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Stan & Ollie's Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Water & Smoke Damage

About us

Mailing address: PO Box 259 Sioux Falls, SD 57101.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & upholstery cleaning. Emergency water extraction.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-22 of 22 reviews

Ellen K.
12/2016
5.0
carpet cleaners
  + -1 more
Extremely well
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha E.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Leah M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: It was great! They were fast and my carpet looks good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jan M.
05/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Dee P.
07/2014
5.0
carpet cleaners
  + -1 more
The service was excellent. The company was professional, on time, and was able to clean the carpet very well. The service was superior to past companies that I have used.
Description of Work: Clean my lower level including the family room and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Jennifer A.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our sofa and did a fabulous job. The chair is nice and clean and smells great. They were kind and courteous in our home. Thank you so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Robert H.
10/2013
5.0
upholstery cleaning
  + -1 more
They called 15 minutes before appointment to confirm and arrived at the scheduled time to clean the chair. They were very courteous and professional. They quickly and thoroughly cleaned the chair, and it looks like a new chair. We intend to use Stan and Ollie's for all of our future carpet and upholstery cleaning. Thanks Angie for a great recommendation! I would not hesitate to recommend them to friends and neighbors.
Description of Work: Cleaned the upholstery on a 15-year old Lazy-Boy Recliner Chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jan H.
08/2013
5.0
carpet cleaners
  + -1 more
very efficient
Description of Work: Cleaned traffic areas in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michele S.
06/2013
5.0
carpet cleaners
  + -1 more
They did a great job, were honest and very personable
Description of Work: Cleaned carpets and rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

David O.
05/2013
5.0
carpet cleaners
  + -1 more
GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: They were on time worked very hard and made sure that evey spot was cleaned. I would use them everytime. There price was fair and there work was above any other carpet cleaner I've use...GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John E.
01/2013
5.0
carpet cleaners
  + -1 more
Excellent overall work performed from start to finish! The best bar none!!!!
Description of Work: Thet are very professional, on time and even tightened the carpet! I would recommend them to anyone! The did a wonderfull job for the price! you can't go wrong with them! P.S. Love the name!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mona O.
01/2013
5.0
carpet cleaners
  + -1 more
We had made an appointment with Stan and Ollie's . They arrived on time and did a great job cleaning our two area rugs. Very satisfied
Description of Work: we had them clean our area rugs...they were very efficient and accomadating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gerard H.
11/2012
5.0
carpet cleaners
  + -1 more
It went very well....they worked efficiently and without delay.
Description of Work: Stan and Ollie's cleaned the carpets in my rental. The upstairs and the basement....they use a hydrogen peroxide based cleaner and did very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Kim S.
11/2012
5.0
carpet cleaners
  + -1 more
They came in, cleaned the carpets and went over the major traffic areas. Looked great. Very kind.
Description of Work: Love Stan & Ollie's. They were able to get the stains out and the carpet looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Randy M.
09/2012
5.0
carpet cleaners
  + -1 more
Very polite. Very professional. Very accomodating. They made our carpets look great!! We will definitely be using them again in the future. Make no hesitation to hire these guys......they are the best!!!
Description of Work: We had our entire house cleaned by them, and they did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Danielle H.
08/2012
5.0
carpet cleaners
  + -1 more
We had a great overall experience working with Stan and Ollie's Carpet Cleaning. When I first called the company to schedule our carpet cleaning the gentleman on the phone was very polite and patient with my numerous questions. They arrived on time for their scheduled appointment and were very friendly and professional. The guys were very efficient and did an amazing job on the carpets. They were even able to get out a couple of stains that I did not think would come out. Our carpet looks as good as it did when we first built our house! We will definitely be using Stan and Ollie's for our future carpet cleaning needs.
Description of Work: Stan and Ollie's cleaned the carpets in our living room, hallway, upstairs bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lori B.
06/2012
5.0
carpet cleaners
  + -1 more
They were very friendly, professional and efficient. They showed up on time and in fact they called my husband to let him know they were running 10 minutes late. The customer service of this company is quite simply, top notch. When I set up the appointment, I expressed concern that the carpet would remain wet for several days. We are an active household and it is not possible to stay off the carpet until it is completely dried. The cleaner explained to me that steam cleaning is by far better than dry cleaning of carpet, and that it would stay wet for awhile because there is no way to clean a carpet really well without getting it wet. The dry methods simply do not work. However, the carpet was mostly dry within 24 hours of the cleaning, so as it turned out I worried for nothing. They seem to have a better water extraction system than the last company I hired. The carpet in the basement had not been cleaned for several years. It looked like new when they were done. The rest of the carpet had been cleaned a year prior, but this is the best it has looked since it was installed. The cleaners took the time to move a chair out of the way and they got under the couch pretty well too. The house smelled really good. They are very reasonably priced and upfront about the pricing too. When we hired them, they charged us by the room (regardless of size). The more rooms you have cleaned, the cheaper it gets. Stairs were a flat fee per stair, and the couch was a flat fee based on size. Incidentally, the price to clean the couch was about half of what I'd previously been charged. I will be hiring this company in the future and wholeheartedly recommend them to anyone looking for a professional, efficient, friendly and reasonably priced carpet cleaning company.
Description of Work: They cleaned carpets, stairs and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Hollie J.
07/2009
5.0
carpet cleaners
  + -1 more
Always just as scheduled. They show up, perform the work, chat a bit and leave. Never make a mess or track through my home or the units I manage.
Description of Work: I am a licensed Propert Manager and real estate broker associate and have used Stan and Ollie's Carpet Service since I got into the business in 1997 and have never been disappointed. I have used them at every company I have ever been with. No matter how busy or booked they are, they will always try to make room for an emergency. They have saved many carpets that I thought would have to be replaced. The only stains I've ever seen that they couldn't remove were bleach stains. Duh! And I could never imagine the owner using curse words! He is the most devoted catholic I have ever met. If he did, he must have been having one TERRIBLE day! And the cost is always way less than the competitors. One of the only companies I know of that still uses the "bonnet" to pre-scrub before steam cleaning. My heartiest reccommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Angie S.
07/2009
5.0
carpet cleaners
  + -1 more
I have an active household with kids and pets. They cleaned the carpet and SCRUBBED my high traffic areas. They moved the furniture for me and I was suprised at worn the area in front of the couch was. When they were done, the carpet looked brand new and I was very happy. They also deordorized my carpet for pet which I was pleased with. They actually touched up the arms of an oversized chair for me at no cost.
Description of Work: They cleaned my family room and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

John S.
07/2009
5.0
carpet cleaners
  + -1 more
Great company to deal with helped me with stains other companies couldnt get out. It was nice to see them put the extra effort to get out stains others couldn't. I was very surprised they didnt charge extra for getting the spots out they said its 20.00 dollars a room as long as over 3 rooms.
Description of Work: Cleaned upper living room, hallway, steps, family room and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom D.
07/2009
5.0
carpet cleaners
  + -1 more
Everything went better than expected, I had a big mess in my family room and within 48 hours everything was back to normal. I highly recommend them.
Description of Work: I had some water leak into my lower level family room due to water hose being left on, I called Stan & Ollie's and they were able to squeeze me in despite the fact they had a full schedule. I had used them in the past for routine carpet cleaning They arrived when promised, they were both friendly, helpful (they explained the process to me and gave me a rough estimate) moved my furniture, extracted all the water that had leaked in and placed a dehumidifier and some big fans to help dry out my family room. They stopped by the next day to check on the drying of my carpet, and got everything put back together that evening. I will recommend they to friends and family for both routine cleaning and any clean up jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Lisa S.
05/2009
1.0
carpet cleaners
  + -1 more
I would recommend NEVER using this service.
Description of Work: We set an appointment for Stan and Ollie's Carpet and Upholstery Cleaning to clean the carpet in one room at my mother's house, to be followed by cleaning my entire home immediately after. The appointment time was 10:30 AM this morning. By 11:00, no one had arrived or called, and my mother was afraid that she had written down the wrong day. She called the company's phone number, which turned out to be the owner's cell phone. He answered the phone with a loud, "YEAH???" She stated who she was and started to explain that she wanted to check to see if she had the right day. He cut her off and started yelling and cursing at her, saying that the previous job was taking longer than he thought, that he was tired, his "GD" back hurt and he was sick of "GD" impatient customers. She tried to explain that she actually had thought she had the wrong day and that she wasn't being impatient, but he continued to shout and curse, so she finally hung up. When he finally showed up at her home she turned him away. He then had the NERVE to go to my home and start working when my teenaged son let him in (son was unaware of what had happened)! We had to go there also to tell him to leave. He then tried to say that he was a Christian who would NEVER say such things to anyone. My 73 year old mother is a kind woman who would never be confrontational with anyone, even when they're rude to her, so I have no doubt whatsoever in her side of the story. She is shaken and crying over this incident. It's just beyond unacceptable behavior on his part!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    p.o.box 259, Sioux Falls, SD 57101


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Water & Smoke Damage

    FAQ

    Stan & Ollie's Carpet & Upholstery Cleaning is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    Stan & Ollie's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Stan & Ollie's Carpet & Upholstery Cleaning does not offer free project estimates.
    Yes, Stan & Ollie's Carpet & Upholstery Cleaning offers eco-friendly accreditations.
    No, Stan & Ollie's Carpet & Upholstery Cleaning does not offer a senior discount.
    Yes, Stan & Ollie's Carpet & Upholstery Cleaning offers emergency services.
    No, Stan & Ollie's Carpet & Upholstery Cleaning does not offer warranties.
    Stan & Ollie's Carpet & Upholstery Cleaning offers the following services: Carpet & upholstery cleaning. Emergency water extraction.

    Contact information

    p.o.box 259, Sioux Falls, SD 57101


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed