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Dakota Floors

Flooring Sales and Installation, Ceramic Tile, General Remodeling,

About us

Dakota Floors serving the Sioux Falls area is the name you can trust. We currently stock a wide-range selection of wood flooring, carpet, tile, cork, laminate & vinyl floor coverings to help you find that unique product to fit your project. Dakota Floors continually expands our product selection & flooring knowledge to help you find products that meet your needs & exceed your expectations.

Business highlights

35 years of trusted experience

Services we offer

Sale & installation of hardwood flooring, carpet, ceramic tile, cork, bamboo, DuraCeramic, laminate, cleaning products.

Amenities



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.64 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.5
punctuality
5.0
Showing 1-4 of 4 reviews

John J.
02/2016
5.0
ceramic tile, flooring contractor
  + 0 more
The price was all tied up into the contract repayment. It is top of the line vinyl and they lay it on almost like you lay ceramic tile.
Description of Work: They did vinyl tile.
Rating CategoryRating out of 5
Yes, I recommend this pro

john M.
06/2015
1.0
flooring contractor
  + -1 more
unknown
Description of Work: /distance too great for consideration
Rating CategoryRating out of 5

Jason L.
07/2014
2.0
flooring contractor
  + -1 more
I was willing to consider similar alternatives to the sample I'd brought, with some professional advice. Little was offered. While there was obviously a personality conflict between the salesman and I, his dismissal of us seemed wholly unwarranted. Alternate products/sales people could have been offered, instead. I was ready to buy, but Dakota Floors was unwilling to sell, for whatever reason.
Description of Work: Visited showroom to look over flooring options. Salesman became very defensive when I questioned his critical comments about bamboo flooring, a product they do not carry (I had brought a sample from another store to give an idea of what we were looking for). After a short conversation that I felt was a civil one, he declared that his store was "not the right one for us," he sent us away with the veiled, unspoken threat that his large dog would see us out if we did leave now, so we did.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Dakota Floors
[member name removed], thanks for your comment. We take the input of all of customers seriously. We are sorry to hear you were unhappy with your experience. At Dakota Floors, our goal is not simply to move product at all costs. We remain at the forefront of the industry in terms of best maintaince practices and new flooring products. The last thing we want is for a customer to make a significant, long-term investment in their home and be unhappy with the results. Bamboo continues to be a product that sees substantial movement in regions such as ours with varying humidity. The largest manufacturers in the US are discontinuing their product lines due to complaints by customers. We refuse to sell products that we do not believe in and this expertise is why customers repeatedly come back to us. We were able to offer you an engineered product that combats this movement, however, you stated refinishing was a top criteria for your purchase. We stand by our claim that this product cannot be refinished unlike various other products that we stock. The „unspoken“ threat was exactly just that; something that was never said nor any type of behavior condoned by us at Dakota Floors. We are a family friendly store and are dedicated to providing a welcoming atmosphere and unbeatable professional service and affordable prices. We’d be more than happy to welcome you back and have an honest discussion about which type of floor is best suited for your needs.

Bradley C.
01/2013
5.0
flooring contractor
  + -1 more
We contacted dakota floors, looked at several samples of refinishing for the living room hardwood. We also decided on the flooring replacement for the kitchen and the bathroom. The sales people were friendly, and knowledgeable. They visited the home, measured the flooring, and sent a quote to us in short order. They made sure they could do the flooring in a single time frame, rather coming back 2 or 3 times to do get the job done. We knew the living room floor had a lot of issues, and they kept us informed of every issue they had. The living room floor turned out absolutely wonderful. The room was cleaned and could not find any wood dust anywhere in the house. We chose the oil rubbed finish, which really brings out the wood grain. The installers then installed the bathroom LVT flooring, which turned out to be better than what we expected it to look. The kitchen was also done in an LVT flooring that is really hard to distinguish from real wood. The installers even moved the appliances back into place for us, no charge. The fit and finish of the LVT flooring was impeccible. We are going to be selling this house in a few years, and we will definitely use Dakota Floors again without any hesitation.
Description of Work: Dakota Floors took an old, tired, stained and damaged living room hardwood floor and refinished it to an amazing transformation. They also installed LVT flooring in the kitchen and bathroom. The installers did an amazing job, extremely knowledgeable, courteous and outright genuinely nice guys. They were very respectful of our property, and very honest of any problems. We originally wanted to install flush mount vents, but after the installers looked at the flooring, they gave an honest assessment that the floor was too thin in that area to effectively put them in without compromising floor integrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    808 Ash St, Brandon, SD 57005

    www.dakota-floors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Dakota Floors is currently rated 3.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 9:00 AM - 5:00 PM

    Dakota Floors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Dakota Floors does not offer free project estimates.
    Yes, Dakota Floors offers eco-friendly accreditations.
    No, Dakota Floors does not offer a senior discount.
    No, Dakota Floors does not offer emergency services.
    No, Dakota Floors does not offer warranties.
    Dakota Floors offers the following services: Sale & installation of hardwood flooring, carpet, ceramic tile, cork, bamboo, DuraCeramic, laminate, cleaning products.

    Contact information

    808 Ash St, Brandon, SD 57005

    www.dakota-floors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:00 PM