Inspiration Cleaning & Interior Design

Inspiration Cleaning does a fantastic job! We were looking for a cleaning company who would be dependable and do a good job consistently while also charging a reasonable fee. Inspiration Cleaning meets and exceeds all our expectations. They are so thorough with their cleaning, I completely trust them and the price they charge is more than reasonable especially for the quality of service we receive every time. I highly suggest them you won't regret it.

Great. Purchased 4 hours of whole house cleaning. Two people thoroughly completed the job in 2 hours.

Wonderful. They did a fantastic job. Sorry for the delay in reviewing.

2 lovely industrious women arrived early and got the job done lickity split leaving everything clean and shiny! The full bathroom was a tough job too but they handled it no problem. I'll definitely use them again!

The ladies arrived on time and began cleaning right away. They did a great job. I still have one more cleaning service - I bought 2 ! I'm saving one for closer to the holidays!!! I recommend these ladies! Thanks.

The house always looks and smells amazing after they have worked their magic. I was so fortunate that Brittany could work me in on that day as my schedule is always changing and she is in demand. It helps so much to have her clean my home and I love hiring a fellow freelancer/self employed lady who's working hard to build her business. She's the only person I would consider calling when my house needs a little love.

I was totally HAPPY with the booking and results! Brittany and her assistant came in, were on time, friendly and did a fabulous job cleaning my house. A+++++

Inspiration Cleaning is a terrific service. Brittany and Joyce have been cleaning our house since Spring 2012, and they've consistently done a terrific job. They thoroughly clean our 4000 square foot house, change our sheets, and even organize our closets. They provide what I consider extra services such as cleaning out our microwave, organizing our closets, and organizing my son's Legos in our playroom. Brittany rarely has to change our date or time for cleaning but always texts me if she does. She also cleans for my dad, my brother, and my cousin, and all of them are equally pleased. I highly recommend Inspiration Cleaning!

To reiterate, they are pretty awesome.

Brittney and Joyce have been our choice of housekeepers for over 3 years now. They are extremely thorough and organized and obviously take great pride in the quality of their work. They have been the only housekeepers that have kept for more than a few months as my wife is very particular in this regard. They are pleasant and trustworthy and they will be our housekeepers for as long as they choose to stay.

Brittany, Joyce and sometimes Joyce's sister, Brenda, make a wonderful cleaning team. Every two weeks, they come to my house with all of the necessary cleaning supplies and work to make it spotless. I have never had an item broken, misplaced or lost with them which is a great experience given that I have had an Angie's List recommended cleaning company steal from us. I tried other Angie List cleaning companies and, based on those experiences, I can recommend Brittany and her workers. They dust, wipe, clean, mop, straighten (and yes, they rearrange my bath toiletries to make them look nicer on the bathroom counter - no big deal) efficiently and professionally. After cleaning, they always leave with a smile and if I see anything that I want to change, (different cleaner in my shower area), they do not fume or fuss which was another cleaning company did. They are honest, come with a smile and I am blessed to have them working in my home because, unlike Brittany who loves to clean, I hate it.

Girls did a good job but not great it was supposed to be 9 hours total; which is 4 1/2 hours for 2 girls on the job. They really only spent about 3 3/4 hours so I thought I was not getting my money's worth but my wife was quite satisfied so I guess I'm good with it.

The crew was late arriving and didn't seem like a professional team. They were surprised by and scared by the sight of my cats hiding under the bed, even though I let the vendor know about them at the time of scheduling. Most objects were not put back where they were before, and they neglected to dust lamps and clean the shower in one of the bathrooms. A bowl from my drying rack next to the sink was broken during cleaning, but they did leave money to replace it. At the completion of service, I asked whether it was customary to tip on top of service since it was not an agency. The owner told me how bad Angie's List deals were for her and how, even though the deal was $149, she was losing money on each home she cleaned. So then I felt guilted into tipping an extra $50 so she would break even. After going through the house afterward, I definitely shouldn't have done that.

The cleaning itself was fine and they were nice people. The real issue I have is they missed the first appointment and didn't call me to let me know. Then it took two more weeks to get the next one scheduled. I would have been more inclined to use them had they managed communication and kept commitments better.

The service was ok but not great. I was not impressed with the quality.

Everything turned out fine. They showed up on time for the appointment. They did a good job.

Very nice and personable. Did great work. Good attention to detail

There is a thread in the messages on Angie's List and between Customer Service and myself, but here's the latest email from this morning, which was the straw that broke this camel's back! Dear Angie's List and Inspiration Cleaning, At 9:35 this morning I sent an email to bentonmason84@gmail.com to confirm our housecleaning appointment this afternoon. At 9:53 am I received a voice mail (the caller did not wait for me to answer the phone but went to voice mail instead). This is the transcription from my Comcast text/voice mail (obviously, they interpreted things oddly, but you get the drift): Voice mail from (615) 596-4732 (615) 596-4732 (615) 596-4732 (615) 596-4732 "Hi Ms. Sarah this is Britney from aunt(?) Clay man. Hey I hey I'm gonna have to reschedule any you-today-give- i'll(?) call you if-you-had-any(?) issues gimme a call. So I'm trying to get it held(?) for that near shop unity(?) and running for tomorrow. I can't have you down first thing in the morning and I hate to reschedule because we've been having scheduling issues. If you can please call me back at 6155964732. Once again 6155964732. Thank you." I called 615-496-4732 615-496-4732 615-496-4732 615-496-4732 right back but no answer so I left a voice mail and asked Britney to return my call. As of this writing, she has not done so. Since I have re-arranged my work schedule, straightened my house, and taken my dog to daycare (which costs money) so she would be out of the way for the cleaner TODAY, and only found out AFTER I HAD SENT AN EMAIL THAT INSPIRATION CLEANING IS CANCELLING, I consider this Big Deal a bad deal. No, I certainly do not want to re-schedule with Inspiration. And I would like a refund of my $149 from Angie's List. The first time I had trouble with contacting Inspiration was "Outside the 30 Day Refund Window" only because I bought it on June 20 but couldn't schedule anything until July 23--then things fell apart. They looked like they were getting put back together, but today's events take the cake. I wonder whether anyone would have called me to let me know they weren't coming if I hadn't sent the email. Oh well, I'll never know. Please advise that this will be taken care of. Thank you. Sue Havlish 1400 Neely's Bend Road Madison, TN 37115 Home 615-612-4117 615-612-4117 615-612-4117 615-612-4117 Call Send SMS Add to Skype You'll need Skype CreditFree via Skype

The provider did exactly as asked. It was great!

HORRIBLE EXPERIENCE! This vendor gives the biggest run-around when trying to schedule an appointment, including NOT returning phone calls and NEVER answers her phone. BIG WASTE OF A CUSTOMERS TIME AND MONEY!!!

We gave this as a gift to our son and daughter in law. They were very flexible and punctual and did a great job. It was a very appreciated gift.

They did a good job and the price was pretty fair. They sent 2 people out to do the job and they were done in about 3 hours. I liked the cleaners and they listened to what I needed and they were very polite.

Was told that they provide service on the weekends, but when we attempted to schedule with them they refused to give us anything but weekday options, despite repeatedly telling them that we were not available on any weekday. After a lot of back and forth, we just decided to give up.

Britney and her team did an excellent job of cleaning my house. They worked very quickly and got the entire house done in the four hours. I would recommend them to anyone. Britney had a smile on her face the whole time and was very sweet to talk to .

They did an amazing job. They were easy to schedule, very professional, and they were extremely thorough. They were very sweet and I would trust them to stay in my house if I had to go and run an errand. I will definitely be using them again!!!