The job went as expected. The crew (Daniel was the lead) was very professional and engaging. They worked with us to get the look we wanted. They also saved a family of new blue birds which was greatly appreciated. Great job
Description of Work: All old gutters removed and new gutters instaleed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jamie E.
01/2018
5.0
gutter repair
+ -1 more
This was my first dealings with Bartlett Gutter Co. I could not have been more pleased with the service provided. The work was performed on schedule and in a professional manner. Materials were of high quality and the price was very competitive. I highly recommend the company.
Description of Work: Gutter replacement on my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
PAM P.
06/2016
5.0
gutter repair
+ -1 more
I had my old gutters removed to have rotten facia board replaced and painted. Figured I didn't need gutters. I was wrong. I researched several gutter companies and kept coming back to Bartlett. I accepted their quote and they kindly told me it would be several weeks before they could get to me due to the bad weather we had been having. That was not a problem for me. Once of the guys called asking about the color gutter I had decided on. After talking with him, he helped me realize I needed a different color and went with the other color. I received a voice mail Tues afternoon saying they would be out Wed to put up my gutters. They showed up Wed morning, all the employees were great, professional, personable and worked hard. Mitch made a suggestion about a down spout which made total sense to me. The house really looks great with my awesome gutters! Now, if it would just rain so they can get a good workout!
Description of Work: Put up new gutters for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Ted K.
08/2015
3.0
gutter cleaning
+ -1 more
They know what they were doing. I had no trouble with them. They have done good work over the years. But I had a little trouble with what they did so I will call them back. He charged me more than what he used to charge me because I had him a number of times before. However, his workers were very nice people. I think he used cheap materials this time.
Description of Work: I used the services of Bartlett Gutter.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$700
McKenzie B.
05/2015
3.0
gutter repair
+ -1 more
I am still trying to get the agreed upon work done completely. The owner who did the estimate (Randy) was incredibly nice as were the folks I talked to when I called. It was the installers who were poor. The work is incomplete and sloppy. Based on the volume of reviews for this business, I am sure if you used them, you would be ultimately fine. I guess I just got a bad apple. At one point I asked the installer to adjust something that was agreed upon in my estimate and he sighed and said Ill just do it so I don't have to come back. He was a poor representative of this company.
Description of Work: Add gutter guards to existing gutters, added additional gutter, realignment of existing gutters.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Bartlett Gutter Co Inc
The job is complete. Had a few areas that were very difficult access. Installer should have informed the home owner and our office, but did not. Employee was written up.
Scott P.
04/2015
5.0
gutter repair
+ -1 more
One year ago I received an estimate for gutter removal and replacement from Bartlett Gutter Company. This year, we had saved up enough money to replace everything. I emailed Bartlett Gutter with last year's estimate and received a phone call within 30 minutes saying that they were happy to honor the estimate from over a year ago (angies list discount included). They next day they were at the house to remove the old gutters and inspect the old wood. Two days later I got a call and a truck rolled into my driveway. They arrived at 8 AM on the dot and were done with the house by 1PM. Excellent work, excellent service, and exactly the product that I had asked for. At the end of the day there was no evidence that they had even been there...except the new gutters and downspouts. Bartlett Gutter did not give me the cheapest estimate on the market, but they promised me the quality would be excellent! So far I'm happy...I'll check back in after a few rainstorms!
Description of Work: Bartlett gutter provided a free estimate, removal, and replacement of existing gutters on a very large house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Jennifer L.
01/2015
5.0
gutter repair
+ -1 more
Very professional and easy to deal with. Did estimate within one day of contact. Work scheduled within 2 weeks of signing contract. Very convenient, communicative, and professional. Highly recommend.
Description of Work: New gutters and downspout on west and south side of house. Gutter guards on new and existing gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Sheila S.
10/2014
5.0
gutter repair
+ -1 more
excellent work, tear out was quick, install took four hours, everything looks great, no mess left behind, crew professional and courteous - did a great job joining down spouts into existing drainage including tight spot thru deck
Description of Work: removed old gutters, notified me of rotten wood, replaced gutters (6 inch) and down spouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,689
Steven J.
06/2014
4.0
gutter repair
+ -1 more
We went with them because of the price and somebody who would call back and be reliable. We would recommend them.
Description of Work: Bartlett Gutter replaced a section of gutter. They were installed incorrectly by the original contractor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$400
HAL G.
06/2014
2.0
gutter repair
+ -1 more
I asked Randy, the owner, to seal several leaky gutter areas along the corners of the house, remove and replace broken or missing leaf guards, and address 2 specific areas that were leaking water behind the gutters and into the eave. There was also a downspout that I wanted removed and sealed, and one that I wanted moved to a different place. I was told that the leaf guard over my porch were improperly installed and that he could install ones that were better and would last longer. I had seen my original leaf guards, and they seemed to be in perfect condition, but I believed him as being an expert so I authorized the removal and replacement. Upon reflection, I feel that this was an unnecessary expense. After receiving the quote, I failed to realize that he did not include the most important reason that I had called him in the first place. The areas that were leaking behind the gutters and were causing wood damage. Randy told me he was two weeks out, so I went out of town expecting to be there to watch the work being done. Instead, everything was done without my knowledge while I was out of town. Upon my return home, I noticed that the main areas of concern were not addressed, but the installing of the leaf guards was complete as well as the removal of my downspout and sealing of some of the leaky corners was done. I had decided not to move one of the gutters and my price was reduced by 40 dollars. I called the company to fix the issues that were neglected and they squirted sealant in some holes and called it done. No charge for that. After several calls, emails, and visits to my house I paid them 755 for their work even though at least one of the corners is still leaking and one of the 2 main areas of concern is still leaking. They did complete everything in their quote, so I feel I was obligated to pay even though my gutters still leak. I also agreed to the leaf guards which I feel was a total up-sale and unnecessary. It was my mistake not to get a detailed itemization of what was being done. Randy is a very nice man, and very believable. My suggestion is to get a detailed itemized list of what will be done including prices for each item if you decide to use this company.
Description of Work: Sealed parts of gutter system Removed an replaced broken or missing leaf guards. Replaced existing leaf guards with new ones of a different design. Removed 1 downspout. Move 1 downspout to a different location.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$755
Response from Bartlett Gutter Co Inc
I meet with homeowner after a heavy rain and was still raining as we walked around his property. The only 2 areas we saw leaking were the front upper level corners. this was listed on itemized proposal. There were 2 other areas we discussed in detail. One was 2 gutters in back that are offset. After discussing this area we could not miter because a flat roof joins a pitched hip roof and are 2 different levels. Nothing else was discussed nor written up. The other area he showed was a bad area in his soffitt. Gutters appeared to be fine , told him it was probally a roof issue. Nothing written up. Reguarding leaf issues, he had screens missing,bent and wrong type on flat roof areas. I proposed to replace damaged areas and install correct product on flat roof. This was listed on itemized proposal. He agreed to itemized proposal and signed contract. We did call the day before the work was scheduled, but it was sooner than the 2 weeks out I had told him. Most people are pleased to have work done sooner. After all work was preformed that was on itemized contact he called about the 2 areas that were not on contract and I meet with him again and remined him that this was not .written up. I told him I would send a crew out and we look at these areas again. Myself and crew meet with him and found 2 holes in roof. I told him this was a roofing issue and he could call a roofer or we could flash, cover and seal free of charge. He agreed and work was preformed. I asked him if he was happy and he said yes and shook hands. I asked for payment and he said he would call office with credit card payment. He did not. At the time of this response he has said 4 different times by e-mail that he would pay .No payment. All work is complete. There is no warranty on repairs to old gutters, this also is listed on his itemized contract.
Kathleen C.
12/2013
5.0
gutter repair
+ -1 more
Went well...needed roof repair first and Bartlett Gutter made the recommendation and handled the contact for me.
Description of Work: Repaired and replaced gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
John Y.
11/2013
5.0
awnings, gutter repair
+ 0 more
They came on time and fixed the problem. We haven’t had any problems since. They changed the angle and redid the gutters. The entire process took only 3-4 hours. We have referred them to friends.
Description of Work: There was a gutter around our awning and the angle of gutter was angled the wrong way, causing water to pool in the bend. It caused the water to drip out onto the concrete, which caused rotting on the wood and alge on the concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott B.
11/2013
5.0
gutter repair
+ -1 more
I needed new gutters on the back of my house. Bartlett Gutter arrived when they said they would to give the estimate, remove the old gutters and apply the new ones. I was also having my house painted and rotten wood replaced at the time I ordered the gutters. Bartlett Gutter was very cooperative in their scheduling. They came out and removed my old gutters and waited until I had the rotten wood repaired and the house painted before they returned to install the new gutters. I was actually out of town when they installed the new gutters, and when I returned, I noticed they had failed to place a requested splash guard. They acknowledged the mistake, and came out the next day and placed the guard on my gutters. The gutters look great and the color matches my house trim color perfectly.
Description of Work: They removed the old gutters and placed new ones on the back of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$354
A L.
09/2013
5.0
gutter repair
+ -1 more
Was having a problem with a leak. Decided to try re-routing the gutters least expensive route to take. So far so good. We had this problem with this leak off and on for approximately 6 years.
Description of Work: Reroute gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jim P.
08/2013
5.0
gutter repair
+ -1 more
It went very well. They showed up on time and finished the work in the time quoted.
Description of Work: They replaced the fascia board, put up new gutters and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
James P.
08/2013
5.0
gutter repair
+ -1 more
Nice professional job overall and the crew was on time. Quality workmanship at a fair price!
Description of Work: Installed gutters on three sides of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Johannes V.
08/2013
5.0
gutter repair
+ -1 more
Contacted the company for an estimate. They came out as scheduled Selected them to perform the work. Scheduled appointment; they came on time; did 2 hours of quality work and left a happy camper behind.
Description of Work: Installed extra wide gutter on back of the house including 2 downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$580
Everette B.
07/2013
3.0
gutter repair
+ -1 more
I'd say it was sub-par experience.
Description of Work: 1575 for 195 square foot of gutter installation. No shields, etc. That's about 8.10 per square foot. Homewyse.com places top of the line gutter installation at 7.24 per square foot. Bartlett gutter provided no sales pitch as to why they're worth 8.10 per square foot. I think I'll be passing at those prices with no sales pitch. Called back on time, showed up on time. Could work on over the phone manors and providing time for questions and answers.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$1,575
Response from Bartlett Gutter Co Inc
We have never priced by square foot. The reason is that we price by linear foot. Example: A 2,000 SQ. FT. house could have 150 LN. ft. of gutter and a 1,500 SQ. FT. house could have 200 LN. ft. There are to many variables to price each house the same, type of roof ,type of fascia, height of home, what size gutter, what type and gauge of metal, just to mention a few. No one in the industry prices by SQ. FT.
Michael J.
07/2013
5.0
gutter repair
+ -1 more
I was pleased with them. They were professional. I did have some things that weren't just straight up gutter replacement. I had some wood crafting to be done and they offered service to do that as well. We had to have some things done and the person who provides the wood crafting that they work in conjunction with will provide that service. One phone call solved multiple problems for me.
Description of Work: Bartlett Gutter gave me a quote. They are supposed to be out this week, I haven't used them yet.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Doug V.
06/2013
5.0
gutter repair
+ -1 more
The 3 man crew arrived on time, gutters and downspouts were installed in about 4 hours, and the house looks great. Over the next few weeks we had some pretty heavy rains. The gutters worked perfect.
Description of Work: Installed gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Traverse R.
05/2013
4.0
gutter repair
+ -1 more
Two men did a good job. Some water was apparently standing in the old gutter and allowed to overflow in removal, staining the facia board. It was a small area and I removed it after they departed. I should have noticed it before they left for them to do. Minor problem. Otherwise, good job.
Description of Work: Removed and replaced approximately 20 feet of gutter.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Stephanie H.
05/2013
5.0
gutter repair
+ -1 more
very nice and professional service tech, on time and price beat competitor
Description of Work: gave estimate to install gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
John K.
03/2013
5.0
gutter repair
+ -1 more
No work was performed.
Description of Work: The company sent out a sale person and he gave us an estimate. The price was fine, however , i was going to need some damaged woodwork replaced before the gutters could be installed. We our working getting the job done, but later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle C.
03/2013
5.0
gutter repair
+ -1 more
We phoned Bartlett Gutter because they were the highest rated company on Angie's List. They sent a very nice sales rep to our home within 2 days, and he talked to us about removing the old gutters. He explained the need to carefully evaluate the condition of the wood trim that was underneath the old gutters, in case there had been any rot or other damage over time. When the old gutters were removed, the workmen discovered an area of wood rot and animal damage, which we had removed and repaired by Mr. Randy House. He came highly recommended by Bartlett Gutter and did a great job for us. His bill for $980.00 was separate from the invoice from Bartlett. The Bartlett Gutter installation team did a wonderful job and was finished earlier than expected.
Description of Work: Bartlett Gutter removed the old gutters on our house,and replaced them with very nice new Shur -Flo gutters that work just fine and look great. One tip I would offer them: please ask your clean-up guys to be a little more careful about picking up metal scrap and nails from the ground and carport areas when you are finished. Thanks. MC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,155
Linda G.
06/2012
5.0
gutter cleaning, gutter repair
+ 0 more
We found Bartlett Gutter Co., Inc. through Angie's List. We called and had someone come out to review our situation and provide an estimate. We knew that our gutters were not performing well and had no idea what we needed. Dave Hall came a few days after our call to assist us. He said that we needed minor things done, listed above, and that adding the leaf guards would really help. A few days later, the company came to the house and did the work. We are very pleased to have worked with this company.
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Service Categories
Gutters,
Gutter Cleaning,
Awnings
FAQ
Bartlett Gutter Co Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 3:30 PM
Saturday: Closed
Bartlett Gutter Co Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Bartlett Gutter Co Inc offers free project estimates.
Yes, Bartlett Gutter Co Inc offers eco-friendly accreditations.
No, Bartlett Gutter Co Inc does not offer a senior discount.
No, Bartlett Gutter Co Inc does not offer emergency services.
No, Bartlett Gutter Co Inc does not offer warranties.
Bartlett Gutter Co Inc offers the following services: Seamless aluminum gutter fabrication, patio & carport covers, leaf guards & Leaf Off.