R.
07/2015
5.0
landscaping
+ -1 more
I would highly recommend this company for installations, repairs , start up and winterizing. Have not had a chance to use for lighting, but you never know
Description of Work: Daniel came out and completed the spring start -up for the system. During the visit he noticed a cracked pipe in the valve . great initiative. he had to dig out , to re position a new pipe . he made it look easy. very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
David D.
12/2014
5.0
landscaping
+ -1 more
Nice people to work with. Knowledgeable and on time service. On service date, they arrived on schedule. The foreman had met with me prior and reviewed all details. They arrived as I was leaving to go to work for the day. When I came home, the job was finished, and I was amazed at how little damage was done to our yard. Several of the downspouts had to have the new drain pipe run below sidewalks and then 12 foot beyond and into the yard. They really took their time and were very careful not to damage the yard. When I arrived home, I was very pleased. Our project was really small compared to t What they usually do, and I really appreciated that they gave my small job the same attention to detail as they would a large job. If you are needing any drainage solutions around your home or business site, I would not hesitate to give these guys a call. Our neighbors had a horrid drainage problem as their backyard would flood and water and mud would flow into the back part of the house. They hired Smart Water to provide a solution which was quite extensive with multilevel drain terraces, collection pools, and rock creek bed to handle the large amount of water (back yard was a steep hill). There have been several heavy rains which in the past would cause indoor flooding in the past, but not any more. So if your project is simple or complex, these guys can handle it.
Description of Work: Connected and Buried 5 gutter downspouts on our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Danny P.
10/2014
5.0
landscaping
+ -1 more
Once we made contact after several misses, they came out looked at our yard, measured and explained their plan for water run-off to be captured by French drains and a complete landscaping of our back yare. Work started on Oct 8 and completed on Oct 10. Their crews were very polite, and professional, and were very nice in explaining what they were doing. Overall we are very happy with the work and the employees that came to our home to work.
Description of Work: Landscaped back yard, putting in French drains and top soil and sod, to prevent erosion.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping,
Landscaping - Lighting,
Decorative Concrete,
Pavers and Hardscaping,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Fencing
FAQ
Smart Water Irrigation & Lighting is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Smart Water Irrigation & Lighting accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Smart Water Irrigation & Lighting offers free project estimates.
Yes, Smart Water Irrigation & Lighting offers eco-friendly accreditations.
Yes, Smart Water Irrigation & Lighting offers a 10% senior discount.
Yes, Smart Water Irrigation & Lighting offers emergency services.
Yes, Smart Water Irrigation & Lighting offers warranties.
Smart Water Irrigation & Lighting offers the following services: Irrigation. Sprinklers. Repair. Installation. Backflow Testing. Winterization. Landscape Lighting. Outdoor Lighting. Landscape Design. Drainage. French Drains. Mosquito Control. Mosquito Magician