ROY'S AUTO BODY

Auto Body Work, Auto Service, Home Security Systems

About us

We fix collision damage for all vehicle brands

Business highlights

33 years of trusted experience

Services we offer

Collision Automotive Auto Repair

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.2
responsiveness
3.8
punctuality
4.0
Showing 1-7 of 7 reviews

Doug I.
11/2016
4.0
auto body repair
  + -1 more
Repairs took longer than I would have liked although the quality of the repairs was good.
Description of Work: Hail damage was repaired.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Ethan F.
03/2016
5.0
auto body repair
  + -1 more
unknown
Description of Work: Great job. Very professional. Courteous...
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
06/2015
5.0
auto body repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle N.
01/2014
3.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from ROY'S AUTO BODY
Thank you for your review on Angie's list. We appreciate the feedback we receive from our customers. We are very sorry for the poor experience you have had, poor service has never been a goal of ours. Please let us know of ways we can improve the service we perform. We would be happy to make right any weak points in our services.

Ethan F.
09/2013
5.0
auto body repair, auto repair
  + 0 more
Flawlessly. They even handled the billing of the other party's insurance company
Description of Work: Replaced my rear bumper and painted it

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$989

Response from ROY'S AUTO BODY
Thank you for your review (Members Name). We appreciate knowing when our customers are happy with the service we perform.

Adam W.
09/2013
5.0
auto body repair
  + -1 more
These guys are really nice and do a great job. They have fixed the bumper on my car twice and did a great job both times. I have a Volkswagen and I choose to use them instead of the Volkswagen dealership because they are so much easier to deal with and pleasant.
Description of Work: Bumper Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ROY'S AUTO BODY
Thank you so Much for your kind words [removed member name]. We appreciate knowing when our customers are happy with the products and services we perform for them. Please let us know if we can ever do anything else to make your life easier.

Rob R.
11/2012
3.0
auto body repair
  + -1 more
Do check other places in town Don't take your car home until you are completely satisfied with the work and make sure they complete all the work. Be very picky especially if you are not paying the bill.
Description of Work: Had a 1997 honda accord repaired with Roys. Damage done on the drivers side by somone who side swiped my step daughter. We did not pay for any of the work performed as the other drivers insurance paid the bill. The work was ok and acceptable but I had to take it back a few times to get all the issues resolved. They removed the inner wheel well lining to do some body work to the front fender, when reinstalling it they must not have got it back in there very good as it got tore out on a road trip to Montana. This caused a wiring harness to rub on the tire and short out which caused a lot of electrical issues after that. The air conditioning still does not work. They reskined the drivers door so they had that all tore apart, the window was out of adjustment after that and never would close all the way correctly. They did replace that and get it to work but in the process they scratched up the window tint on the drivers door window. They did offer to make it right but by this time I was fed up with taking the car back and the car was going out of state the next day. I would maybe use them again but would definately get other estimates.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from ROY'S AUTO BODY
Thank you for your review of Roy's Westside Auto Body on Angie's list. We are always interested in improving our business and apologize for the poor experience you have had with Roy's Auto Body. We would certainly be happy to replace that window even as long ago as it was. Poor customer service and poor products have never been something we strive for. Please let us know how we can improve.

    Contact information

    800 JACKSON BLVD, Rapid City, SD 57702

    royswestsideautobody.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 AM
    Tuesday:
    7:00 AM - 5:00 AM
    Wednesday:
    7:00 AM - 5:00 AM
    Thursday:
    7:00 AM - 5:00 AM
    Friday:
    7:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Service,
    Home Security Systems

    FAQ

    ROY'S AUTO BODY is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 AM

    Tuesday: 7:00 AM - 5:00 AM

    Wednesday: 7:00 AM - 5:00 AM

    Thursday: 7:00 AM - 5:00 AM

    Friday: 7:00 AM - 5:00 AM

    Saturday: Closed

    ROY'S AUTO BODY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ROY'S AUTO BODY does not offer free project estimates.
    Yes, ROY'S AUTO BODY offers eco-friendly accreditations.
    No, ROY'S AUTO BODY does not offer a senior discount.
    No, ROY'S AUTO BODY does not offer emergency services.
    No, ROY'S AUTO BODY does not offer warranties.
    ROY'S AUTO BODY offers the following services: Collision Automotive Auto Repair

    Contact information

    800 JACKSON BLVD, Rapid City, SD 57702

    royswestsideautobody.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 AM
    Tuesday:
    7:00 AM - 5:00 AM
    Wednesday:
    7:00 AM - 5:00 AM
    Thursday:
    7:00 AM - 5:00 AM
    Friday:
    7:00 AM - 5:00 AM
    Saturday:
    Closed