Clean Cut Fence Company

Clean Cut did a great job building our fence. We only had half of our backyard fenced in at this time and will use them again when we finish it up. They finished the fence in about 2 days and worked well past sundown to get the fence built. We also had them install 3 gates on this fence. Their price was much better than a lot of the competition which really surprised me overall. My lone complaint is that they were not real clear on the rock clause policy, if they have to use the machine it is a flat fee for the first 10 holes with a max fee of x dollars. Well What was explained to me was each hole was x dollars up to a max of x dollars. But like I said I was highly satisfied with them and I do plan on using them again.

We have storage property and we have a couple of times that our fence has been cut. They were just excellent. He goes above and beyond and he said he's going to fix that for me. He's very thorough and the person and the office are always extremely thoughtful to talk to. The gentleman that worked is very attentive and he's more than reasonable.

They were good and their price was the lowest quote I got. They went over everything with me in terms of the quality of the fence and how it would all work out. They were very thorough and cleaned up their mess after the work.

I called Clean Cut Fence to do repairs on broken panels of my picket fence as well as replace two gates. These have rotted off due to age/weather and I needed to secure them as part of a dog run. Caleb came in to do an estimate, and he provided me a written estimate over the email. I accepted the estimate. He told me to sign the estimate and email it back and there was no need for partial payment. We both agreed on a date (4/17/2013). It was raining on the morning of the agreed date, so I called him and he said he will likely be able to do the job (because it was very small) late in the day since it was expected to clear up. He said that he would call if they could not make it that day, and that they will most likely do it the next day. His crew did not arrive, perhaps because they were delayed by the morning rain. This was perfectly fine with me, but I received no call. The next day (4/18/2013), I contacted Caleb again and he said that they were indeed a bit delayed from the previous day's rain and that they would come to do it anyway towards the end of the day. They did not come. I did not get a phone call. So, I contacted Caleb again and he said he would come the next day (4/19/2013) DEFINITELY to complete the work. No one came. Not a phone call. By then I got the hint - they did not want the small fencing job I have for them for which they were asking $950.00 for. I decided that I was not going to deal with Clean Cut Fence and Caleb anymore because of the lack of professionalism. There were no courtesy calls about not being able to come. They could not keep their word, and they did not honor a signed contract. I know the job to be done was small, and if they couldn't do it...I would have been satisfied with an answer that they can't do small jobs because they are swamped with other larger jobs. Until now...there has been no call from Caleb and no apologies for not being able to honor the signed contract. Why would a company offer an estimate, have that estimate accepted by the customer with a signature, and not honor it? So, for those who read this review...beware of this company. They don't honor some of their contracts. I now know which fencing company not to recommend to my colleagues and friends. I now know which company not to use for another fencing project I have.

I am happy with the product - they built a solid, good looking fence. My only complaint is that I asked that the old footings from the existing fence posts be removed out of the ground. They removed less than half of them. The team that did the work were contractual. Although they spoke limited english, my expectations were clear yet they went ahead, building the new fence over the old footings after sawing the old posts at ground level.

Our fence had been cut and had other damage from a car going through the fence some time earlier. Caleb repaired both problems, and I have used him two other times since our initial contact. He is always prompt, and cleans up any mess he might have made, as well as destroyed materials. I would highly recommend him to anyone with chain link fencing.

They were very fast and did a very good job!!!! I am very pleased with the work they did. The estimate they gave me was right on target. I would use them again!!! : ) They came on a Wednesday and dug and set the posts. Then they had to let them set up for a couple of days, Came back on Saturday and finished it all.

I had some trouble finding a fencing dealer in the Lebanon. In one area, a car had run through the fence, in another someone had used wire cutters and cut an area. I spoke with Caleb, he went within the day to survey the damage and call me with an estimate. After I called him and agreed to the price, again, within two or three days the repair was done. The fence looks great. I highly recommend this company.

The company sub-contracts the work to two individuals who do the work in our area. Fence installation occurred before the promised date, and was done quickly and well. The crew thoroughly cleaned up when finished. Although the fence site was about 75 yards from the driveway, they did not drive and park on the lawn as some of our contractors have.