I gave it to my house keeper, and it has been working fine since then. She said it did something, and had her husband looked at it and it has worked since then. Other than that there was no complaint. The washer and dryer they installed are working great, and they left the area clean.
Description of Work: I had their repairman come out and look at my washer that I had bought from them many years before that. He told me it was irreparable and I needed to get a new one.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
David S.
07/2011
1.0
appliance repair, appliance sales
+ 0 more
If you like to know your major appliance purchases will be serviced efficiently and without hassle, I would recommend avoiding this place at all costs, they have no clue what ethics and customer service are.
Description of Work: This nightmare started when we were purchasing our refrigerator, we were quoted one price by our sales rep and the manager would not honor it. We purchased it anyhow since it was what we wanted with the feature set we wanted. All went well for just over a year and then the refrigerator started giving alarms about not cooling, went in to get a service call set up and wow talk about lack of customer service... Spoke with the manager as he was on duty in the appliance dept. and he quoted almost w week out for a service call, this on a refrigerator and freezer the we depend on... Asked if there was any chance of something sooner, that is when he started to go off about this and that and how we just had to wait, talk about unprofessional language and literally arguing with the customer in front of other customers. I will see what happens when and if they show up for the appointment and add to this.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Diana P.
01/2011
2.0
lighting, appliance sales
+ 0 more
At first, the process went well. I went down to pick lights and Julie, my contact, was very helpful. We went through books, tried to stay within the budget, etc. Then, little things started to happen...the builder had missed a few lights, so we needed to add more (which made me go over budget), she "forgot" to tell me about the delivery fee, which was not in my quote she gave me on final costs, one of the chandeliers was off, so they had to replace it. The biggest item, however, was when the exterior lights came in and they were smaller than what we had ordered. She claimed they were a manufacturer defect, and ordered me more lights, but refused to honor the original price that I had agreed to pay for the size that I had ordered. She told me "I can't believe you would expect us to honor that in this economy, as it wasn't our fault". Well, yes, I did expect her to honor it, as she represents the company. I was appalled that Mahlanders wouldn't stand by their products. Unfortunately, at that point I was stuck, so I had to pay for the overage, and I finally got all my lights installed. However, I told Julie that I would never use Mahlander's again, which I will not.
Description of Work: Mahlanders was the lighting vendor that was contracted for the build of my new home. I was given an allowance for all the lighting for my house.
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Service Categories
Appliance Sales and Installation,
Lighting,
Appliance Repair
FAQ
MAHLANDER'S A-1 APPLIANCE SVC is currently rated 2.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
MAHLANDER'S A-1 APPLIANCE SVC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa