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SUNSHINE SEPTIC INC

Septic Systems, Plumbing, Sewer Cleaning,

About us

We pump septic tanks .

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING & SEWER REPAIR, SEPTIC TANKS & SYSTEMS CLEANING, SEPTIC TANKS & SYSTEMS REPAIRING, SEWER & DRAIN SERVICES

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.033 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 33 reviews

susie M.
05/2017
5.0
septic tank
  + -1 more
it went excellence work was done very well they came when they told me they would thank very much
Description of Work: septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

kurt H.
02/2017
5.0
septic tank
  + -1 more
I only had a general idea where the septic tank was from the previous owner so it took a bit of detective work to finally find the tank. The original installation was unique and required a good deal of digging to get to it. Great service to find this tank. On time as scheduled. Thanks!
Description of Work: Septic Tank Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian T.
01/2017
5.0
septic tank
  + -1 more
Wonderful!!
Description of Work: Septic tank pumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Megan T.
12/2015
5.0
plumbing, septic tank
  + 0 more
Very good service, helpful and friendly when setting up appointments and returning phone calls. Would recommend them and use them again!
Description of Work: Septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

James C. H.
11/2015
5.0
septic tank
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

James C. H.
11/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Megan T.
11/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rita R.
01/2015
5.0
septic tank
  + -1 more
They arrived as scheduled on 04-01-2014; pumped the septic tank. We misplaced our receipt and needed a copy of it. They very courteously and promptly called to get our email address and sent it to us. Would definitely use again.
Description of Work: Inspected and pumped our septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dennis L.
05/2014
5.0
septic tank
  + -1 more
Absolutely outstanding service. Sandy is very knowledgeable, punctual, got right to work, and taught me about how the system works and is optimized. All of that, and $105 less than the competition! She's also offered a "riser" system at my request at half the price of even online services. This will preclude the expense and need to dig down 30" in future maintenance. Altogether, a great experience--bravo!!
Description of Work: Performed septic tank service--pumped tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Deby C.
01/2014
5.0
septic tank
  + -1 more
Arrived as promised and work was complete within an hour. I will use them again and would not hesitate to recommend them to anyone in need of this service.
Description of Work: Unplugged outlet to septic tank and pumped tank. Made recommendations for maintenance of septic tank going forward to make it operate more efficiently. I will definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Larry and Karen G.
05/2013
5.0
septic tank
  + -1 more
Absolutely perfect. Jenny and Sandy are no-nonsense, honest businesswomen who know exactly what they are doing. Called Jenny, left message, and she got back to me within the hour. Asked for base price and she very clearly explained pumping and digging prices, which were on the low end of other providers. Sandy arrived as scheduled, performed service efficiently, and gave me tips on future maintenance and pumping schedule. I have finally found the septic service I want!
Description of Work: Dug down 2 feet to septic, pumped tank, advised on maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet K.
03/2013
5.0
septic tank
  + -1 more
(Service date is approximate.) We had done research previous and had decided to use Sunshine Septic when the need arose. When we did call to have the septic tank cleaned out they were very polite and arranged to come out at a convenient time. The work was done thoroughly and professionally and there were no surprises. Given great tips on maintaining the system and a time line that made it evident that they are on the side of the customer and not just out to make a buck. Have recommended to several friends and will definitely use them again if needed.
Description of Work: Pumped out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth C.
03/2013
5.0
septic tank
  + -1 more
Went very well. I called one evening about 7. She was there the next day at noon, did exactly what she said she would, and even taught me a bit about septic systems. I would definitely use them again.
Description of Work: She located the septic tank opening, dug the hole to uncover it, opened it, and cleaned out the tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

scott J.
11/2012
5.0
septic tank
  + -1 more
Sandy arrived exactly on time. She was polite, friendly and knowledgeable but most of all professional. I was quickly glad that I had come to Angie's for advice because I knew I'd come to the right people. I wish that I had made sure to have a "property plan" available but Sandy used skill, experience and determination to sort out my property and my needs. I had to attend a meeting during the service period but it was no problem. I was in good hands. I had communicated with Jenny by phone and she was helpful and sharing with her knowledge and acumen. I was pleased in every regard and I would recommend Sunshine Septic Inc. immediately.
Description of Work: Find, locate and orient the septic tank. This is a big job without any maps or house plans. Dig into the tank at the correct position and not make a mess of the yard. All the while being efficient in making access to the tank lid. Identify other septic components and not damage them. Complete the pumping process. Close up the tank area and make it look good enough to grow over again. Access the yard with as little injury as possible with a 5 ton truck plus access lines and hoses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

George M.
10/2012
5.0
septic tank
  + -1 more
Sandy did an OUTSTANDING job pumping out our rather stubborn septic tank. I asked her many questions which she answered in a most knowledgeable and professional manner. I deeply appreciate her thoroughness and neatness in her work. I highly recommend Sunshine Septic and plan to use them again.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ELIZABETH C.
06/2012
5.0
septic tank
  + -1 more
We have a submersible pump with a tank alert should it fail to pump, after noticing that the tank alert light was not on we look ed and found the pump was not working. We remembered contacting this company before to have our septic tank pumped and were so pleased with their service that we contacted them again. Just like the last time we've found there service to be top notched. They are punctual, informative and professional. I will call them again should I need assistance in the future.
Description of Work: Submersible pump was not working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$529

Gloria B.
06/2012
5.0
septic tank
  + -1 more
I have had issues with my septic tank for approximately 18 months. I have had another service provider come out twice before, but yesterday I called Sunshine Septic. Jenny and Sandy arrived promptly when promised. They were professional and friendly. After they pumped the tank, they found a problem that had not been identified before - a crushed clay pipe between the tank and the field lines. Jenny recommended another provider who can fix that problem, and she reassured me that she has worked with him before and feels confident about recommending him to her customers. While Jenny and Sandy were here, I learned that they live in the same community I live in. I am glad they are nearby! I have a second septic tank that will require pumping in another year or so, and I will definitely call Sunshine Septic first. I honestly think they know what they are doing, and I think the price was fair - actually less than the first company charged.
Description of Work: Uncovered the tank lid; pumped the tank; found a crushed clay pipe between the tank and the field lines; before leaving, called another service provider to ask about his availability to replace the crushed pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Janet M.
06/2012
5.0
septic tank
  + -1 more
We were very impressed with her knowledge and professionalism.
Description of Work: We had a septic system failure and found Sunshine Septic Inc. on Angie's List. We called in the morning and was told someone would try to come out around 3 p.m.. Sandy arrived early and after digging around the septic tank she said that the system had deteriorated. Whoever installed the system 20 years ago had used low grade pipe material to connect the tank to the drain field and it had crumbled to nothing. She called another contractor who came out the next day to reconnect the tank with the drain field. Sandy pumped out the tank and gave us good advice about using a box of yeast and a root killer treatment every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Leona S.
02/2012
5.0
septic tank
  + -1 more
We got a surprise when going to the basement - had an obvious septic tank backup but didn't know the cause. My husband ran a snake down and didn't find anything though neither of us had ever lived in a house on a septic tank so was ignorant about what to look for. We came to Angie's List and came down to 2 companies. Called Sunshine Septic yesterday - Sunday - and they were at the house Monday, very much appreciated. Sandy was going to be late so she called and did arrive at the adjusted time. She also told us about the proper, cheaper way to keep the tank healthy. We also discussed how often the tank should be pumped in our situation. When we moved in we were told we'd never have to pump it, just keep the chemicals going and we're good. Obviously not the case, one lives and learns. Now we'll have it pumped again in 5 years
Description of Work: Sandy arrived and found the buried septic tank and was immediately very close to the lid. She took the lid off and showed us the blockage which she cleared out, then pumped out the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

William R.
02/2012
5.0
septic tank
  + -1 more
Called Sunshine for a routine septic pumping. I expected to make an appointment for the following week since it was a Friday. To my surprise I was informed someone would be out within about 30 mins. I wasn't able to stay so I left payment with the person who was sent out and left for the day. I returned and the septic had been pumped and ground covered back up. The following day on Saturday the same technician came back out to let me know I should start treating my tank with root kill because of the abundance of roots she spotted when when she was cleaning out the tank. This was a great experience for me and I will be sure to use Sunshine again!
Description of Work: A general cleaning of the septic tank was requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Darcie F.
12/2011
5.0
septic tank
  + -1 more
The lady that did the inspection for us was very imformative on care and maintenance of septic systems. We have never had one before and had no knowledge of how they work or how to maintain. She took time and explained in detail what she was looking for and what chemicals to use and how to even save money monthly on treatments. She also added commercial strenght chemicals since the house we are buying was empty for two years so it would be move in ready. The system did not need to be emptied so that was great that they didn't try to sell us that when we didn't need it. Not knowing about septic systems it would of been easy for them to try and get us to get that service and pay for it but they were honest and only charged us for what we really needed.
Description of Work: We had a general inspection, access point installed and chemicals added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Douglas W.
08/2011
5.0
septic tank, sewer cleaning
  + 0 more
They happened to be in the area the morning I called and were here within an hour. Quick and efficient and personable.
Description of Work: Septic tank Pump out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Bruce W.
07/2011
5.0
septic tank
  + -1 more
Professional, communicated well. They found no problem with our system, their was a rain water flow issue not the septic system. Even gave us hints to keep our system working well. I'd use them again if I needed help!
Description of Work: Inspect and repair (if needed) our septic system as we had a wet side yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

ANGELA B.
11/2008
5.0
septic tank
  + -1 more
I have never lived where there was a septic tank so new nothing about them. Jenny Moore came out and checked it out, put a new cover on it so it was easy to find. She also explained how it works & how to care for it and products to put in it. She was very helpful to me.
Description of Work: I moved into a new house that had a septic tank. This woman, Jenny Moore, came out and inspected the septic tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
5.0
septic tank
  + -1 more
A woman owns this company and she is very good. She delivers some special stuff for my drains and it is a fairly new company. I ve recommended her numerous times. She is friendly and polite and has very good workers.
Description of Work: We had the main tank of our septic tank pumped and cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

304 ELM ST, Alcoa, TN 37701


Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Sewer Cleaning,
Drain Cleaning

FAQ

SUNSHINE SEPTIC INC is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 6:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

SUNSHINE SEPTIC INC accepts the following forms of payment: Check
Yes, SUNSHINE SEPTIC INC offers free project estimates.
No, SUNSHINE SEPTIC INC does not offer eco-friendly accreditations.
No, SUNSHINE SEPTIC INC does not offer a senior discount.
Yes, SUNSHINE SEPTIC INC offers emergency services.
No, SUNSHINE SEPTIC INC does not offer warranties.
SUNSHINE SEPTIC INC offers the following services: PLUMBING & SEWER REPAIR, SEPTIC TANKS & SYSTEMS CLEANING, SEPTIC TANKS & SYSTEMS REPAIRING, SEWER & DRAIN SERVICES
Ask for details.

Contact information

304 ELM ST, Alcoa, TN 37701


Service hours

Sunday:
7:00 AM - 6:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM