Founded in 1996, Quality Roofing is one one of the largest and most trusted roofing contractor in Sioux falls. The mission of our company is simple: your 100% satisfaction is our #1 goal.
How can we promise your complete satisfaction?Sure, we provide the highest quality products and stay in tune with the latest technologies, but there is more. This is the dedication of our employees. From owner and manager to fiels personnel, our sole purpose is to stand behind our commitment to quality. Our team of highly qualified, well trained professionals understand your residentioal or commercial investment,we work hard to exceed your expectations.
When hiring a roofing contractor ,the lowest-bidder is not always the best for the job.Roofing companies with good insurance,good safety equipment,and well trained skilled employees charge more than the fly by night outfits. Check the contractors insurance,license,professional certifications, and referenceso any roofing contractoryou interview. The right roofing company will make for a lasting job. We are here to help you with your project if its in the first stages of a new home or a home that is needing special attention. We at quality roofing understand that a homeowner does not want to ,and can not afford to pay twice. We are the professionals and will ensure this will not happen to you.
We offer no interest no payment for 12 month financing
we also accept visa,mastercard and discover
Estimates are also free.
Than you for your interest in Quality roofing and we look forward to seeing you under our roof.
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Romove and replace roof, we Apply asphalt shingles,stone coated steel and standing seem. Roof Repair, Free estimate, Gutter removal and replacement
We were impressed with the 'dog and pony' show of the owners (husband and wife team) when they came to do the estimate - it was professionally presented, and included multiple choices of quality and styles of shingles. However, a show is exactly what it turned out to be because once they had a signed contract and received the down payment any and all professionalism from the owners went out the window. A call was made to confirm their start date 4 days prior (needed to make boarding arrangements for our dogs so they wouldn't be in the way outside), and was assured they were on schedule and they'd be starting on that date. But the start date came and went with no call from them as to why no one showed up. When contacted the office admin checked with the owner (wife), and we were told the shingles had yet to be delivered from the supplier. (So why then the confirmation of the start date when contacted the prior week?) That was just the start of the communication issue - rather lack of communication issue. Two weeks later (finally the shingles were in town only to have weather issues then cause further delay) they finally showed up to start the tear off - that went well (minus the fact our satellite dish needed to be reset after they ran into it while tearing off shingles), but that crew was hard working, worked until dark and was back mid-morning the next day to finish clean-up. Then another delay - it was nearly evening before the shingles and the installers (including the owner/husband) showed up - apparently delivery of the shingles to our house had not been made ahead of time - so not much progress was made before it was dark and they had to stop working for that day. Day 2 of the install - noticeable progress installing the new shingles was actually made that day! Day 3 of the install ... no progress at all. When I came home around 3 pm to find no one was - nor had been - working at our house I contacted the office again only to be told the owner/husband and crew were on the way over. They showed up alright, but only to inform me the reason no work was done that day was because the lead of this particular install crew had to (unexpectedly) be in court that morning ... apparently that meant the rest of the crew couldn't work either. (I don't think it's out of line to say except for the crew lead the rest of the workers spoke very little English, which is perhaps why they needed him to be on site?) Owner/husband assured us (sound familiar??) that the job would still be completed the next day. Day 4 of the install (Friday) ... called the office in the morning to check that a crew would be at our house to finish the job, and owner/wife confirmed a crew was in fact on their way, and the job would certainly finish up that day ... so imagine my dismay when I came home from work at the end of the day to find in fact not only had very little progress been made, but no crew was to be found, and shingles and tools had been left laying in the yard. Still another call made to the office (I admit to being very frustrated and upset by now!), only to be told by owner/wife that one of the crew members had to (unexpectedly - again) leave for home which meant they ALL had to leave ... the crew members were all from Denver (?), and traveled in one car so since one had to leave they *all* had to leave - and were gone by noon that day. When asked why no one else was available to work on our roof I was told they were all busy at other job sites. And that they weren't responsible for it taking longer than expected because "these things happen". And though owner/husband had made it a point earlier in the week to say he worked at least some each day with each crew to make sure things were going smoothly on each job where was he? In Pierre, working on a job there. So, sorry but our house would have to wait until after the weekend before someone could get over and complete the job. Contacted the owner/husband in Pierre to express frustration and displeasure, and he said HE would be at our house on Monday with HIS crew, and they WOULD get it done. He was in fact at the house on Monday with his guys, but it was more work than they could finish that day so they had to come back and work finish up on Tuesday. And on Wednesday?? Their bill for the remainder of payment came in the mail - 'due upon completion of work'. Fast forward to the next Monday (3 business days after getting the bill) - received contact from the owner/wife that if payment was not immediately made they would put a lien on our house! An effort was made to negotiate an adjustment to the final bill for the many delays, inconveniences, damages (satellite dish, light fixture, broken gate), and clean up mess that had to be dealt with when they finally finished , but that was met with extremely angry and inappropriate phone and email messages from the owners, so in the end the bill was paid in full just to be done with it. Oh wait ... they did replace the light fixture that had been damaged during the job (at no charge - as noted on the bill). Yay?
Description of Work: Tear off of existing shingles, new shingles installed.
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Service Categories
Roofing,
Gutters
FAQ
Quality Roofing By alexander construction inc. is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Quality Roofing By alexander construction inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Quality Roofing By alexander construction inc. does not offer free project estimates.
No, Quality Roofing By alexander construction inc. does not offer eco-friendly accreditations.
No, Quality Roofing By alexander construction inc. does not offer a senior discount.
Yes, Quality Roofing By alexander construction inc. offers emergency services.
Yes, Quality Roofing By alexander construction inc. offers warranties.
Quality Roofing By alexander construction inc. offers the following services: Romove and replace roof, we Apply asphalt shingles,stone coated steel and standing seem. Roof Repair, Free estimate, Gutter removal and replacement