Reviews
4.613 Reviews
Showing 1-13 of 13 reviews
Colin E.
03/2017
plumbing
+ -1 moreProject was finished on time and on budget.
Description of Work: Replace shower enclosure, reset toilet, re-plumb fixtures.
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Yes, I recommend this pro
Joyce O.
02/2017
plumbing
+ -1 moreIt always goes will when you hire them.
Description of Work: replaced a tub faucet
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Yes, I recommend this pro
$250
Peg S.
03/2016
plumbing
+ -1 moreunknown
Description of Work: Always have done good and clean work.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Gayle N.
05/2015
plumbing
+ -1 moreunknown
Description of Work: We are building a new house. Courtesy installed all the plumbing and fixtures.
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Yes, I recommend this pro
$33,000
Rachel M.
01/2015
plumbing
+ -1 moreunknown
Description of Work: I contacted Courtesy Plumbing to install a toilet and get an estimate on a bathroom remodel. Their service guy who comes out to give quotes came out promptly, was friendly and professional. However, they said they couldn't get anyone out to install the toilet for another week or two. (this was a problem, cause a working toilet is kinda essential!). For the bathroom remodel estimate, they called back later and pretty much said they were not interested in the project because we own a modular home (not a mobile/ trailer home). Our home is well-kept, in very good condition and we've done a lot of updates, so I felt there was some unnecessary discrimination against customers who are not in high income brackets.
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vern B.
07/2014
plumbing
+ -1 moreunknown
Description of Work: They installed the rough in plumbing for a new house. It went very smoothly and they did a great job. |
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Yes, I recommend this pro
$5,000
Brandi C.
07/2013
plumbing
+ -1 moreCalled them for 2 days before they could schedule me, and after informing them of my problem, they classified my plumbing issue as an and quot;emergencyand quot;. I had to take off an entire day of work waiting on them! They finally called at lunch saying that someone will be at my house in less than 30 minutes. I waited and waited until after 3:00 and called them back the first time. Upon doing so, they said that some and quot;emergencyand quot; came up that they had to address and that they would be out in about 45 minutes. Well, still waiting and waiting and basically wasting my entire day, 5:00 rolled around and nobody showed up. Right before 5:00 I called to inform them that I was unhappy and no longer wished to use their company, the guy told me ANOTHER emergency came up. I was furious as a simple phone call from them would have been enough to allow me to get back to work. Around 5:30 the guy showed up, and he was very nice and did a good job. This was the only positive aspect of my experience with them. However, the bill came in and I am not too happy about it either. I bought my own garbage disposal and the guy was out for an hour, hour and a half max. They charged me $$$$ for labor, a truck service fee, and to dispose of my old disposal (which they are going to refurbish and resale anyway!) - as if I was unknowingly charged for after hour service despite them saying they will be out at lunch that day. Overall, the worst experience I have had while trying to get anything in my home repaired. I will never ever call them again! They treated me horribly and then hit me again with a horrendous bill! Their level of professionalism is appalling. Good thing there isn't many other companies for people in our area to turn to as I am sure they'd be out of business. Regardless, they won't be getting my business again
Description of Work: Called them to replace a garbage disposal
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$170
vern B.
07/2013
plumbing
+ -1 moreThey are very knowledgeable and their craftsmanship was very high. They did an excellent job.
Description of Work: installedsewer and roughed in hot and cold water for new home.
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Yes, I recommend this pro
$5,000
Jim S.
07/2013
plumbing
+ -1 moreThey were so prompt, they wanted to come a day early. The water heater was installed perfectly by noon.
Description of Work: Installed new water heater.
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Yes, I recommend this pro
$600
bob C.
06/2013
plumbing
+ -1 moreWe have used Courtesy Plumbing and others over the years. If the job is complex these are the only people to call. Also if you want it done right and fast and professionally. Plumbers are expensive but these folks are focused on the task at hand so I recommend them.
Description of Work: replaced sump pump
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Yes, I recommend this pro
$275
Tom K.
03/2013
plumbing
+ -1 morevery well.
Description of Work: repaired a toilet
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Yes, I recommend this pro
$75
Renae K.
11/2012
plumbing
+ -1 moreOverall it went well even though they had to come back a second time to fix their mistake
Description of Work: They were very easy to get ahold of. We have a boiler system and we did not have any hot water. They came in and drained the air from the lines. Unfortunately they forgot to turn a valve back on after they left so we still did not have hot water that night. We called them first thing in the morning and they had the guy back there in an hour. He even showed my husband what he did to fix the issue so we didn't have to call them back if we needed to let the air out of the lines again.
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Yes, I recommend this pro
$150
Carrie S.
03/2012
plumbing
+ -1 moreThe plumber was highly knowledgeable and was very willing to show me how to do thing properly.
Description of Work: I use Courtesy plumbing and have been using them for awhile now.
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Yes, I recommend this pro
$400
Contact information
206 Main Ave S, Brookings, SD 57006
Licensing
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Service Categories
Plumbing
FAQ
Courtesy plumbing is currently rated 4.6 overall out of 5.
No, Courtesy plumbing does not offer free project estimates.
No, Courtesy plumbing does not offer eco-friendly accreditations.
No, Courtesy plumbing does not offer a senior discount.
No, Courtesy plumbing does not offer emergency services.
No, Courtesy plumbing does not offer warranties.
Contact information
206 Main Ave S, Brookings, SD 57006