For garage door installation and repair, contact Craig's Garage Doors of Arlington, TN. We provide services to both residential and commercial properties.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Service & install garage doors, openers & remotes.
It went very well. Technicians were very knowledgeable and very polite.
Description of Work: Installation of new garage door opener and maintenance on existing garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ryan P.
09/2017
5.0
garage doors
 + -1 more
He asked when was good for me and catered to my schedule. Used 3 times on 2 properties.
Description of Work: New garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Mark N.
03/2017
5.0
garage doors
 + -1 more
Called Craig and set appointment for the next day. He called when he was on his way and showed up on time. He fixed the springs in about 30 minutes and also lubed the hinges and rollers. Great service, on time, and for a great price. Definitely will call him again.
Description of Work: Replace garage door springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Neil T.
07/2016
5.0
garage doors
 + -1 more
I called Craig in the morning and left a message. He returned the call within an hour. The springs were replaced and door operational within 3 hours. Very professional.
Description of Work: I needed 2 springs replaced on the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Jacquelin U.
04/2016
5.0
garage doors
 + -1 more
Called Craig on Monday afternoon. Told him I thought rail would have to be replaced since the rail was pulled loose from garage door trim and twisted. (Door was closing at an angle). Craig arrived on time Tuesday and was able to save the existing rail and rerun the cable that was broken. He changed the bottom roller to a longer one, and serviced not only that door but the double garage door, too. Will definitely call Craig with any other garage door problems.
Description of Work: Repaired Garage Door Rail that was hit while backing out car
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Gary S.
03/2016
5.0
garage doors
 + -1 more
I called Craig at 7:30 am and received a call back before 8 am. Door was repaired before lunch same day. I had a single spring door but Craig offered to add a second spring for only a small amount more. Single spring would have been $155 but I paid only $195 total for two springs which allows the door to continue to work if only one spring breaks. Craig did a great job at a very reasonable price compared to other companies.
Description of Work: Replaced a broken spring on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Iliana R.
02/2016
5.0
garage doors
 + -1 more
Craig had installed the garage door a couple years ago and it has been working great. It stopped working so we called him. He came out on time, as promised and got everything fixed. He is punctual, professional, and his prices are reasonable.
Description of Work: Fixed and aligned garage door which wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Kathleen D.
12/2015
5.0
garage doors
 + -1 more
My old garage door was due for a tuneup when it went off the tracks. It looked very bad to me. Mr. Pinner was quick to respond to my request for a service call, especially when he found out the garage door was sitting open and it was raining. He called before arriving (which is always important to me). He was professional, efficient and I felt his charges to be very fair. I have used Craig's Garage Doors previously and will continue to use him.
Description of Work: Put garage door rollers back on track; straightened track; put cable back on drum; replaced hinge; straightened top panel of door; lubed hinges and rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Glen B.
12/2015
5.0
garage doors
 + -1 more
Went well. Very punctual.came exactly when he said he would.l
Description of Work: Installed broken springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Paul E.
11/2015
5.0
garage doors
 + -1 more
ASAP garage door service was supposed do fix my door the previous day. They did not call or show up. I called Craig today at 9:00 and left him a message. He called me back at 9:15 and told me he could come out this afternoon. Texted he around 1:15 letting me know he would be here around 2:00. Knocked on my door at 2:00 and had my door fixed in 30 minutes!!
Description of Work: Replaced two springs on my garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
david J.
09/2015
5.0
garage doors
 + -1 more
Craig returned call the day I placed it. He arrived that afternoon and within an hour everything was fixed.
Description of Work: Door reverse failed to work and door fell off frame. Craig straightened frame and put door back on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael R.
08/2015
5.0
garage doors
 + -1 more
They were very prompt arrived a day earlier than expected after coordinating of course. Showed up and were willing to troubleshoot the old opener and I decided I just wanted a new one as the old one was old and inefficient and loud. 45 minutes later they had it installed and all debris cleaned up and removed, they had everything they needed on their truck. The price was as quoted no hidden charges and they were professional in explaining all the features. I would highly recommend them over the three others I contacted and could not even get a call back from. This is a very customer oriented business. I was highly impressed as you can't find this kind of customer service anymore.
Description of Work: Removed my non functioning garage door opener and replaced with a new Liftmaster opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Paul B.
02/2015
5.0
garage doors
 + -1 more
Called them at 10am. He called me back at 12:30, and by 2:30 I had two new springs. He was quick, professional, very friendly and did great work. I will use again.
Description of Work: Replace two garage door springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Deborah T.
12/2014
5.0
garage doors
 + -1 more
It went GREAT! Craig was personal and professional, and he completed the work quickly. He also lubed the tracks to make the doors work more smoothly, and then he opened and shut them several times in order to make any adjustments necessary to ensure that both doors were functioning properly. I will DEFINITELY use him again!
Description of Work: Craig assessed our garage door after a spring broke. After talking with Craig, we decided to replace that spring and the other spring on the other side of the door, as well as the two springs on the other garage door. We didn't want to take a chance on another spring breaking and possibly injuring us or damaging our vehicles. It saved us an additional service call sometime in the future to have Craig replace all four springs at the same time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Linda H.
06/2014
5.0
garage doors
 + -1 more
They were absolutely wonderful. He fixed it for a third of another quote. He did a lot of extras. He did a wonderful job and made sure that everything was done right. The quality of work was excellent and he was very fair with his prices. I would highly recommend him.
Description of Work: Craig's Garage Doors fixed my broken garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan W.
04/2014
5.0
garage doors
 + -1 more
At 10am I damaged my garage door and by 1:20p it was fixed thanks to Craig. I've used them in the past and will continue to do so. Highly recommend.
Description of Work: repaired door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Erin S.
04/2014
5.0
garage doors
 + -1 more
I emailed Craig's at 10pm and received a text back at 8:15 the next morning to schedule service. I didn't use this company because another company contacted me first and was doing the work when I received the text. The promptness of their response was impressive and in the future, I will consider Craig's.
Description of Work: Contacted Craig's for service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
03/2014
5.0
garage doors
 + -1 more
Perfect. Adjusted track alignment and tension then lubed the tracks. Excellent service.
Description of Work: Repaired garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kever C.
03/2014
4.0
garage doors
 + -1 more
The work was performed in a very satisfactory manner.
Description of Work: Replace garage door springs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sarah A.
03/2014
5.0
garage doors
 + -1 more
They responded quickly. They were available on the day and time that I requested them to be. They showed up early. They called me and I informed them that they could come out. They did great work.
Description of Work: I used Craig's Garage Doors for a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Cheryl R.
01/2014
5.0
garage doors
 + -1 more
They did a great job and were very professional.
Description of Work: Replaced the broken garage door opener and remotes with a new product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Tom L.
10/2013
3.0
garage doors
 + -1 more
I have not heard from him. .
Description of Work: Returned my call, he asked nature of problem and brand namme of my door. I described the broken part. he said he would try to find the the part and get back to me. this was over a week ago and I have not heard from him.
Rating Category
Rating out of 5
responsiveness
3.0
Mark P.
10/2013
5.0
garage doors
 + -1 more
Overall excellent service and price. Craig came on 9/16/13 to see what the problem was. He concluded that it would not be worth it to fix my old garage door opener. I bought a new one at Sears that day. He returned the next day and installed it, adjusted and lubricated the door and took away the old broken opener. All for $100. Sears charges $129 to install their opener and more to adjust the door. I was extremely happy with Craig and will use him again if I ever have the need.
Description of Work: Adjusted a garage door that was way out of balance. Lubricated door. Installed a new Sears garage door opener that I purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kevin H.
09/2013
5.0
garage doors
 + -1 more
They were quick, very professional and reasonably priced. Thank you so much for fixing our garage door.
Description of Work: 2 broken springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Donnie S.
05/2013
5.0
garage doors
 + -1 more
They were actually early, called when they were on the way, did the work in about 45 minutes, cleaned up better than it was when they arrived, and were extremely polite and professional. I had used Craig's on my own garage door repairs a few months ago and my experience was the same at that time. Since then, I called them out as my garage door was sticking. They found that I had added some trim to the garage opening that was catching on the door. They re-did what I had done so it wouldn't catch and then were not going to charge for the work. My wife insisted on paying them something for their time. This kind of service and ethic is hard to come by thisday, but these guys continue to provide it over and over.
Description of Work: Craig's replaced a garage door at my daughter's home, after someone ran into it and left the scene. They replaced the door cheaper and quicker than other companies quoted to "repair" the door.
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Service Categories
Garage Doors
FAQ
Craig's Garage Doors is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Craig's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa