we were locked out of the house. they were responsive and gave us the best estimate out of the 3 locksmiths we called. We would use them again in the future
Description of Work: emergency services on my garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Sara Z.
12/2012
5.0
locksmith
+ -1 more
Foremost, we appreciate the owner's (Wayne's) honesty and integrity. Wayne gave us an estimate over the phone to re-key our locks, but he explained that every job is different and would feel better if he was able to look at the locks first. When Wayne saw what we had, he pointed out where the locks were damaged, or installed improperly or worn out. He knew that if we replaced the locks, we would do it ourselves, so we knew he wasn't trying to sell us anything. Despite losing business for himself, he advised us that the locks should be replaced. He also looked at 2 sliding door locks that didn't seem to work and we would have paid him to replace them. However, he said they were very good, expensive locks and just needed lubricating and he got them working again, at no charge. I felt bad that we couldn't give him any business because we appreciated his honesty and good old-fashioned service, but I hope that by recommending him, we can send other business his way.
Description of Work: We called the owner, Wayne, to get an estimate on re-keying our exterior locks.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean B.
12/2012
5.0
locksmith
+ -1 more
When I contacted Valley Locksmith service I explained my situation and what I needed done. We arranged for a day and time for Wayne to come and do the job. He advised me of exactly what I needed to get for the job (he would have gotten the lock sets himself, but offered me the option of picking it out personally - I chose that). He called when he was on the way, and was at my home within 10 minutes of the call. He carefully and in detail showed me what he was going to do, and then performed the tasks; he adjusted the door itself for more efficient operation so that the locks would fit properly, and then put in the locks. He left everything neat and orderly, and charged what he estimated would be the payment. THANKS!!
Description of Work: I bought the lock sets, and the locksmith came and installed both a deadbolt and a new door knob. He was professional, prompt, careful and pleasant. I would definitely use Valley Locksmith again if/when I need another lock changed on one of my doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Debora K.
12/2012
5.0
locksmith
+ -1 more
on-time, professional and very good pricing. Would recommend and will use again if the need arises.
Description of Work: Re-keyed my doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Heather K.
12/2012
5.0
locksmith
+ -1 more
Wayne was prompt and extremely nice. He let us know that one of our dead bolts had been recalled and waited for me to run to the hardware store to purchase a new one so that he could install it and key it to match all of the others. On his advice, we returned the recalled dead bolt to Home Depot and they issued us a full refund.
Description of Work: Wayne re-keyed all of the locks on our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Rosanne B.
12/2012
5.0
locksmith
+ -1 more
Great. Wayne was very accomdating of the delays and very thorough in explaining my options.The next day Wayne completed the work and left the new keys in one of his lockboxes for me. This allowed me work overtime that week!
Description of Work: Wayne did an outstanding job rekeying 3 doors, adjusting the opening on one door which was off center and adding a sliding glass door security bar. Due to delays in closing process, I had to reschedule with Wayne. Wayne was very accomdating and met me at my new home directly after closing. We discussed what was needed and my options were.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kelly H.
10/2012
5.0
locksmith
+ -1 more
I called Valley Locksmith on Tuesday to make an appointment. Wayne came to our home on Saturday morning to re-key our 3 doors. Two doors with deadbolt type locks and one lock that had keyless entry. Wayne was very polite and professional. He arrived on time. The job took about 2 hours. It was very convenient for me that he came on Saturday so I did not have to take time off from work. Thanks Wayne!
Description of Work: we needed 3 doors (5 cylinders) to be re-keyed so we could just have 1 key instead of 3. They also made 5 keys for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JACKIE C.
04/2012
5.0
locksmith
+ -1 more
The best compliment we can pay Valley Locksmith Service is to put their name in our reference file for future request requiring the service of a LOCKSMITH in the future!
Description of Work: Repair and rekey a double dead bolt lock on entrance door to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
John K.
12/2011
5.0
locksmith
+ -1 more
Wayne is without question the best locksmith i've ever met. He's honest, fair, knowledgable and reliable.
Description of Work: Wayne has done multiple jobs for us; most recent included re-keying commerical locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DONALD P.
07/2011
5.0
locksmith
+ -1 more
I called Wayne about getting the car opened. He was on another job at the time, but referred me to another locksmith in the event I needed help immediately, without my asking. This was not an emergency, so I was able to wait for Wayne to finish the job at hand. Wayne arrived within two hours of my initial call, and had the car unlocked within minutes. As a precaution, he had me verify that all the locks still functioned from the key fob pushbuttons. All worked fine. This is an example of a straightforward job that was done in a straightforward manner. Prior to going to Angie's List, I googled and quot;locksmithand quot; followed by my zip code, and the results were less than encouraging. Several different addresses led to the same generic site, and the only info given about the company was a phone number. Another site consisted of a spiel of mangled English, but with plenty of buzzwords pertaining to my town to inspire and quot;confidenceand quot; in using this and quot;localand quot; service. I was not confident as to my satisfaction in calling these places. Wayne is local, prompt, polite, reasonable, and probably most important for this line of work, BONDED and LICENSED. I wholeheartedly recommend him, and will call him for my future locksmith needs.
Description of Work: Had locked car open to retrieve keys from trunk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mark H.
05/2011
5.0
locksmith
+ -1 more
Very good, did quality work and was responsive to requests.
Description of Work: Changed house keys/tumblers and added security plating to latches.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Jennifer G.
01/2011
5.0
doors
+ -1 more
Their ability to take care of a situation stands out. I would recommend using them.
Description of Work: They did some door work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David L and Linda S S.
01/2011
5.0
locksmith
+ -1 more
I've used this company in the past. Overall, the experience is always good. He arrived in a timely manner. I'm satisfied with his services.
Description of Work: Re-keyed a lock and tightened up a knob for me at my church.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
william B.
12/2010
5.0
locksmith
+ -1 more
We had the keys locked in our running Toyota Camry. Because this was a Sunday there were little options. We looked up Angie's List and noted Valley Locksmith because of the rating and close proximity to us. Wayne arrived in 20 minutes and completed the job in 15 minutes. I saw enough about this service, Wayne is top notch!
Description of Work: Emergency service-Keys locked in running vehicle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
CLARE R.
09/2010
5.0
locksmith
+ -1 more
After I lost one of my house keys, I called this company to re-key all my doors and provide new keys. Because I was able to tell him the brand and type of locks, and also the # on the lockset, he was able to price the job on the phone. He came over quickly, re-keyed the locks and provided new keys quickly. I was very happy with this job.
Description of Work: re-key all my house doors and provide new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hal B.
09/2010
5.0
locksmith
+ -1 more
Excellent. Could not have had better service and results.
Description of Work: Rekeyed all doors and installed "kick in resistant" deadbolts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Blessed Assurance Churce 1.
08/2010
5.0
locksmith
+ -1 more
It was excellent. Everything is excellent, no problem whatsoever. He is a good all-around person.
Description of Work: Installed a lock and made keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mamie S.
07/2010
5.0
locksmith
+ -1 more
It went well. They were very professional, polite and on time.
Description of Work: They changed all the locks in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan H.
07/2010
5.0
locksmith, doors
+ 0 more
He explained that he does quality work right from the start and did just that. He added silicone caulk to some sharp edges and covered up open holes in the door frame that the previous locksmith left behind. He got the job done and checked with me three times to make sure I was completely satisfied. Wayne is a class act. I highly recommend him.
Description of Work: Wayne installed a Trilogy DL-1300 on a glass front business door and put our matster key cylinder back in the new lock. He also finished up the half done job of the guy before him, which no one likes to do.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Bob A.
06/2010
5.0
locksmith
+ -1 more
Excellent experience. Wayne is honest, very knowledgeable, very responsive, offers several alternatives for addressing identified needs, and gives valuable advice. The quality of his work is high, he's efficient, and he's unobtrusive. I've already used him again for two smaller jobs and wouldn't hesitate to recommend him to anyone.
Description of Work: Door handles and locks replaced with commercial grade units on 6 office suite doors; lock to main entrance re-keyed; extra copies of keys supplied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Barbara P.
05/2010
5.0
locksmith
+ -1 more
I contacted Wayne Zweifel prior to moving to North Carolina (he was an Angie's List recommendation). I told him I was settling on my new home on 4/26 and wanted to change the locks that day. He told me to call him once settlement was complete and that he would make time to come over that day. I called and as soon as he was finished with the appt. he was on, he came over, changed all of the locks and made extra keys for me. Wayne was great!
Description of Work: I moved into a new home and wanted to change all of the locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
DAVID B.
05/2010
5.0
locksmith
+ -1 more
My friend's mother locked her keys inside the house. She called several locksmiths before asking me to look up locksmiths on Angie's list. About the 10th person she contacted was Wayne with Valley Locksmith Service. Wayne quoted her a price and told her he was pretty far away from them and it would be a couple of hours before he could come. Since they were going to church and lunch afterward, that worked fine for them as his price was the most reasonable quoted. She called him back when they got home and he was at their house in less than 30 minutes. He was quick, professional, and reasonably priced. Everyone else she called charged a $35 travel fee and approximately $60 or more in labor. None of them could give her an exact price and she suspected the price would have been higher than the $95 quote once they arrived. Wayne quoted $60 and charged $60. He was kind and professional and said he hoped that by treating people right, others would do the same for him and his family when they needed help. That philosophy and his professionalism should keep him in business and thriving after others who take advantage of a frustrating situation are out of business. By the way, the work was done on Sunday afternoon. Wayne also informed my friend that AAA will reimburse her for the locksmith charge if the car keys were locked inside with the house keys. They were so she plans to follow up with AAA as well. My friend appreciated his advice. My friend highly recommends Valley Locksmith Service and Wayne Zweifel.
Description of Work: Locksmith came and opened door so house and car keys could be retrieved from inside home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
David S.
12/2009
5.0
locksmith
+ -1 more
Wayne came over to my home within an hour after speaking with him. He quickly diagnosed the problem with my lock and fixed it in a timely manner. I found Wayne to be very personable, professional and knowledgeable of the task at hand. I would definitely use Wayne's services again!
Description of Work: Repair of deadbolt lock on an entry door to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Patricia C.
12/2009
5.0
locksmith
+ -1 more
I have some complicated locking system. They are reconstructed kind of historic locks. I don't remember the gentleman's name but he used to do repairs and maintenance on locks for a company. He handled this lock and put it in. It's been like two years and it still works perfectly. He was very professional, very quite and just did his job. When he told me he would be here, he was here. When he was finished he cleaned up and left. That is exactly you want in a service person.
Description of Work: I used them for my locks on my front door. I have a prince country home and all of the hardware is period specific to the design of the home. It was a difficult lock because it's an old fashioned locking system and he was able to replace the entire locking system which had failed. I provided the lock and he provided the installation. He keyed it so I didn't have to use different keys and one key does my entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
EDWARD L.
10/2009
5.0
locksmith
+ -1 more
Great. ON time. Performed all duties efficiently. Friendly and personable man.
Description of Work: Replaced lock mechanisms on 4 doors on our house plus adjusted front door which was difficult to fullu open and close
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Service Categories
Locksmiths,
Doors
FAQ
Valley Locksmith Service is currently rated 5 overall out of 5.
No, Valley Locksmith Service does not offer free project estimates.
No, Valley Locksmith Service does not offer eco-friendly accreditations.
No, Valley Locksmith Service does not offer a senior discount.
No, Valley Locksmith Service does not offer emergency services.
No, Valley Locksmith Service does not offer warranties.