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Geek in a Flash

Computer Repair

About us

We are a locally owned and operated company.

Business highlights

19 years of trusted experience

Services we offer

Geek in a Flash is now being managed by TechNav. Please contact them directly by calling our phone number.

Photos of past projects

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Steven S.
11/2016
5.0
computer repair
  + -1 more
Quite well.
Description of Work: Computer software updates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

William M.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Added memory to a recently purchased Lenovo that lacked enough memory to do basic use. Transferred files from old computer to new computer. Checked for viruses. Checked out wireless system configuration. |When Brad left our computers and wireless system was working as they should. |I will use Geek In A Flash the next time that I need assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Marilyn L.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Brad was great! He arrived on time and quickly went to work on my laptop. It was only a matter of minutes until he had identified the problem. He informed me up front of his cost and was extremely considerate of my time. I could not have asked for or gotten better service anywhere! The next time I have a computer problem I will absolutely be calling Geek in a Flash!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Robert K.
01/2015
5.0
computer repair
  + -1 more
I was very pleased with the professionalism and competence that Brad showed. When I called he was able to show up within a few hours and with all items need to fix the problems. I am very happy with his service.
Description of Work: Transfer files from old computer, setup additional monitor, and fix issues with windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom or Judy M.
07/2014
5.0
computer repair
  + -1 more
This is SECOND system bought from and installed by the GEEK.... Complete satisfaction as usual. Brad has been to our home on several occasions to solve maintenance problems....Complete satisfaction. GEEK sells LENOVO systems now I had bought an ACER from him before. Price of the LENOVO included CPU and 2 hours installation service. I bought my own monitor, camera, speakers and printer. Brad has a new guy on board who installed this system - he is a real GEM !! Friendly, capable, helpful;unpacked and hooked all the components together in good order !... nothing more I could ask for. My wife is main user...she is HAPPY !! WE are happy !! If you want it done right...in good order... with friendly capable people - our experience says -CALL THE GEEK !!
Description of Work: Installed new computer system. Hooked up new system to printer, monitor, camera, speakers and connected to network. Complete, correct installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Michael M.
01/2014
5.0
computer repair
  + -1 more
My computer quit on me. Their techncian came in, diagnosed the problem, made a few adjustments and got me back up in short order.
Description of Work: Serviced computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Steven K.
12/2013
5.0
computer repair
  + -1 more
I could not be happier with the experience that I had with Brad. When I first called, he was booked until the following Monday. Due to the fact that my wife has a small business that is dependent on our home computer, I requested him to call me if he had a cancellation. Within an hour of setting my Monday appointment, Brad called and said he could come to our house within the hour. Whether it was my good fortune or not, I really appreciated that Brad was cognizant of our situation. Once he was here, he immediately explained his pricing structure. It was based upon an hourly charge and then an incremental charge after the first full hour. I believe that his pricing was fair and reasonable. During the entire time that he was at the house, Brad was very conscious of the time in regards to his fees. I really appreciated that he was concerned about me and not his charges. He was quickly able to resolve my computer problems, and get me back up and running. The other thing that I really liked was that during the time that he was repairing my computer, he shared his knowledge and opinions about the best malware, anti-virus software, and back-up systems. Since he deals with computers every day, I respected his opinion on those matters. I would certainly recommend Brad's Geek in a Flash to anyone needing a new computer system or computer repairs.
Description of Work: I had attempted to add a new printer to our home computer. After the install, my computer would not load Windows. He came to our house and repaired the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Rob G.
12/2013
5.0
computer repair
  + -1 more
Brad is great to work with. He is very honest and capable. I have used him for both home and business. I have used his service about 10 times over the last 5 years. He has just worked on our PCs and laptops, no Macs have been worked on with us. He does both come out and remote access. I see no room for improvements and I am just happy with his service.
Description of Work: He has assisted with computer problems, trouble shooting, installation of new computers and software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda J.
12/2013
5.0
computer repair
  + -1 more
They are excellent and we have used them for years. Their prices are extremely reasonable. Brad the owner does a great job and I would recommend him to anybody. The scheduling is very good and overall, excellent service and responsiveness.
Description of Work: They do the maintenance on our computer. They brand of computer we have is an Acer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eva K.
12/2013
5.0
computer repair
  + -1 more
The service was very good. They were very prompt and I have used them a lot. He has always been able to fix any issues we have, and is very helpful. The scheduling is pretty good and he will always come within the same day or the next day. We have been using them for about 3-4 years.
Description of Work: He resolved an issue I was having with my email system. He also updates my system and cleans up my computer. We have a Dell brand computer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Winston H.
12/2013
5.0
computer repair
  + -1 more
It turned out excellent. We haven't had any problems since he installed the programs. Brad was fine, courteous, on time, and we had no problems. The scheduling was really quick. He came out the same day I called him. The quality of his work is outstanding.
Description of Work: Our computer was really slow and he installed new programs to speed the computer up. He cleaned the computer up, and he also installed some program to prevent involuntary downloads. We have a laptop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
12/2013
5.0
computer repair
  + -1 more
I would recommend them. They are efficient, know what they are doing, and get the job done. I am pleased with them and if I need any computer work I call them right away. Also you can get a an appointment pretty quickly. They are very good and I have a lot of confidence in them and their prices are fair.
Description of Work: They have serviced my computer a number of times for the past 3-4 years. He replaced the device that connects my computer to wireless, and I also bought a laptop from them. They transfer all your data and will set it up for you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom or Judy M.
02/2013
5.0
computer repair
  + -1 more
It went well.... as usual Brad showed up on time and did his usual professional good work. He has worked on both of our two computers over the last several years. He and his wife work together.... a local home-owned and operated business. Seems a bit pricey, but I can depend on him... he's never disappointed us. He's our computer pro..... I'll call him again.
Description of Work: Came out and cleaned my wife's laptop. Took it apart, and blew the dust out of the insides. Removed all the unwanted waste data, etc., from the computer and spruced up the performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Tom or Judy M.
04/2012
5.0
computer repair
  + -1 more
Found Geek In A Flash in the Yellow Pages and was glad to see it was a local, Maryville, business. His wife answers the phone and makes the appointments in a most pleasant manner. He always calls to confirm the appointment before he arrives on-site. I'll definitely use Geek In A Flash to help with my computer needs/problems in the future.
Description of Work: On this date, Brad replaced my old computer with a new one. He installed it and completely transferred data from my old machine and set up connections and drivers needed to the internet, my peripheral devices and my wifi home network. A complete installation ready to go... it works Great ! This was the culmination of several repairs Brad had done for me. He repaired both our computers on several occasions over several months prior to this replacement. I am most pleased with the work done. He is very professional, pleasant, punctual, and really knows all about home computer software, hardware, networks, etc.... and how to fix them. On each visit, his charge was $80 per hour beginning when he arrived on-site. This hourly fee is at the top of my budget range for this type of technical services. . I would not hesitate to call Geek in a Flash in the future for all my computer problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ANGELA B.
03/2012
5.0
computer repair
  + -1 more
He was very good. We have used him a couple of times. He charges $75 an hour.
Description of Work: We hired Geek in a Flash for computer repair around a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    PO Box 447, Alcoa, TN 37701

    http://www.geekinaflash.com

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Geek in a Flash is currently rated 5 overall out of 5.
    No, Geek in a Flash does not offer free project estimates.
    No, Geek in a Flash does not offer eco-friendly accreditations.
    No, Geek in a Flash does not offer a senior discount.
    No, Geek in a Flash does not offer emergency services.
    No, Geek in a Flash does not offer warranties.
    Geek in a Flash offers the following services: Geek in a Flash is now being managed by TechNav. Please contact them directly by calling our phone number.

    Contact information

    PO Box 447, Alcoa, TN 37701

    http://www.geekinaflash.com