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BORDENS APPLIANCE PARTS & SVC

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

WE ARE A FAMILY OWNED AND OPERATED APPLIANCE PARTS AND SERVICE STORE SERVING THE MARYVILLE, ALCOA AND BLOUNT CO. AREA FOR OVER 40 YEARS

Business highlights

52 years of trusted experience

Services we offer

APPLIANCE REPAIR Most major brands GE, WHIRLPOOL, KENMORE,MAYTAG, FRIGIDAIRE JUST TO NAME A FEW WASHERS, DRYERS, DISHWASHERS, REFRIGERATORS, FREEZERS, & COOKING APPLIANCES IN HOME OR IN SHOP,(BUILT-IN MICROWAVE OVENS in shop only), LAMPS & ELECTRIC HEATERS IN shop only

Services we don't offer

GAS PRODUCTS.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Brian L.
12/2016
5.0
appliance repair
  + -1 more
Borden's responded very quickly and professionally--arrived well within the designated window within approx 24 hours; service call plus a total of approx 20 minutes of repair work resulted in immediate diagnosis and a very reasonable $92.00 bill (I didn't think anyone made a house call for less than $100 for them to simply enter your house, much less make any repairs). I definitely recommend Borden's for large appliance repair, either for us again or for a friend.
Description of Work: Fixed loose pulley on high efficiency washer machine (Maytag)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Connie S.
07/2016
5.0
appliance repair
  + -1 more
They gave me some tips on how to fix the fridge and I was really happy. They didn't even have to come out and usually people will just charge a diagnosis fee.
Description of Work: I haven't had the chance to use them yet but they are so nice and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

krystal E.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My start button on washer did not work. What could have cost over 300.00 only cost about a tenth of that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Al B.
03/2014
5.0
appliance repair
  + -1 more
The defroster in the freezer had gone out causing a freeze up cutting off air flow to refrigerator Problem diagnosed immediately and defroster replaced quickly which ,after defrosting and clean up, returned the unit to working properly Charge was very reasonable and over all experience was pleasant
Description of Work: Call answered promptly. Borden's told me exactly the time frame to expect serviceman Gordon came in analyzed the problem and proceeded to repair 13 y.o. GE side by side much to my surprise and satisfaction Working better than it has in years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David P.
07/2012
5.0
appliance repair
  + -1 more
Original appointment time was changed with plenty of notice and wasn't significant (30 min.). Repair time less than 1 hour. Great not be frig shopping!
Description of Work: Frig wasn't keeping items cold enough but freezer was working fine. Tried everything myself that Bordens recommended over the phone but still no joy. Repairman quickly found the problem with the frig/freezer (bad defrost thermostat) and repaired it in same visit. Freezer coilers were a block of ice and blocking cold air flow to frig. After defrosting the freezer manually, therepair is holding up to the summer and the frig is fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Frederick O.
01/2012
5.0
appliance repair
  + -1 more
Since I cannot cut and paste some of the above statement, therefore I suggest read the above statement.
Description of Work: They came right over to replace the heating element which I suspected was not working. After removing the heating element housing we noticed the housing was also burned and cracked. The service personell did not have the housing with him and told me he will find a used housing because a new housing cost a bundle. He came back with no extra charge and he did it within the next business day. After it was fixed my wife ran the dryer and found it was not working properly. I called again and he came back in a few hours and replaced a unit on the housing (other than the heating element). it is now working good we have a 20+ year old machines and still runs good. another unexpected bonus for me and my wife is that he knows a little American Sign language that is used by deaf people. Because of that me and my wife are both deaf. That is the bonus for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Tommy W.
11/2011
5.0
appliance repair
  + -1 more
Have a portable ice maker that no one was able to get parts for. Not only could they get the parts, they did the work and did not charge an absolute fortune to do it. Fantastic company.
Description of Work: MAXX portable ice maker broken ice tray. Ordered replacement and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$45

Tiffany G.
09/2011
5.0
appliance repair
  + -1 more
quick and easy
Description of Work: Repaired fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

09/2006
5.0
appliance repair
  + -1 more
This was a very simple job, but we used them all of the time for our appliances. They were very honest and prompt. They have always done quality work for us and they didn't have any problems getting my washing machine fixed.
Description of Work: They replaced the on/off button on our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mandy A.
09/2006
5.0
appliance repair
  + -1 more
It was a very small job, but it was done as quickly and as inexpensive as possible by this local company that is known for their honesty. They were straight forward, trustworthy and dependable. They also have good work ethics.
Description of Work: They repaired an electrical fuse on our electric dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

THOMAS S.
08/2006
5.0
appliance repair
  + -1 more
They were very friendly and helpful when I called to set up the appointment. They were very quick to come out and get my appliances fixed. I also think they charged a very fair price for the work they did.
Description of Work: They had to fix the ice maker because one of the hoses was messed up and they also fixed the oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

08/2006
5.0
appliance repair
  + -1 more
What I like best is that they do not have a set price, just to come out like most companies. They only charge you what they think is fair and never anything more. There is no minimum size job. They will do large or small jobs anytime. They are always very friendly and trustworthy.
Description of Work: They had to fix the reflector in the microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

    Contact information

    328 S CALDERWOOD ST, Alcoa, TN 37701


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small,
    Lamp Repair,
    Heating and Air Conditioning

    FAQ

    BORDENS APPLIANCE PARTS & SVC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    BORDENS APPLIANCE PARTS & SVC accepts the following forms of payment: Check,MasterCard,Visa
    No, BORDENS APPLIANCE PARTS & SVC does not offer free project estimates.
    Yes, BORDENS APPLIANCE PARTS & SVC offers eco-friendly accreditations.
    No, BORDENS APPLIANCE PARTS & SVC does not offer a senior discount.
    No, BORDENS APPLIANCE PARTS & SVC does not offer emergency services.
    Yes, BORDENS APPLIANCE PARTS & SVC offers warranties.
    BORDENS APPLIANCE PARTS & SVC offers the following services: APPLIANCE REPAIR Most major brands GE, WHIRLPOOL, KENMORE,MAYTAG, FRIGIDAIRE JUST TO NAME A FEW WASHERS, DRYERS, DISHWASHERS, REFRIGERATORS, FREEZERS, & COOKING APPLIANCES IN HOME OR IN SHOP,(BUILT-IN MICROWAVE OVENS in shop only), LAMPS & ELECTRIC HEATERS IN shop only
    GAS PRODUCTS.

    Contact information

    328 S CALDERWOOD ST, Alcoa, TN 37701


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM