The Fence Guy

We paid Jon Vacanti $3,000 in the spring of 2014 and had many communications with him prior to when he packed up and moved to Wylie, TX with our money. He repeatedly told us that he was going to install the fence that we paid for (materials costs were paid up front). Then he finally said in the Fall of 2014 that he was going to return the product that he had purchased and give us a refund. Not to our surprise, we didn't ever get the refund.

Late August I hired him and gave him half down for the fence as a deposit. He gave me a date of service of Oct 15th. He asked me to remind him. On the 7th I sent an email saying I have been trying to call him but his inbox is full, and asking to verify that he would be out. He replied that his phone was broken and that he would be there the week of the 15th. It came and went and he hasn't been out. I've sent him other emails but I have not heard anything back from him.

Went with this contractor to save a little money. Paid 1/2 down up front and had to wait 3 months for them to show up. Not sure if they would have showed up if I hadn't started contacting them for status. Oddly... they never responded to my voicemail or email. Only when I texted did I get an answer. Once they finally arrived, the fencing went in quickly and looks very good.