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Cleaning by Judy, Inc.

House Cleaning, Window Cleaning

About us

Professional residential cleaning.Reliable, Effective & proficient. Bonded, licensed, insured. Voted Local Best 2 Years in a row. Supplies provided 18 employees servicing Sioux Falls and close surrounding. Locally owned & operated since 1996.

Business highlights

28 years of trusted experience

Services we offer

Residential home cleaning, weekly, bi-weekly, one-time, move-in & outs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
11%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 1-18 of 18 reviews

Melissa F.
10/2017
3.0
house cleaning
  + -1 more
Things missed: dirty places on floors. Things requested sometimes forgotten.Parts of bathroom floor not clean. Misplaced house keys, denied we gave them to them. Did not notice or tell us about cat vomit on table, easily cleaned. House is not a messy house in general so it was very hard to overlook. Know they saw it because antique piece broken trying to move it away and did not tell us. Forget simple things, such as moving light chairs to mop behind or wipe small area of inside window where dog nose smears. Refuse to use furniture polish even if we supply it even on a few tables. Had to tell them to look under couch cushions to hand vacuum. Not over-expectation because never here for an hour even though that is the expected time. Some good things were very good - parts of bathrooms that are cleaned are cleaned well, when they do things well they are done well. Staff is very polite and gets right to work. It would be worth the money if things were more thorough and we did not have to replace all of our locks. The cat vomit problem and broken piece was a disappointment. There are rooms that they barely have to touch so more time can be spent with a little furniture polish on a few pieces and closer attention to the floors, the response was from someone we no longer see but "WE DO NOT DO THAT." was a bit harsh. There was one person whom I no longer see who asked whether there was anything that they do not do that we needed. There are very few options out here that we know of so we have stayed with this agency as I am disabled and overall we can do what they do not.
Description of Work: House cleaning. They just need to try harder.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

michele S.
01/2017
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike P.
04/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Steven K.
10/2015
5.0
house cleaning
  + -1 more
I have used this service several times now, and have always been quite pleased, as has my wife. This time they maintained their past quality but did not have to do such a deep clean as we've done in the past. They follow directions and work very efficiently. I am always pleased with the price versus the service. Our house is a four bedroom with 3 full baths, a 3/4 bath and a 1/2 bath. In the past, they did a great job deep cleaning our kitchen before we hosted a party at our home.
Description of Work: Cleaned our house in preparation for putting the house on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike P.
05/2015
5.0
house cleaning
  + -1 more
We just moved to the area and were looking for a reputable cleaning service. Boy did we find it with Cleaning by Judy. The house looks great and it smelled even better. We are very happy with our first cleaning and will continue to use them every other week. The price was great. One of the most impressing details we noticed was they cleaned our wooden blinds. However they missed dusting the dressers in the same bedroom.
Description of Work: Cleaned two story home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristin G.
12/2014
5.0
house cleaning
  + -1 more
Every week is great. If I need something extra done the team does it - just let them know. I have two dogs and I think the dogs love the team more than love me. The teams divides the house up: bathrooms, kitchen, bedrooms, floors. My guest room tub is not used very much and over the years had yellowed slightly. It is now as sparkling white as the first day it was installed.
Description of Work: Cleaning by Judy began cleaning my house on a weekly basis. Service began in July 2014. The team that does my house is fantastic. They come every Monday. The service model Judy uses is based on a team. I have dark wood floors and when they are through they are beautiful as is the rest of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Barbara R.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I called in AM to cancel the day of service due to unexpected out of town company. I was going to pay her next time for her scheduled time. However, she put a note in my mailbox to drop me the next date of expected service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$30

Dawn R.
09/2014
5.0
house cleaning
  + -1 more
Working with the team has been easy and any request for a change has always been accommodated
Description of Work: Thoroghly cleans home top to bottom;team is respectful of home and homeowner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Beth J.
06/2014
5.0
house cleaning
  + -1 more
Everything was clean, shining, vacuumed, swept, floors washed. Kitchen & bathrooms cleaned.
Description of Work: Cleaned both levels of my house. Washed windows at front door & doors leading to deck & patio. Did great work! If I have had any problems they are taken care of immediately & cheerfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Sharon K.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning services with great results. I am continuing to use this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven K.
12/2013
5.0
house cleaning
  + -1 more
Deep cleaning of home prior to large office party.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne S.
07/2013
4.0
house cleaning
  + -1 more
What I like is that they are reliable and they show up every time they say they will. They also are fast and don't stay very long. I have used them a long time and their prices are reasonable. They have broken things on occasion, but that is partly because they are fast. They have been consistent in staying with me for a couple of years.
Description of Work: I use Cleaning by Judy for housecleaning. She comes out every other week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie B.
04/2013
1.0
house cleaning
  + -1 more
Cleaning was thorough, however owner did not respond to email about sensitive flooring prior to cleaning and the ladies ruined our laminate floor and covered the areas with rugs that did not belong in those spots. When I asked about the protocol for things being damaged during cleanings she actually tried to tell me (in a defensive and rude way) that the floor was like that before they cleaned. I was not looking for reimbursement or for their company to fix the floor, rather an apology that I never got. Most unprofessional service I have ever received!
Description of Work: Initial house cleaning

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$53

Response from Cleaning by Judy, Inc.
On initial consult with [member name removed] she informed me that her floor was very “sensitive” (red flag to my perception) and asked what we use to clean floors. I told her we use warm water with a very small amount of environmentally safe rinseless floor cleaner and a Micro-fiber mop to wash and dry, but if she had a product she would rather us use, to leave it out in the kitchen. I quoted her a price of $53.00 for bi-weekly cleaning. She said “my floor hasn’t been cleaned for 3 or more weeks and it is really dirty.” At that time it would have been impossible to see the difference between soiled or damaged floor. At the first cleaning on 4-16-2013, my team leader called me to inform me about random spots on her floor that would not buff out with a microfiber mop pad or a microfiber towel and that she hadn’t provided a floor product. I went to [member name removed] home to check the cleaning and the spots on her floor. Upon arrival she said she was extremely happy with the cleaning. I mentioned to her that we had a total of 10 hours into the job which normally would be $212.00 with sales tax (I only charged her $53.00 because she agreed to bi-weekly cleaning). I then brought the random spots to her attention and she said she had never noticed them before and that would purchase product since her supply was gone and again told me how happy she was with the cleaning job. On Sunday 4-21-2013, she texted “Do you think those will come off or is our floor permanently damaged? I tried a cleaner this weekend and they didn’t come off but maybe you have a “trick” that you know of”. My texted reply “We already tried to buff them out with a damp microfiber pad when we first noticed the random spots on the new clean and they didn’t budge. I don’t think any kind of cleaning of them will make those spots go away”. That was the 3rd time I informed her of that. [member name removed] text reply, “So what happens next then? Is there a protocol you follow when things are ruined?”. I was flabbergasted, but not surprised. She seemed to be leading up to this from our first meeting about her “sensitive floor that hadn’t been cleaned for 3 weeks”. I asked her to call me please. She did on Sunday 4-21-2013. She asked what was I going to do about her damaged floor? I AGAIN told her what procedure we used to clean her floor and that there was no way we could have damaged it. We wore slippers and used warm water with a very small amount of environmentally safe rinseless floor cleaner and Micro-fiber floor pads. I can’t take the blame of her damaged floor when obviously it was damaged before our entry of the home. We did not try to “hide” the spots with rugs. Sometimes on a first clean we don’t always remember where exactly all the rugs were placed before we arrived. We brought the random spots to her attention on that first clean to make her aware of the fact that we knew they were there before we ever were. Then she hung up on me. I received a text on Sunday “I have never been so disappointed in a business in my life, please send my key in the mail immediately”. I am glad she was pleased with our cleaning and the price. -Judy Kent, owner

Amy G.
03/2013
4.0
house cleaning
  + -1 more
Good
Description of Work: Not very thorough first time cleaning my house but after more communication services were better. A little on the expensive side.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cleaning by Judy, Inc.
We performed a total of four cleanings at $95.40 per cleaning for this client in June and July of 2012. She did not want the lowest level of the house included in the price because she didn’t need that area cleaned. The first cleaning took a total of seven hours even though we were paid for 4.5 hours. I often don’t charge the total amount of hours that a first time clean takes when it is agreed that they will be a bi-weekly customer as was this case. It was extremely dusty and everything had to be wiped down at least three times. The other areas were in need of a lot of extra attention to detail as well. Disappointingly, we did not get the Master Bathroom cabinet as cleaned to this client’s specifications and cleaned to the best of the ability as we always do everywhere. Because she was expecting her ‘Bed and Breakfast’ customers to arrive, she asked us to clean the fourth level (that was not included in the original price per her request) for no compensation which added another hour and a half that we were not paid for. We obliged her because she was not completely happy with the first cleaning. In early March 2013 she asked if we could start cleaning for her again, which repeat clients always make me happy because I then know that they liked our service. At the time, though I had to tell her I had no openings. Shortly after that, she made her post about ‘Cleaning by Judy’ on Angie’s List. -Judy Kent, owner

Kevin W.
09/2012
5.0
house cleaning
  + -1 more
She is very good. She does a thorough job and has helpers that are efficient and do a good job.
Description of Work: She cleans our house. Vacuums, dusts, bathrooms, floors, and other cleaning duties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lori B.
05/2012
5.0
house cleaning
  + -1 more
I called Judy the first week of May and she came in to look through the house and give me an estimate on the cost of doing a deep clean of the entire place except for my kids' rooms. We do not have a large house (it is about 1800 square feet) but it is three levels. She estimated it would take about 10 hours total to do the work. She was able to fit the job in a couple of days later. Everything I asked for was done and some things I didn't expect - they cleaned out a small garbage can, cleaned the hard water deposits off the kitchen fixtures, and SOMEHOW they got the white handles of my refrigerator doors clean.The house smelled nice and just looked so...spiffy. I would definitely hire this service again, not only to deep clean my own house, but also for our rental property move out clean up jobs. Judy is very nice, responsive and professional, and her team does good work. The only reason I gave a B for cost is that, since the cleaning that needed to be done was not what I consider very difficult, 10 hours seemed like quite a lot of time for this size house.But I have not yet received the final bill, so perhaps it will come in as less than that.
Description of Work: In addition to the regular cleaning of every room except for the kids' rooms, I had several special requests. I wanted the baseboards, fans, vents, cupboard doors both inside and out, and under the kitchen sink cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer H.
04/2012
5.0
house cleaning
  + -1 more
Judy and her team do an excellent job! They pay attention to cleaning small details (including blinds and baseboards). Our house looks and smells fantastic when they are done. The price is very reasonable as well. I would highly recommend Cleaning by Judy.
Description of Work: Bi-weekly house cleaning and pre-move deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Vikki L.
03/2012
5.0
house cleaning
  + -1 more
They were wonderful - wasted NO time at all, went directly to work with a team of cleaners and actually completed even earlier than they had expected. DO call first for an estimate.
Description of Work: Judy's cleaning team came in at my request to do a "deep clean" on a 3 level townhome, approximately 4000 st ft, including 3 bedrooms, 3 1/2 baths, full family room, living room, dining room, kitchen, entry, screened in patio and numerous hallways. I also have an inside dog. They were terrific!!! Nothing left udone or untouched!! They did all floors (hard wood, laminate and tile), area rugs, furniture, light fixtures, baseboards, ceilings, railing, patio doors inside and out, and anything else you could think of. I don't want to think of myself as very "picky" but I do notice things and I can say that I did certainly "look" and could not find one thing that I expected that hadn't been done. It may be a little more expensive than weekly cleaning by the same people, but I am going to hire them for regular cleaning and it is definitely worth it to me!!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    5108 S Daffodil Circle, Sioux Falls, SD 57108

    cleaningbyjudy.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning

    FAQ

    Cleaning by Judy, Inc. is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Cleaning by Judy, Inc. accepts the following forms of payment: Check
    Yes, Cleaning by Judy, Inc. offers free project estimates.
    Yes, Cleaning by Judy, Inc. offers eco-friendly accreditations.
    No, Cleaning by Judy, Inc. does not offer a senior discount.
    No, Cleaning by Judy, Inc. does not offer emergency services.
    Yes, Cleaning by Judy, Inc. offers warranties.
    Cleaning by Judy, Inc. offers the following services: Residential home cleaning, weekly, bi-weekly, one-time, move-in & outs.

    Contact information

    5108 S Daffodil Circle, Sioux Falls, SD 57108

    cleaningbyjudy.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM