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WOLFF'S PLUMBING & HEATING INC.

Heating and Air Conditioning, Plumbing, Kitchen and Bath Remodeling,

About us

Wolff's Plumbing and Heating has been in business for almost 70 years with 36 years in the Black Hills area. We have 30+ employees. We do all aspects of Plumbing and HVAC, Service and install for Residential and Commercial.

Business highlights

79 years of trusted experience

Services we offer

We offer HVAC service and Install on Gas and Electric Furnaces, Heatpumps, Geothermal, Gas and Electric Boilers, Air Conditioners, and Chillers for Both Residential and Commercial. We offer Plumbing service and install for bathrooms, kitchens, and all piping, including gas and electric water heaters, both tankless and tank type. We offer Emergency service 7 days a week until 9PM.

Services we don't offer

We do not work on residential or commercial appliances.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.521 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
14%
3
5%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-21 of 21 reviews

Kerry S.
06/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I will only call these folks from here on out! When I discovered water in the basement, I contacted a plumber. He spent several hours looking for the source. He left to get materials and didn't return. After several no-shows, I contacted Wolff's Plumbing and Heating. Within a few hours, all of the work was done. Rod, who worked on the plumbing, and Wyatt, who worked on the furnace and AC, were very professional and courteous. They made sure that I understood what the problem was, what to look for in the future, and ways I could save money.
Description of Work: Water Leaks--exterior and interior areas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Debbie G.
09/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie G.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
Their service is excellent.
Description of Work: I first used Wolff’s Plumbing for furnace service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen M.
03/2016
5.0
plumbing
  + -1 more
Very satisfied! 10/10 would use again.
Description of Work: Had a major leak on New Year's Day. They showed up within an hour of my emergency call, helped stop the water, and advised that to fix it was more expensive than to replace/redo it. They discussed the cause and their recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen S.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Becky K.
01/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The owner, Maverick, was very pushy, condescending, unprofessional, and arrogant. I originally called for an estimate & hourly rate. Had to call back and his demand to me was "are you going to hire us or not?" without giving me his hourly rate or any information I asked for. I did not want to hire him but my family said since I was new to the area I needed to establish relationships with vendors. He even went to the City and bought a building permit in my name, which I had not authorized him to do, and which I still don't need yet! His employees were great guys, professional and practical, but he talked down to them, as well as to me. He did things he was specifically told not to (hooking up a stove in the house I had just purchased as I was bringing my own stove in) and when confronted with that said he'd take "some" off the bill but not all! I received a statement saying "pay this amount". No itemization at all. I called for one and was rudely told by the bookkeeper they didn't do that. I have no proof he took anything off for his mistake. Will I recommend or use this company again? Absolutely not!

Rating CategoryRating out of 5
quality
4.0
value
2.0
punctuality
4.0

$1,367

Tim M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed Furnance and Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Mark S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 8/24/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
We have a seasonal cabin about 15 miles from town. When we opened the cabin this spring, we discovered that we had no hot water. We called Wolff's Plumbing and Heating the same day we discovered the problem, and they scheduled service for us the next day. They sent a very experienced and professional plumber, Rod, to tackle the job. He quickly diagnosed the problem and replaced the heating elements at a very fair price, and he did a very professional job. This is the third time we've called on Wolff's for our plumbing needs, and we will certainly call on them in the future. We have always had an excellent experience with Wolff's. Call them, you won't regret it.
Description of Work: Replaced the burnt heating elements in our hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Lora R.
03/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
The guy was here for 2 1/2 hours to unfreeze the pipes under the trailer and to fix a couple leaks that showed up. At first two guys showed up and the one guy told the other guy to leave that he could handle it and no point in us getting charged double for something small. With the leaks he did fix we ended up having to refix it ourselves within a couple days plus he took off with one of my coffee mugs. That small stuff doesn't bother me but what does bother me is saying we owe $500 saying he was here for 5 hours when it was only 2 1/2 hours and the lady at the office would not listen when we tried talking about it
Description of Work: Unfroze pipes and fixed a couple leaks.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Nellie P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LIsa J.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were too busy to get a quote done and too busy to do the work right away. However, I have used them before, so I know that is not the norm. Work was good and communication on price was good. Start to finish on work was reasonable time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$3,000

Virginia G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have hot water heat in our home. We had called a local company, they came up, did a partial service on our equipment, then informed us that we would have to call someone else to complete the job. The cost was $150.00 which in my opinion could have been saved if they had informed us in the beginning to call the other company. We then called Wolff's Plumbing and Heating. Their serviceman Nathan called to make an appointment, then called to confirm it. He not only arrived early, but was very professional in doing the work and offering input. I was very satisfied with their services and would use them again in the future. It was nice dealing with a company that has individuals who take pride in their work. I would recommend them to anyone needing their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tammy W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Mary Ann L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called Wolff's HVAC to do a maintenance check on my air conditoner, which I thought was having problems cooling the house. I was notified when making the appointment that there would be a $69 house call charge. The technician, Rick, came out and checked the air conditioner. He found that it was working fine, and gave me a few very valuable tips on controlling the thermostat to have it run more efficiently. I felt like this was time and money well spent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Roger B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
We were very pleased with the service we received. Although Wolff's regular plumbing appointments were all booked for several days, we needed to take advantage of their after hours service given our plumbing emergency. The communication was excellent from the time we called the dispatcher at the office to schedule the service through completion of the project by Curtis. Curtis clearly was an experienced plumber who quickly assessed the problem, made the least intrusive cut in the dry wall to get to the burst pipe, and rapidly repaired the damaged pipe. Although we had to pay the higher hourly rate ($105 per hour) versus the normal rate ($65 per hour) because it was an after-hours emergency, the price we paid was very reasonable, especially given that our cabin is 15 miles from town. We were very impressed by Curtis' professional service. He called back several times after the project was completed to ensure everything was still ok. When we need a plumber again, we will call Wolff's and ask for Curtis. Thanks!
Description of Work: We had a burst water pipe in our seasonal cabin that needed repaired quickly to prevent further damage and enable us to use our cabin again, and Wolff's Plumbing sent out an excellent technician (Curtis Watson) to do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mark R.
04/2014
1.0
home remodeling, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Wolff's never returned my call. I found someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Liz V.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Even though it was not an easy replacement as the original a/c was too small for the size of house price did not go above minimal cost estimate. Had 4-5 guys show up to help fish through the larger tubing required for larger a/c. They could have made it easier on them and cut through drywalled ceiling but they didn't. Only one small area had to be cut and they put a vent over it, looks like it belongs.
Description of Work: Replaced central a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

judy J.
02/2014
5.0
plumbing
  + -1 more
When I called they got someone out here very fast. They were very nice and fixed it all in a timely manner. Even showed me what they did and told me how to make sure it would not happen again.
Description of Work: Broken pipe and frozen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Gary W.
11/2013
1.0
heating & air conditioning/hvac
  + -1 more
This provider did not respond to any of my calls when I needed a new furnace. I left voicemail messages but calls were never returned. I had to find another provider.
Description of Work: Nothing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Veronica M.
04/2013
5.0
plumbing, home remodeling
  + 0 more
Excellent.
Description of Work: Bathroom remodel, plus in the past, plumbing in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    614 S 32nd ST PO BOX 97, Spearfish, SD 57783

    wolffph.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 3:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Water Heaters

    FAQ

    WOLFF'S PLUMBING & HEATING INC. is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 3:00 PM

    Saturday: Closed

    WOLFF'S PLUMBING & HEATING INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, WOLFF'S PLUMBING & HEATING INC. offers free project estimates.
    Yes, WOLFF'S PLUMBING & HEATING INC. offers eco-friendly accreditations.
    No, WOLFF'S PLUMBING & HEATING INC. does not offer a senior discount.
    No, WOLFF'S PLUMBING & HEATING INC. does not offer emergency services.
    Yes, WOLFF'S PLUMBING & HEATING INC. offers warranties.
    WOLFF'S PLUMBING & HEATING INC. offers the following services: We offer HVAC service and Install on Gas and Electric Furnaces, Heatpumps, Geothermal, Gas and Electric Boilers, Air Conditioners, and Chillers for Both Residential and Commercial. We offer Plumbing service and install for bathrooms, kitchens, and all piping, including gas and electric water heaters, both tankless and tank type. We offer Emergency service 7 days a week until 9PM.
    We do not work on residential or commercial appliances.

    Contact information

    614 S 32nd ST PO BOX 97, Spearfish, SD 57783

    wolffph.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 3:00 PM
    Saturday:
    Closed