Description of Work: They don’t respond on Angie’s list
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
connie A.
06/2017
5.0
carpet cleaners
+ -1 more
I have a wonderful carpet cleaning company! I use them regularly. I have a standard thing with them because I use them so much, it's $66 for two rooms.
Description of Work: They do carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
connie A.
11/2016
5.0
carpet cleaners
+ -1 more
I’ve used them for about 10 to 15 times. Mike and Betty are the owners and I deal with them. They are just wonderful. They are great. The price is fine or I wouldn’t have them back every time. They are excellent in every way. I call them whenever I need the carpet cleaned. They do a great job. They are just perfect as far as I’m concerned. I have them back because they do a good job and their price is good and the quality of the work is good and they are very responsive. They come when I call them and they respond immediately. I’m satisfied with them in every way.
Description of Work: I use Kleen Dry for carpet cleaning. They did 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
connie A.
11/2016
5.0
carpet cleaners
+ -1 more
I’ve used them for about 10 to 15 times. Mike and Betty are the owners and I deal with them. They are just wonderful. They are great. The price is fine or I wouldn’t have them back every time. They are excellent in every way. I call them whenever I need the carpet cleaned. They do a great job. They are just perfect as far as I’m concerned. I have them back because they do a good job and their price is good and the quality of the work is good and they are very responsive. They come when I call them and they respond immediately. I’m satisfied with them in every way.
Description of Work: I used Kleen Dry for carpet cleaning. They did 2 rooms.
Rating Category
Rating out of 5
Yes, I recommend this pro
Philip P.
10/2016
3.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Shawn M.
08/2013
1.0
carpet cleaners
+ -1 more
The appointment was for 3 PM. I got a call maybe an hour before that indicating they would be late because they had been called to an emergency job. I was told they would call me back shortly after arriving at the emergency job to provide me an updated ETA. I never got a call. I called later that evening and left a voice mail and never got a call back. I will not be using Kleen Dry.
Description of Work: Called Kleen Dry to get an estimate on cleaning my air ducts and dryer vent.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David L.
03/2013
4.0
air duct cleaning
+ -1 more
Very well. Arrived on time, explained the process and items covered and then went to work. Efficient and speedy workers-no wasted time. Did all the work for two complete systems.
Description of Work: Clean A/C and Heating system ductwork, air handlers, fans, return air vents, and outlets. Sanitize and deodorizem
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Shannon R.
02/2013
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I called only two companies for estimates, and chose to go with Kleen-Dry. I got them to do duct cleaning, which unfortunately is not an option to choose under category. The other company's (highly recommended on Angie's List, Exterior Metal Air Duct Services) estimate after the 5% discount for Angie's list was $569.05. I figured getting one more estimate would be a good idea, especially since it is such an expensive service to begin with. The estimate done by Kleen Dry was $385 and after taxes the bill came to $421.00 total. The service took about and hour and a half, and seemed to go well, but I am not an expert, so I can only say that the serviceman seemed to know what he was doing and was very polite towards me.
Rating Category
Rating out of 5
Yes, I recommend this pro
Griselda F.
09/2012
5.0
carpet cleaners
+ -1 more
Rick arrived within the correct time period. Very nice and professional. Don't let the tattoos give you a wrong impression. I showed him what I needed cleaned. He cleaned the carpets nicely. He was in and out within an hour. Definitely will use again.
Description of Work: Had the carpets in three rooms cleaned and also spot cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$110
Deborah M.
07/2011
4.0
carpet cleaners
+ -1 more
See detail above.
Description of Work: We bought new carpet two years ago and needed to have it professionally cleaned to comply with the carpet's warranty. We saw this company advertised in a mailing we got that also came with a coupon. We used the coupon to get a discounted price. This company uses a water extraction method from truck-mounted equipment, which gets the carpet very clean but takes up to 24 hours to totally dry. Two men came to clean and actually didn't take very long to clean 8 rooms -- a little over an hour. I moved some furniture and several plants out of their way before they came, so that probably shortened their stay. They called ahead before their arrival but were a few minutes later than they predicted. They introduced themselves and went right to work, late in the afternoon. One technician answered a few questions for me, explaining the difference between water extraction and chemical extraction and why water was more advantageous. They had to clean their filter a couple of times while working. Afterward the carpet looked much cleaner and felt softer. However, later that evening, while my husband was on the phone pacing around the last room they cleaned, in his bare feet, he complained that his feet became dirtier after walking on the carpet. We have a small dog in our family, so maybe it would be a good idea if we had this done once a year rather than once every two years.... If you're on a budget, find the coupon and use it. There may be other companies that would do an excellent job, but these folks did a lot better than we would have done if we had rented a machine from the grocery store and tried to clean it ourselves. I certainly recommend them!
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Service Categories
Carpet Cleaning,
Air Duct Cleaning
FAQ
Kleen Dry is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 11:00 PM
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Kleen Dry accepts the following forms of payment: Check
Yes, Kleen Dry offers free project estimates.
No, Kleen Dry does not offer eco-friendly accreditations.
No, Kleen Dry does not offer a senior discount.
Yes, Kleen Dry offers emergency services.
Yes, Kleen Dry offers warranties.
Kleen Dry offers the following services: Carpet cleaning, restretch and repairs.