Description of Work: Hired them to clean sewer clog. |After a couple tries the clog was cleaned but the cleaning rod is still in my sewer and my bathroom is unusable. This has been the situation for 2 weeks now. The owner has been out and tried to get rod out but no luck. If I can even find anyone to dig it up, I will be out probably thousands of dollars.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$150
Kathleen S.
11/2013
5.0
plumbing
 + -1 more
The company sent a plumber out quickly after we called. He arrived on time and was friendly and professional. My only complaint was that the first service call didn't completely fix the problem but when notified of the issue another plumber was dispatched promptly. I thought they were very responsive in addressing the problem. I would use them again.
Description of Work: Cleaned out a stopped drain in the basement.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
JILL L.
09/2013
5.0
plumbing
 + -1 more
I needed to call these guys 2 or 3 times for help before I could get a permanent fix on my main line. They were prompt, responsive, and helpful in determining the cause of my problem. They ascertained I needed a new line dug to the main, which was a service they couldn't provide, but recommended a couple great providers. They were very professional, prompt, and i was very happy with the results.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cindy C.
05/2013
5.0
plumbing, sewer cleaning
 + 0 more
They were very prompt and they were always close to the time they said they were going to be out. It was an odd little problem and they kept working with different options until they finally figured out what the problem was.
Description of Work: I have used Rapid Rooter. They came out and cleaned the main sewer line. They also fixed a clog in the toilet and put a toilet in.
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Service Categories
Plumbing,
Sewer Cleaning,
Septic Systems
FAQ
RAPID ROOTER is currently rated 4.4 overall out of 5.
No, RAPID ROOTER does not offer free project estimates.
No, RAPID ROOTER does not offer eco-friendly accreditations.
No, RAPID ROOTER does not offer a senior discount.
No, RAPID ROOTER does not offer emergency services.