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Bridget's Housecleaning

House Cleaning

About us

2 employees. No subs. Cost is determined by the job. No travel charges. Extra charges for after hour service.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Dusting. Bathrooms. Mop floors. Baseboards. Carpet cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.766 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 66 reviews

Doug J.
09/2013
5.0
house cleaning
  + -1 more
Bridget did a tremendous job, communication was superb, and her professionalism was outstanding.
Description of Work: The provider cleaned a vacant home and emptied contents of a storage shed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Bridget's Housecleaning
Thank you for your comments on our service ..

Delinda R.
11/2012
5.0
house cleaning
  + -1 more
Bridget always arrives at the time agreed upon. Her team is very energetic and on task. I can always depend on her and look forward to a thorough detailed cleaning. Her years of experience are evident! I appreciate her listing on Angie's list!
Description of Work: Complete spring cleaning of our home and repeat cleanings since that time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DeWayne R.
10/2012
2.0
house cleaning
  + -1 more
I read the other reviews before writing mine and I'm surprised Bridget has received so many 'A's. It's possible she just didn't like me but I'm very disappointed in the job she did for us. We asked her to do a deep cleaning because our home had not had a detailed cleaning in a while and we have pets. I believe I paid $250.00 for that cleaning and she quoted $95.00 for each cleaning there after every 4 weeks. The initial cleaning looked good on the surface to me but it only took 2 to 3 hours. Once my wife came home and inspected she pointed out that the floors were very dirty. She said her bare feet would stick to the floor so I walked across the floor in my white socks. The floors were very dirty, so my wife called Bridget and was told the floors would be cleaned. Bridget did come back and clean the floors and I was happy but I didn't have a good feeling about Bridget. I won't go into a lot of detail but almost immediately Bridget started calling my wife with schedule changes knowing I was supposed to be her contact. I also noted that they didn't stay long enough to be able to do a good job and our house was becoming dirtier an dirtier. The last time they cleaned Bridget stated that she would call me when they could get back by. About 6 weeks later Bridget called my wife to schedule a cleaning and my wife told her I would have to call her back. I didn't bother calling her and will not. I could be wrong but I don't think we fit Bridget's profile for preferrer customers: 1) I'm disabled and always here when they clean and I have intimidating looks. 2) We have pets making it harder to clean. 3) We pointed out places they missed or cleaned poorly. I wish Bridget and her workers the best but we were not satisfied with their cleaning (or lack of).
Description of Work: We asked for an initial cleaning from top to bottom and thorough cleaning every 4 weeks there after.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$95

Response from Bridget's Housecleaning
Iam sorry that you are unhappy, but their is some people that you just cant please and their home can be clean as a pin and they will still fined something wrong. I get one every once in awhile that i just cant please and they are one of those customers. Yes i was to clean for them once a month and because i have so many customers its hard to put them on one day and keep them their , so was calling them on the day that i could work them in. All my customers are weekly or bi -weekly so their day is set. But monthley customer have to be worked in so i call them a few day before to see if that day will work. Also i only had his wifes number to call them thats why she got hte phone call. So if you read my reviews you will see we do good work but as i said theirs some customers you just can't make happy. Iam sorry it didnt work out.

Susan D.
08/2012
5.0
house cleaning
  + -1 more
She is great. She and the two girls are just great; they do everything I ask them to do. They do a good job.
Description of Work: Bridget's Housecleaning cleaned my whole house for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Bridget's Housecleaning
Member is a great customer she has a beautiful home , and we do everything to please our customer it is important to us that the customers are happy with our work. If someone is not happy i alway tell them to please call me so we can make it right .

Nicole H.
08/2012
2.0
house cleaning
  + -1 more
I called the number listed on Angie's list and got ahold of Bridgette right away. She called Chris to schedule the cleaning the next day. Chris showed up early the next morning and brought her owne supplies. I explained to her that I would like a thorough cleaning, like I would do myself. I have a new baby and am in the process of starting a new business, so I just needed some help. I have two large dogs and two cats. They generate alot of hair. I had told Bridgette the night before that I wanted baseboards done as well, Chris did not do this. She cleaned for 4 hours and charged me $150. My house is 2800 square feet. Absolutely rediculous. She would not vaccume the stairs and seemed put out that I did not have a second vaccum in the upstairs of my house. Her cleaning style can only be described as "hit and miss". She dusted and swept the house, but did not move furniture to vaccume under it or objects to dust under them. She mopped using some sort of spray bottle and a swiffer. That is NOT clean, especially with all my animals. THe door threshold were very dirty and she did not clean these either. I was VERY disappointed. I emailed Bridgette immediately, but aftery two weeks I still have not gotten a response. I definitely would not recommend this service. Really bad experience for me.
Description of Work: General housecleaning. I asked for baseboards to be done as well as dusting, sweeping and mopping. The lady was very chatty and was easily distracted. She would not vaccum the stairs or couches. She would not do baseboards or windows. She mopped using a spray bottle and swiffer. She was constantly asking for praise, even when the work was poor.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$150

Response from Bridget's Housecleaning
Ok i just got this report today and never received a email from the member about how pour the service was i didnt do this job myself i was covered up with work and this lady had worked for me in the past and done good work. so i sent her out to do the job because she need the work. I am sorry that she did a bad job . I would like to help her out and fix what she didnt do . Like she was asked to do.

Joel C.
07/2012
5.0
house cleaning
  + -1 more
They are excellent. They do a good job and the pricing is very good. She will let you set your schedule as you wish so if you don't need them to come every other week you don't have to.
Description of Work: They clean my house once every 3 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Laurel L.
06/2012
5.0
house cleaning
  + -1 more
Every job was done thoroughly and completely. You can tell Bridget takes great pride in her work.
Description of Work: bridget and her crew cleaned our "new" house a few days before we moved in. the house was empty when they cleaned so they did a deep clean in the kitchen, including wiping out all cupboards, appliances, trim. they also cleaned the other rooms thoroughly and swept, mopped and waxed the floors, which left the wood glowing beautifully. they worked extremely hard and were friendly and energetic. i would definitely hire her again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Diane H.
06/2012
5.0
house cleaning
  + -1 more
This is the first time I have used any housekeeping service, let me say I am impressed. My experience with Bridgette's housecleaning was fantastic. The ladies were FAST, professional, and really, really good. They did a wonderful job on my home and I will recommend them to anyone who needs house cleaning.
Description of Work: Bridgette's housecleaning did a very detailed clean in my home. They cleaned (2) full bathrooms (sparkled) guest room, master bedroom, living room, kitchen and dining room. Awesome job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Randy T.
05/2012
4.0
house cleaning
  + -1 more
It has been several years ago since I have used her and I only used her for about two months. I wasn't excited about her attitude. She did do good work. I don't think I'll use her again.
Description of Work: I used Bridget's Housecleaning for general housecleaning.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Marilyn B.
02/2012
5.0
house cleaning
  + -1 more
It went Great. Brittany went straight to work and performed every task to my specifications. I will certainly recommend this housecleaning service to everyone I know .
Description of Work: I had my interiors windows cleaned, refrigerators cleaned and cabinets cleaned and papered. Brittany is the lady who did the work. She arrived on time and had to stay longer than expected because the work she did was labor intensive. The cabinets she papered were on the bottom and she had to really stretch to reach to the back of those cabinets to cover with that Contact paper. Now if you have ever papered the inside of cabinets you realize how difficult that is. Plus she cleaned both of the refrigerators and did an excellent job. The windows were difficult to clean because they aren' t the new type that open up with easy access to the top and she had to stand on a stool to reach the top. I cannot commend her enough, she was perfect . I am planning on asking Bridget t Housecleaning to do the housecleaning for me in March and will add a report about that work then. Marilyn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa P.
01/2012
5.0
house cleaning
  + -1 more
They did a very good job on a short notice. I would definitely use them in the future and they were very punctual and professional.
Description of Work: I had them to clean my home for Christmas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew S.
01/2012
5.0
house cleaning
  + -1 more
She spends three hours cleaning for us. She doesn't clean into the cabinets, but she cleans upstairs and downstairs.
Description of Work: BRIDGET'S HOUSECLEANING cleans for us every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Bridget's Housecleaning
If you would like to have your cabinets cleaned you need to ask us about it and my team will be glad to take care of it for you. If we are told about things that you would like done ex we don't know. Thank you .

Jane P.
11/2011
5.0
house cleaning
  + -1 more
Bridget is so pleasant to work with, and I am benefitted weekly by the professionalism and fine work that she and her team do at our house.
Description of Work: Bridget and co. do a thorough job of doing what they say they will do, and they often "go the extra mile".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Scott L.
10/2011
5.0
house cleaning
  + -1 more
Nice crew, flexible appointments, reasonable price, sparkling bathrooms. Nice enough to let my doggies back inside after service.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Doug W.
10/2011
5.0
house cleaning
  + -1 more
We recently moved to a condo, and had used Bridgit's service in our old house. She and her staff are very thorough, always punctual and work very hard. They do an excellant job and their pricing is more than fair.
Description of Work: cleaning, dusting,vacuuming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Anne H.
10/2011
5.0
house cleaning
  + -1 more
I was very pleased with the great job that Bridget and her staff did cleaning my home. They arrived right on time, worked efficiently and did a great job cleaning the house. Our house was really dusty after the renovation but it was sparkling clean when they left. The price was very reasonable. I'm going to have them come to clean regularly for me. I highly recommend them.
Description of Work: Bridget and her staff deep cleaned my home following a major renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Bryan C.
10/2011
5.0
house cleaning
  + -1 more
Bridget was great to work with - flexible with my crazy schedule, quick to reply and did a great job with the house. Will use her again in the future.
Description of Work: Interior cleaning of rental property between tenants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karin H.
10/2011
5.0
house cleaning
  + -1 more
Bridget and her crew have been cleaning our home bi-monthly since Nov. 2010! We had to take a few months break due to some family illnesses and when we contacted her to come back, she did everything above and beyond the call of duty to get us back into her busy schedule. They clean our 2300 sq. foot house top to bottom. They have no problem if we ask for something a little extra needed or to pass on something for the week. They always do a little something special on every visit, which is a nice touch! They even disposed of a creepy centipede that showed up in our shower! If they miss something, you just have to tell them and they'll make it right. They work quickly and thoroughly. Bridget is big on communication, so you just need to tell her what you want or need. The crew is always cheery and upbeat. They even get along with our old snappy dog. This crew is the best around! They are professional and they care! We would also trust this team to clean in our home while we are away. That is huge! We can't say enough great things about this business and about Bridget!
Description of Work: Cleaning our 2300 sq. foot house from top to bottom. All the things you would expect in a bi-monthly house cleaning and MORE! Competitive and fair pricing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dorthy S.
09/2011
5.0
house cleaning
  + -1 more
They are extremely thorough. They are real dependable. They are very upfront and trustworthy. I even give them my key if I am not here and they come and clean anyway. I just always feel good about having them in the house. The house always smells great when they are done. It is always Bridget and she has had a couple of different ones that have come with her on occasions. But it is the same main person.
Description of Work: Bridget's Housecleaning people clean our house every two weeks. She was last here a week ago Tuesday. They dust, vacuum and clean the kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Heather H.
09/2011
5.0
house cleaning
  + -1 more
Bridget's Housecleaning has been cleaning my home for a while now. Bridget and her staff are delightful to work with. They do an excellent job. I would recommend Bridget's to anyone looking for a house cleaning service. They are real professionals.
Description of Work: Came in and did a deep clean the first time and has been cleaning the home every two weeks since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Harriet H.
08/2011
5.0
house cleaning
  + -1 more
She was very, very good. She gave me some tips on cleaning, which was very helpful. She was on time, came in, and just took over. She did a great job.
Description of Work: She did a general cleaning for my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Katrina D.
06/2011
5.0
house cleaning
  + -1 more
Bridget is responsible and reliable. I think her prices are decent, and I will continue to use this company.
Description of Work: They clean my home on a biweekly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
06/2011
5.0
house cleaning
  + -1 more
Since we live 27 miles from the rental house punctuality was important. We have a special needs son that had to come with us. Bridget and her assistant were right on time. This was a hard job and they were very efficient and exceeded our expectations. They were personable and a pleasure to meet. We highly recommend BRIDGET'S HOUSECLEANING!!!
Description of Work: We contacted Bridget to clean our 1300 sq. ft. rental house when our tenants of 8 years left. Needless to say it was in need of a thorough and deep cleaning. We requested she clean the kitchen cabinets inside and out. They were in really bad shape and very dirty. They were thoroughly cleaned and polished. As with a house this age, the hardwood floors needed help. She cleaned and polished them and the baseboards. Excellent attention was given to the whole house and the appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bridget's Housecleaning
I would like to thank my customer for the nice report and was glad to help them out and take of the cleaning of their home.

Terry M.
05/2011
2.0
house cleaning
  + -1 more
No call no schedule. I contacted the business via email on Angie's List and had to call the business for a response. Was promised a call back which never occurred. My business was obviously not a priority to them, since they never followed through to provide an estimat
Description of Work: e.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Bridget's Housecleaning
Per this customer i did call him back and at the time couldn't get to him so i ref to someone else. Sorry i could not do him at that time. Also was contacted by the the other cleaning service and he told her he was going to do it his self.

Carol J.
05/2011
2.0
house cleaning
  + -1 more
On May 6, 2011, while I was out of town, Bridget arrived at my house to clean. Unfortunately my children had not picked up the house as I asked them to do. Bridget ended up not cleaning that day and wrote me a note saying that my house was just too messy and she was no longer going to clean for me. Upon arriving home in the evening on May 6, I contacted Bridget to get more information. She shared with me that my house was messier than most of her other houses and that it had been an ongoing issue. I asked her why she had never mentioned this to me before, and she said that she's too nice and didn't want to upset me. I said that I thought it was very unprofessional of her to up and quit without any notice and that if there had been an ongoing issue with how I straightened the house before she came to clean she should have talked to me about it and not just quit without notice. I'm very disappointed with Bridget. Having used her for nearly a year, I would have expected a conversation about any issues she had with how I straightened and the opportunity to remedy the problem rather than having her quit without notice. As a result of how poorly she handled this situation, I cannot recommend her to anyone as she might just decide at a moments notice to quit and leave someone else in the lurch. One final note about this situation, at the end of our phone conversation, Bridget told me to have a happy mother's day, which I thought was a slap in my face as I was now going to have to spend a good portion of mother's day weekend cleaning my house.
Description of Work: Bridget cleaned my house for nearly a year. She and her crew did an okay job cleaning. However, if I didn't leave a note asking that they deep clean the bathroom tubs, the tubs would still have a scum ring around the tub and the tub floor would still be dirty. For the price she charged me, I was willing to tolerate adequacy in quality of cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$75

Response from Bridget's Housecleaning
To the readers of this report i have been cleaning for this lady for over a year. When she first became a customer, i went to her home and spoke to her , she had just moved in and the house was a mess but she said when i came back to clean it would be in order. So from the first time i started cleaning for her i always had to pickup before i could start cleaning and on top of that she has seven cats and three dogs that she makes the dogs wear drapers and keeps them in a cage when she's not there. I am a animal lover myself and that is real bad in my eyes to make them dogs wear the drapers. But the day i walked off the job is when i walked in to the home and the smell was unbearable. The dogs was out that day when i arrived. There was dog poop and pee, cat poop every where in the house and there was dirt dogs draper in the floor.I was told that her ex husband and her two boys was to come in and take care of the animals. Apparently the SMELL was to bad for them to. I'm sorry but that was not part of our agreement. And this was not the first time i have walked into her home and it SMELLED like this. No one should have to live in these conditions she has to boys at home. If i was a evil person she should be turned up to human services but its not my place to do that so this is why i stopped cleaning for her and yes i should have handled it different but i didn't. I should have been more professional so that was my fault. But if you read my reports you will see that my work is good and i have good reports. This one customer in a bunch you just can't please no matter how you try. Again thanks for everyone's support and pleased customers that i have taken care of Bridget.
    • 1(current)
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Contact information

1070 Rural Hill Rd, Antioch, TN 37013


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Bridget's Housecleaning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bridget's Housecleaning accepts the following forms of payment: Check
Yes, Bridget's Housecleaning offers free project estimates.
No, Bridget's Housecleaning does not offer eco-friendly accreditations.
No, Bridget's Housecleaning does not offer a senior discount.
Yes, Bridget's Housecleaning offers emergency services.
Yes, Bridget's Housecleaning offers warranties.
Bridget's Housecleaning offers the following services: Housecleaning. Dusting. Bathrooms. Mop floors. Baseboards. Carpet cleaning.

Contact information

1070 Rural Hill Rd, Antioch, TN 37013


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed