Weather-Tite Exteriors

Said they would be out to look at the job in 1 - 2 days, took over a week. It takes a few days to get back to you. I’m currently going on almost a month since I asked when my quote would be ready. I’m still waiting. In the last ten days I had another company look at the job, get me a quote and tomorrow they are doing my roof. I guess Weather Tite doesn’t need the business. Not very professional in my opinion.

Very pleased with their response. Derek was thorough and knowledgeable. We are waiting for warmer weather to finish the repair, but they have been extremely helpful.

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I found this company very professional in making the bid and following through with promptness, and quality work. The roofers were extremely hard workers and were very considerate. They completed the job on an 100+ year old house in about 1 and 1/2 days. This meant tearing off the old roof, replacing wood as needed and applying the new shingles. The cleanup was excellent. I highly recommend them.

I called about a roof leak, near the chimney, I needed to know if it was the flashing or another problem. I was not happy with the individual I worked with, he was responsive when he thought I needed a new roof, then when the insurance guy said that my roof was not hail damaged just a small part of it had damage, he quiet answering my calls. I finally called the company and they sent out another employee to look at the chimney area and he told me that it was my chimney and not the roof. So they get a B overall, 1 bad interaction with the 1st interaction one good interaction with another.

Christian is very professional and the communication is great! They started work on the date promised and finished on time. The roof looks great. I also had hail damage on my cedar siding and they did an excellent job replacing it. I highly recommend this company and working with Christian Dietz.

We were led to believe the roof replacement, gutters,deck, and siding damaged by the storm was a partnership between Katon Construction of Spearfish and Weather-Tite Exteriors from Rapid City. We signed a contract on 7/13/2013 and Christian Dietz with whom we were dealing, asked for $5,000 upfront, which we paid. He led us to believe that since we wanted the repairs completed now instead of after the Rally like most homeowners were doing, they could begin the work "shortly". After several telephone calls, and being told of several different start dates by Christian, we were finallly advised the partnership with Katon Construction had fallen apart but that "his crew" from Rapid City should be able to start "soon". Finally on August 12th (1 day short of 3 weeks after we paid $5,000 and signed the contract) the shingles were delivered and placed on top of the existing, damaged roof. A crew of 5 men showed up consisting of two "shinglers" and 3 tear out workers, who as it turned out, were temporary day laborers. This was contrary to Christian relating to us that Weather-Tite ONLY used it's own employees. On August 13th, a slightly different crew arrived in a newly purchased, but older pickup which promptly leaked oil all over our drive way, the curbing, and the street all day. The oil in the street and curbing still exists today, but they pressure washed most of the oil from the drive way. With only ONE late afternoon rain delay on 8/13 (at 3:30 pm), Weather-Tite required FOUR days to complete our roof. Several of our immediate neighbors with comparable size homes have had roofs replaced in from 1 to 2 days, but NONE took four days. I attribute this to lack of supervision since we only saw Christian Dietz once, and the project manager twice during the four days. On August 27th, Christian Dietz called me and advised that "his partner", Dan Jansen was en route to measure for the guttering. (As it turns out, Dan Jansen actually founded the company and entered into a partnership with Christian Dietz.) When Dan arrived, and advised me his guttering crew was "undergoing training" at another work site, and as soon as they finished, they would complete our gutter repair. I advised Dan I did not wish to be a "guinea pig", or "lab" to train any more construction crews, and we reached a settlement amount for the roof only, and he was paid. Christian Dietz on behalf of Weather-Tite Exteriors consistently made promises and agreements that he could not uphold, and representations which turned out to not be true. As a result, we would not recommend Weather-Tite Exteriors to anyone.

We agreed to a price and scope of work with Christian and then had difficulty getting the work done while he was away. Upon his return however, Christian quickly contacted me and made every effort to rectify and make an unpleasant situation right. I believe he was sincere and dedicated to helping us and getting our work done. Because of the way Christian handled a delicate situation and made sure our work was completed, I would now highly recommend Christian and Weather-Tite for home remodeling work. I strong believe that every contractor, no matter how ling they have been in business or reputation for quality work, will run into problems that will require extra effort to resolve. Those few who handle problems and challenges best are the ones that deserve our business. Good luck with your project and I hope you will give Weather-Tite a chance. I don't think you will regret it.

I called Christian at Weather-Tite Exteriors on a Tuesday for an estimate on a new roof for my home. Christian came by that day and I had an estimate later that same day. The following Monday Christian's crew started the job and completed it on Wednesday, as promised. Christian and his crew at Weather-Tite Exteriors are true professionals! I recommend Weather-Tite Exteriors to anyone who is in need of an outstanding roofig contractor! Great Job!!!

I requested bids from several roofing outfits and chose Weather-Tite because of their responsiveness to my bid request, the professionalism I observed after meeting with Christian Dietz, General Manager, and the answers Christian supplied to all the questions I asked. After accepting the quote they were on-site (6:30 AM!) on the day they committed to. They completed the roof in about a day and a half. They used high quality materials (Malarkey) for the job and not what was on sale at the local contractors desk. Our home did not have an ice shield because we live outside city limits. We were unaware and Christian explained the need for this component. They went ahead and installed it even though it was not included in the insurance estimate. Thankfully our insurance reimbursed them for those additional costs. They did a good job keeping the job site clean. It is to be expected to find a few nails here and there around the perimeter of the house. Don't expect to find zero or you will be disappointed. Christian worked with our insurance company for everything and that was a non-event for us. It can be very windy out here and we had a few cap shingles that blew off shortly after the install. They stand by their work with a warranty and were immediately out to repair those shingles. I would highly recommend them and will use them in the future.

I would recommend them on the whole. They are fast, polite, and they were willing to work with me on the price. They didn’t really make appointments; they just would show up whenever they could.