GATEWAY

We ordered it off of QVC. It showed up on the front porch a week later. It has been a good computer. It still works after at least seven years. The DVD drive and disk drive have both failed, so those are removed. The computer's a bit slow, but it's still running. I upgraded to XP by using my own disk. They wouldn't talk to me after that because I voided some agreement.

I WAS DISAPPOINTED THAT GATEWAY CLOSED ALL THEIR STORES AFTER I PURCHASED THIS LAPTOP. I SPECIFICALLY CHOSE GATEWAY FOR THIS PURCHASE BECAUSE OF THEIR LOCALITY. I DON'T LIKE SPENDING HOURS ON THE PHONE TO THEN HAVE TO SEND THE PRODUCT IN. I WAS FURTHER UPSET THAT I SPENT ADDITIONAL MONEY FOR AN EXTENDED WARRANTY THAT WOULDN'T COVER THE SHIPPING OR BOX OF THE LAPTOP, SO I HAD TO PAY AN ADDITIONAL AMOUNT. WE WERE WITHOUT THE LAPTOP FOR A LONGER TIME PERIOD THAN WANTED AND WHEN THE LAPTOP WAS RETURNED, THERE WAS NO EXPLANATION AS TO THE PROBLEM.