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M.A.D. Handyman Services

2.7(
6
)

Handyman Services, Roofing, Doors,

... +23 more

About us

M.A.D. Handyman Services in Rapid City, South Dakota is a locally owned company that began serving the area in 2011. Our mission is to provide workmanship that exceeds the customer's expectations. M.A.D. Handyman Services offers free estimates and charges no material mark-up. This allows for the areas most competitive prices for all your home service needs. M.A.D. Handyman Services is a certified EPA Lead Based Paint Renovation Professional. We take your family's heath very seriously. If you hire a home remodeling contractor to renovate any part of your home, make sure they are EPA Certified. This ensures that the necessary steps are taken to keep your family safe from any lead dust that can be disturbed and ultimately harm your family. Whether you need residential painting, door/window installation, kitchen or bathroom remodel, staining, or any other project small or large we provide the experience and dedication to do it right. The M.A.D. Handyman Services Experience: Easy to Locate and Contact First Contact is met with a friendly, helpful person. Estimates are convenient and promptly attended. Estimates are done by a clean, professional and knowledgeable person. Clear estimate is provided within 24 hours of request date. Work is scheduled for a convenient time. Work is completed at the time it was scheduled and done exceptionally well. Follow-up contact is made to ensure customer satisfaction. Areas Served Counties - Pennington, Meade and Lawrence Cities/Towns - Rapid City, Blackhawk, Box Elder, Sturgis, Deadwood, Lead Communities - All within the listed Cities/Towns Our Mission Our mission is to provide workmanship that EXCEEDS our customer's expectations in a timely and professional manner. Give Back Commitment M.A.D. Handyman Services is proud to provide two hours of handyman services/free labor to senior citizens, disabled and military homeowners to support our local community. * 4 Hours Minimum ** Materials not included.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

M.A.D. Handyman Services provides many different services small and large. We can provide Carpentry, Masonry, Drywall, Gutter Cleaning, Door & Window Installation, Ceramic Tile. We also provide interior & exterior painting Services, Metal Roofs, Staining and Masonry Painting.

Services we don't offer

Electrical, Plumbing, Asphalt, Excavation and Foundations (can be sub-contracted).

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

Check

Reviews

2.76 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
17%
3
17%
2
17%
1
33%
Rating CategoryRating out of 5
quality
3.0
value
3.3
professionalism
2.3
responsiveness
2.8
punctuality
2.8
Write a review
Showing 1-6 of 6 reviews
Michelle B.
11/2012
2.0
roofing
  + -1 more
Unfortunately the quality of the roofing job did not hold up resulting in multiple leaks relating to improper flashing placement. Another company had to re-roof the home. In addition, the company bounced a check for the building permit that resulted in us receiving a bad check claim from a collection agency relating to our name being on the building permit. I would not recommend this company relating to poor quality of workmanship and poor finances.
Description of Work: Roofing tear down and replacement
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$5,500
Al C.
04/2012
1.0
handyman service
  + -1 more
Regarding the storm doors: Neither door will close properly, nor was the trim work finished. Regarding the main entry door: Work not finished. Door latch not reset. No insulation installed. It was placed improperly in the opening. Drywall not finished. Trim work not completed. No effort to do any cosmetic work at the threshold (Carpet repair). All in all, a TOTAL DISASTER. Regarding the retaining wall: Footings inadequate. None of the rest of the work was even attempted! Regarding the painting: Work not completed. The majority of the paint remains in the can. NEVER, NEVER, NEVER use MAD Handyman Services for anything. Stay as far away as possible from them. We are headed to court in May, 2012.
Description of Work: Remove two storm doors. Install two new storm doors. Remove main entry door. Install new main entry door. Demo flower bed/garden area retaining wall. Pour concrete footings for new brick retaining wall. Paint storage shed/carport area.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
x X.
02/2012
3.0
handyman service, woodworking
  + 0 more
Overall I would not recommend this company.
Description of Work: Initial contact via phone 11-3-11, owner was courteous. Delay in receiving written estimate. The owner stated over the phone on 11-9-11 that estimate would be received 11-11-11 , after numerous phone calls and email messages finally received bid 11-29-11. The work involved re-installing a wooden outdoor sign, the posts had been damaged. The estimate was reasonable. Work started on 12/15/11. The handyman who reinstalled the sign was professional and did a good job. The installation was done but it was too cold to apply stain to the wooden posts. Payment for the project was demanded over the telephone by the business owner although the project had not been completed. This is poor business practice. Payment is usually requested upon completion of the project. The owner stated over the phone that if payment wasn't made that day he would yank the sign out of the ground. I proceeded to write an agreement which was signed by the handyman who installed the sign. The agreement stated that payment would be made in advance, as the owner demanded, and stain would be completed as soon as possible, which was done.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$400
Response from M.A.D. Handyman Services
The timeline that the customer states within their comment is very accurate. The information about the rest is completely false. I appreciate my customers and the Angie's list community, but it is very discerning that a customer can provide information along with a grade and be given the ability to tarnish a good company's name. If you would like further explanation of this project, you can contact me at the telephone number on my profile. I would be happy to explain "The Real Story". Thank you
Rick H.
11/2011
1.0
gutter repair, handyman service, roofing
  + 1 more
I was taken for 950 dollars the price of installing my gutters!
Description of Work: I hired MAD handy man services to put shingles on my house & garage & put new rain gutters up.I ended up hiring a different company to fix the mess they left me.They came back 3 times to try to get my rain gutters from leaking in the end caps and corners that were leaking on my front step & down spout was installed croocked.They were going to give me a bid on my siding & recover my sunroof but I found a different company to finish my job.It took them over 5 weeks of unanswed phone calls to refund the 500 dollars that they had over charged me.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from M.A.D. Handyman Services
I received a materials check on August 4, 2011 to begin work on the customer's roof and gutter installation. I payed for and received the permit for doing this job on that same day. The customer wanted seamless gutters, and I explained to him that our company does not have the ability to install seamless gutters without sub-contracting a company to complete the installation for him. He agreed to have regular 5" gutters installed on his home and garage, due to the costs of seamless gutters. This project began on August 8, 2011 and was correctly installed and completed on August 11, 2011. The customer expressed his happiness for the the job, and remitted a final labor check on August 11, 2011. I was contacted by the customer relating to leaking from the seams of his gutters. I explained to him that the manufacturer of the gutter material clearly states that there is no way to prevent gutters from leaking from the seams. This is the reason why "Seamless Gutter" companies are replacing traditional gutters. I re-visited the customer's property several times to attempt to correct the problem to no avail. My secretary made a mistake on his final bill, overcharging him $500. My company works on a "Cash Accrual" basis, which means that we only have money when our customers pay us for labor. I explained to the customer that I was waiting on an invoice from another customer in order to pay him for the accidental overcharge. I never disagreed about the overcharge. He became increasingly agitated and threatened legal action even after several calls to him explaining the issues. It is not normal practice for my company to divulge inappropriate information regarding a customer, but this customer solicited my company to commit insurance fraud. This customer wanted me to provide an falsified invoice for completing a replacement roof for his sunroom, in order for him to get the money from his insurance company. This was refused, because my company is not going to lie. After refusing to provide the invoice, this customer became very angry and ended up leaving a negative comment on our Angie's List profile. I caution my future customers to consider the source of the comment. Thank You!
Bonnie H.
08/2011
5.0
handyman service
  + -1 more
We discussed what needed to be done, how much material and time. I paid them for the materials, they completed the work and I have an appointment to make the final payment. I am a satisfied customer and hope to have them do more jobs for me in the future.
Description of Work: Built and installed a new door on the utility shed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Tracy D.
08/2011
4.0
handyman service, doors
  + 0 more
The job went well overall. I was expecting it to last only about 1 hour, but it took about 3 hours before all was said and done. However, I was charged for the job itself as opposed to an hourly rate and was relieved by that. Both fellas who did the job were very courteous and knowledgeable, and they assured me that if there was ever any problem with the installation, they would stand behind it 100%.
Description of Work: They installed a new storm door and removed the old one.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$76.53

    Contact information

    235 Douglas Rd Lot 5, Box Elder, SD 57719

    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Handyman Services,
    Roofing,
    Doors,
    Finished Carpentry and Woodworking,
    Gutters,
    Basement Remodeling,
    Dryer Vent Cleaning,
    Roof Cleaning,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Holiday Decorating

    FAQ

    M.A.D. Handyman Services is currently rated 2.7 overall out of 5.

    Sunday: Closed

    Monday: 6:00 AM - 5:00 PM

    Tuesday: 6:00 AM - 5:00 PM

    Wednesday: 6:00 AM - 5:00 PM

    Thursday: 6:00 AM - 5:00 PM

    Friday: 6:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    M.A.D. Handyman Services accepts the following forms of payment: Check
    Yes, M.A.D. Handyman Services offers free project estimates.
    Yes, M.A.D. Handyman Services offers eco-friendly accreditations.
    No, M.A.D. Handyman Services does not offer a senior discount.
    Yes, M.A.D. Handyman Services offers emergency services.
    Yes, M.A.D. Handyman Services offers warranties.
    M.A.D. Handyman Services offers the following services: M.A.D. Handyman Services provides many different services small and large. We can provide Carpentry, Masonry, Drywall, Gutter Cleaning, Door & Window Installation, Ceramic Tile. We also provide interior & exterior painting Services, Metal Roofs, Staining and Masonry Painting.
    Electrical, Plumbing, Asphalt, Excavation and Foundations (can be sub-contracted).

    Contact information

    235 Douglas Rd Lot 5, Box Elder, SD 57719

    Service hours

    Sunday:
    Closed
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM