I had just sent a request for a ball park figure of what to expect for my project as I am in budgeting phase right now. Mike took the time to return a few texts and ended up asking if he could call so that he could explain the different options that we had. He gave his professional opinion. Although we are not ready do his part of the project, I guarantee that he will hear from me again when it is time. He didn't have to provide the service that he did but it was greatly appreciated.
Description of Work: Concrete Slab quote
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Edward L.
07/2018
1.0
stamped concrete
+ -1 more
Never was contacted by this extremely (apparently) busy company.
Description of Work: We called this company looking for a concrete stamped solution for approximately 2500 square feet of porch and decking. My wife left a voicemail and I left two messages on Angie’s List for this company to call us back. Apparently they were too busy to pick up the phone. Congratulations on your overwhelming business. You just lost a bunch. I would recommend you contact Morales Concrete In Charlotte for tips on good customer relations. Yes I know you have good reviews on Angie’s List. It is the reason we called and messaged you repeatedly. Maybe this will be a lesson learned. Please do not respond stAting you did not receive the messages. I left two on Angie’s List. If you get this one I’m sure you got those two.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Concrete Solutions Of The Carolinas, LLC
Mr. [Member Name Removed] We are so sorry you had a bad experience trying to contact us. Unfortunately, we do not subscribe to Angie's list in anyway so therefore we had no idea you tried to contact us. We only log on to our free dashboard to see reviews when a customer lets us know they left one. As for calling, Mike is very thorough with his messages, but he is human and it is possible it slipped through the cracks with it being our busy season. I'm also wondering if you maybe contacted the Concrete Solutions in North Carolina by accident thinking it was us?!?! Again we apologize you couldn't get a hold of us but don't feel it warranted such a negative review considering we never did any work for you.
Margaret M.
10/2016
5.0
concrete driveways, patios
+ 0 more
Very professional, great job! They came back and touched up. All of my neighbors are jealous!
Description of Work: He put in a stained concrete patio for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff D.
06/2016
5.0
concrete repair
+ -1 more
The entire job from beginning to end was wonderful. Within a day or two of sending a request for a quote, I was contacted and had an appointment scheduled for Mike to come out and take a look at the current dirt path and size up the job. Mike went through every aspect of the job from what they do to prep the path, what to expect during the pouring of the concrete and what they do to after the pour (cutting in expansion joints). Mike made sure to explain what type of concrete he would use and which company would be supplying the concrete. There were no details spared and I was never left guessing throughout the process. I received the estimate for the job and that's what the job came in at. The job ended up using more concrete than was originally called for; partly because I asked to have the path wider in spots and partly because Mike determined that the path needed to be thicker in some spots. I received a call from Mike explaining why there was an overage and instead of dropping the full cost of the overage on me, he asked if splitting it was fair. I have never had a contractor take such an open and honest approach regarding money, and because of his explanation, it only added an additional $450 to the cost of the job. The path looks great and most importantly, my wife is happy. The crew was hard working and polite and cleaned up after themselves each day they were here. This was a very easy and enjoyable process for my wife and I to go through and I would highly recommend Concrete Solutions of the Carolinas to anyone looking to have concrete work done.
Description of Work: I had a concrete path poured down to my dock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Alyssa P.
06/2016
5.0
stamped concrete
+ -1 more
Mike (the owner) was amazing. From the very first phone call he was very responsive. He came to give us a quote and took us to job he had previously done so we could see the stamped concrete that he recommended for us. We were actually thinking we wanted something different but he gave us his thoughts and he was spot on with what we wanted. He got the job done in less then a week. He answered all the questions we had and had the best price. It was great working with him. The patio is beautiful.We couldn't be happier.
Description of Work: stamped/stained concrete patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,475
Simon M.
05/2016
5.0
concrete repair
+ -1 more
unknown
Description of Work: Called them up and they came out very quickly. Agreed to lower their price and went through in detail regarding the process. The whole job was completed in 1 day and so far the results look amazing. it was a fast, no fuss job with absolutely no issues at all. I would recommend them to anyone in a heartbeat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
James H.
05/2016
5.0
concrete repair
+ -1 more
unknown
Description of Work: It was an awesome experience. Mike came out, measured it up, laid it out and asked what we thought. It turned out beautiful. He showed up when he said he would and was just great to work with.
The short of it is, I reached out to Mike for a quote to pour 1000 sq. ft. of pool deck and 96 ft. of stamped concrete Coping. He asked me to send him some pictures of the project so I did. I followed up with two phone calls. It is now Saturday I have not heard from Mike via text or phone call. It’s very disappointing because this seems to be the normal across the board for almost anything in our area. In my best guess this would have been at least a $10,000 job or better, and based off of the work on his website it could have been a lot more if we could have just talk through the specifics. I’m sure this company is very busy based on how beautiful their work is, but at least a phone call or a text at the very least saying they are not interested, or they are too busy right now would be better than nothing at all. I have provided my rating based on initial customer experience. This is not based on work performed as I’m sure it is top notch!
Description of Work: Concrete Pool Decking and Coping
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$10,000
Response from Concrete Solutions Of The Carolinas, LLC
Mr. [Member Name Removed], I am terribly sorry for this and wish I could figure out exactly what happened. I keep every text and did a search for you every way possible with the exception of your phone number which I do not have. Not a single text comes up connected to your name or address. We had changed phone carriers around that time as well, but seem to still have all of my texts so don't believe that is it. May is an extremely busy time of the year for me and it is possible it could just be a case of slipping through the cracks. Either way I apologize for it and hope that you will give me another chance with your next concrete endeavor. Mike
Paul H.
10/2015
5.0
concrete repair, stamped concrete
+ 0 more
unknown
Description of Work: Decorative concrete work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Rita D.
01/2015
5.0
concrete repair
+ -1 more
They did a good job.
Description of Work: They did the stone work around my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
10/2014
5.0
concrete repair, stamped concrete
+ 0 more
We had an outstanding experience. Mike (the owner) took care of everything, from the dirt work to the pouring to the stamping to the clean up. He and his crew showed up when he said they would and the work went exactly how he had described it. The process was easy for us. On his quote visit, he asked us how we planned to use the patio and what our preferences were. He actually took us to a job he had just finished so we could see his work first hand. He then gave us general pricing information based on how large the patio is to be, what stamping,coloring, edging, decorative stuff, etc. we planned to use. We agreed on what we wanted and he told us he would schedule us in. From the time work began to us using our new patio was just under a week. Because the slab is free form instead of just a big rectangle, they set up the forms and asked what we thought -- as opposed to painting it out and making us visualize. This helps a non-visual person like myself immensely. He made a special alcove for our grill and recommended stamps that would make the patio unique. We could not be happier with the finished product. The talent and artistry required to get the results that Concrete Solutions Of The Carolinas attained on our patio are evident as you watch the process. Mike is a real artist and I highly recommend this company. I really wish I could put pictures (or knew how to put pictures).
Description of Work: Installed a free formed, colored and stamped concrete patio. Concrete is stamped with a stone look and dyed to match the style of our brick. The job included doing dirt work to make the patio the correct level and ensure proper drainage of the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Erika D.
10/2014
5.0
concrete repair
+ -1 more
unknown
Description of Work: Stamped concrete patio. They were excellent and I would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Bj B.
06/2013
5.0
concrete repair
+ -1 more
AFTER OBTAINING 3 QUOTES ON A GENERAL WHITE CONCRETE SIDEWALK, AND COMPARING THE PRICES I WENT WITH CONCRETE SOLUTIONS. THE DIFFERENCE IN PRICE WAS $250 FOR A STRAIGHT SIDEWALK TRIMMED WITH BRICK THAT I SUPPLIED - OR - AN EVEN LARGER WALKWAY WITH COLOR AND CONTOUR. SO VERY HAPPY WITH THE OUTCOME. ENDED UP WITH 2 TO 3 INCHES DEEPER POURED CONCRETE, PLUS THEY TOOK INTO CONSIDERATION THE TREES CLOSE BY AND ALLOWED FOR MORE EXPANSION JOINTS. IN ADDITION VOLUNTEERED TO INSTALL CONDUIT FOR FUTURE INSTALLATION OF LANDSCAPE LIGHTING.
Description of Work: SIDEWALK/WALKWAY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Carlton W.
05/2013
5.0
stamped concrete
+ -1 more
I hired Concrete Solutions to build me a stamped concrete patio. I was more than pleased with the result. They are excellent, very good at what they do and I would defintitely use again.
Description of Work: Stamped concrete patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL M.
07/2011
5.0
concrete repair, stamped concrete
+ 0 more
Gave Mike a call and he came right out. After showing Mike what I wanted done and he made some suggestions he gave me total price for the job. I accepted and scheduled for the next week. I wanted the old sidewalk removed and replaced larger. Also needed the driveway widened to give me more room backing my trailer in and also to help with the drainage that was washing across the driveway. Mike worked with me through the whole process to make sure I was getting exactly what I wanted. After the forms were in place Mike advised me it could be changed if not what I wanted. I was very pleased and told him to pour the concrete. A lot of dirt was moved and Mike washed and cleaned up when finished. Also did a little extra with the drainage under the sidewalk that he found needed to be done after the job was started with no extra charge. I had no idea how this project would come out, but I am beyond pleased. Mike went the extra mile to make me happy.
Description of Work: Remove old sidewalk and replaced. Widened driveway and reinforced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,050
Philip P.
07/2010
5.0
stamped concrete
+ -1 more
I was extremely pleased with the overall experience. Mike spent the time to explain the different options available and explain how the work needed to be completed. He then showed up at the time he promised, performed the work, and spent a good deal of time finishing the texture of the new concrete to match the existing texture. One thing they did that I thought was amazing was perform the work without disturbing an irrigation head inches away and without destroying the grass which was touching the driveway; magic how they did this. The work area was spotless after they finished. Very professional, no hassles, no problems of any kind, total piece of mind, the driveway is fixed and it looks great!
Description of Work: The corner end of my driveway was cracked. The work involved cutting out the broken section out, digging down deeper for new concrete, installing rebar to tie in to the existing curb and gutter, and installing a new triangular section to match the other side of the driveway. This work can best be described as a smaller type concrete driveway repair job.
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Service Categories
Concrete Pouring and Repair,
Decorative Concrete,
Concrete Driveways,
Patios
FAQ
Concrete Solutions Of The Carolinas, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Concrete Solutions Of The Carolinas, LLC accepts the following forms of payment: Check,PayPal
Yes, Concrete Solutions Of The Carolinas, LLC offers free project estimates.
No, Concrete Solutions Of The Carolinas, LLC does not offer eco-friendly accreditations.
No, Concrete Solutions Of The Carolinas, LLC does not offer a senior discount.
Yes, Concrete Solutions Of The Carolinas, LLC offers emergency services.
No, Concrete Solutions Of The Carolinas, LLC does not offer warranties.
Concrete Solutions Of The Carolinas, LLC offers the following services: Decorative concrete, all types of flatwork, driveways, patios, swimming pool patios, patio extensions, sidewalks & concrete slabs.