Mystic Mountain Landscapes

The most unprofessional company I’ve ever worked with. Mystic did my front yard during construction so I got a quote from them to do my backyard. The sprinkler portion was high so I hired someone else to do that. They came to walk my property and talk about exactly what I wanted done. As they were looking at my yard they saw the sprinklers being installed. They agreed to do top soil, sod, and a substantial amount of rock (probably totaling over 4K still) and told me they would get me an updated quote. They told me they would be able to get to my yard in about 2 months. I never got the quote so I tried many times to call them and follow up with no reply. Finally I saw them landscaping my neighbors house two weeks ago and drove up to talk to them. They told me they had two more houses to do and would then get to mine. Several phone calls and a few weeks later still zero call back and no word. I decided to reach out to my builder to see if he could get me another number. He informed me “Tom said since you had someone else do your sprinklers they don’t want to do your yard. You can get them to do it.” So basically, they lied to me for months. Told me I was on their schedule. And didn’t even have the decency to call me and tell me they were no longer going to landscape. What a joke. I would never use a company that is so dishonest or terrible at communicating. If you’re looking to get your yard done I would highly suggest finding someone else that is trustworthy. Mystic is not that company.

unknown

They have one person that isn't very careful with the weed trimmer, he broke a rain gauge, and killed the plants. I wouldn't rate them as excellent because they hire summer help, those back from college, and it's not their aim in life to be good lawn mowers. I had called them yesterday and asked them not to use the weed trimmer on my lawn, but they did.