Restoration-RX, LLC

Siding, Roofing, Gutters,

About us

With over 35 years of combined consulting and construction experience, Restoration RX is different than your standard builder or specialty contractor; we provide an unmatched service and we're dedicated to the quality of your home! As a licensed general contractor, We specialize all things roofing and "healthy home" inspections or as we refer to them "well home check-ups" that will give you a sense of security! We’re the only contractor to offer a leak free certification on your current roof. Please give us a call for more details and we look forward to serving you!

Business highlights

6 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Storm damage services, Roofing certification, roofing inspections, roofing repairs, roofing replacement. Exterior restoration services-roofing, gutters, siding and decks.

Services we don't offer

We are a licensed general contractor but specialists in roofing and EXTERIORS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.4
punctuality
4.4

Filter reviews by category

Showing 1-9 of 9 reviews

David T.
06/2020
1.0
siding
  + -1 more
They said all subcontractors they tried to hire wouldn't do it for that low of price. I suppose, since I was informed it would require 200 gallons of stripper at $50 per gallon and 200 gallons of stain at $50 per gallon to do my house...that alone happens to come up to $20,000. Although they claim to give an itemized list of materials, I never did. Step one is protection of landscape, until chemicals are place directly on the lawn, then I'm told "what can you expect with this much chemical?" and step two is to ensure the wood isn't feathered during pressure wash, which is was badly damaged. Out of site, out of mind seems to be a general theory, as well as complain about caulk color, and not even follow through with stripping and caulking (just replacing that which was missing). I was also appalled when they made it seem that $800 window screens and adding new landscaping mulch was doing me a favor...since they failed to protect the landscaping and never removed the screens before blasting cedar pulp into the screens. I honestly don't think they know what they were doing, and just pretended they did.
Description of Work: Strip and stain cedar siding house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,500

Response from Restoration-RX, LLC
We agree that there were issues; some within our control, some out of our control, however, ultimately we are held Accountable. We have learned a great deal from that entire experience and have made many changes to our system and protocols since this occurred over 8 months ago. All companies will have failures as we are constantly learning and getting better-Unfortunately, it came at a great cost to both parties. We sincerely offer our apologies and will continue to make every effort to make sure it won’t happen again. This project involved decades old solid cedar siding that had multiple layers of previous paints and stains. We grossly underestimated the difficulty of removing old paints, which caused variations in the siding and landscaping issues. Although these possible issues were discussed prior to the project, (restoration of older cedar will never be like new.) Better efforts should have been taken to explain the final product as its restoration not replacement. There was also a communication issue as to the extent of work quoted to client prior to signing a contract, as multiple changes to the original scope of work were made, drastically altering the difficulty and amount of work to be done. It’s our responsibility, not the clients, to make adjustments to both the contract and what expectations such changes will make. We failed to discuss in depth the exact details, therefore we failed in the execution. New screens were provided and mulch supplied to rectify issues that occurred during the process as a byproduct of water and strippers. It was at our suggestion and cost to replace these items with no requests from the clients. Additional offers were made to replace or repair areas of grass, and declined by homeowner as it was October and he would take care of it. There was also an additional balance that was waived to compensate for imperfections and time it took to complete the project. We agree this experience didn’t end the way we would have hoped. It’s never our goal to upset clients or provide poor service. We sincerely apologize for the inability to properly communicate all concerns or meet all the expectations we’d all hoped for. We acknowledge imperfections and unsatisfactory areas and we will still offer to rectify to the best of our ability. We agree to the frustrations caused and we continue to apologize for all those events. We’ve received many compliments and additional contracted clients from area homeowners that have seen the completed project and were impressed with how it looked.

Bonnie N.
05/2020
5.0
roofing
  + -1 more
They were very clear on what needed to be done and when finished explained exactly what they had done for the estimate that they originally gave me. I would hire again in the future.
Description of Work: Roofing

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Restoration-RX, LLC
Thank you for the opportunity. We look forward to seeing you again soon.

denise W.
07/2019
1.0
gutter repair
  + -1 more
they never gave an estimate and I've contacted them twice. poor professionalism. I could only imagine if I hired them to do the work.
Description of Work: need an estimate for gutter work

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from Restoration-RX, LLC
Thank you for contacting Restoration RX through Angie’s list. We always make every effort to respond in a timely manner to each and every inquiry for services we provide. As a general contractor, we use specialty sub contractors. Your request was given to one of our specialty gutter teams for measurements to ensure we’d get exact material quotes from the team that would complete the job. They responded that they couldn’t find the house. After a second response from you with the address, it was again given to a gutter team. We accept full responsibility as you contacted us for a quote. It’s never in our companies interest to upset or offend any potential client. I sincerely apologize for the inconvenience and any stress this may have caused. My sincere apologies. Trepp

Jane L.
10/2018
5.0
siding
  + -1 more
The man that worked on the house for professional, informative, and very easy to work with! I recommend them highly!
Description of Work: I need the siding replaced prior to the sale of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Restoration-RX, LLC
Thank you for giving us the opportunity to help. Good luck with the sale of your home and your pending move. We look forward to helping with any future restoration needs you may have. Kind Regards

Jean P.
07/2018
5.0
remodeling
  + -1 more
They did a beautiful job! They were very efficient. They came in and in no time at all, had the old cement out and removed extra dirt and grass to make room for the new, larger patio. They didn't waste any time and it still looks great!
Description of Work: They re-built my cement patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry W.
07/2018
5.0
remodeling
  + -1 more
The service went good, they did exactly what they said they would do, they were polite and courteous, and I was very happy. They clean up great after the work was done.
Description of Work: Roofing and Re-siding .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim E.
07/2018
5.0
roofing, decks, gutter repair
  + 1 more
Everything went great. They were really well informed. TJ kept checking on us and did a great job of representing us with the insurance company.
Description of Work: They did our roof, gutters and deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pam D.
07/2018
5.0
remodeling
  + -1 more
It was excellent. They were timely. They were right there until the job was done.
Description of Work: They built a deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina M.
07/2018
5.0
remodeling, roofing, siding
  + 1 more
They were excellent. You were extremely professional. They completed the job in less amount of time than what was anticipated. They cleaned up really good after themselves. I can stress enough how awesome they were. Very nice and mannerful. The quality of their work is really good. They're a class act. I would recommend that to anyone.
Description of Work: They've done all kinds of different things. Roof siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    26398 461st Ave, Hartford, SD 57033

    http://www.restoration-rx.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    Roofing,
    Gutters,
    Decks and Porches

    FAQ

    Restoration-RX, LLC is currently rated 4.4 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Restoration-RX, LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Restoration-RX, LLC offers free project estimates.
    No, Restoration-RX, LLC does not offer eco-friendly accreditations.
    No, Restoration-RX, LLC does not offer a senior discount.
    Yes, Restoration-RX, LLC offers emergency services.
    Yes, Restoration-RX, LLC offers warranties.
    Restoration-RX, LLC offers the following services: Storm damage services, Roofing certification, roofing inspections, roofing repairs, roofing replacement. Exterior restoration services-roofing, gutters, siding and decks.
    We are a licensed general contractor but specialists in roofing and EXTERIORS.

    Contact information

    26398 461st Ave, Hartford, SD 57033

    http://www.restoration-rx.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM