MANLY BROTHERS HEATING & A/C

Professional.

They were very thorough in their job walk for the estimate, got our input on each room/area, and explained what was ideal vs what would be "ok." They provided 3 different packages/price points with information about each and what our expectations needed to be for each and answered all of our 2,385 questions. The installers were prompt every single day that they were working on the house. They cleaned up after themselves very well. Obviously it's a bit painful to spend that kind of money, but now that our house is correctly and more efficiently heating/cooling it is reflected in our much lower power bills - AND we're comfortable inside our house. We've now seen significant differences every month since install. Two thumbs up.

; they promptly sent out a service man, but he said our entire system was bad, poorly installed, and there was no option but to replace everything. Sent us a quote for way more than the original quotes we had gotten the year before for similar systems. A third a/c service inspected our whole system, there was one small issue (a hose had not been connected), didn't charge us because they said they hadn't done that much and came back a month later to inspect the system to be sure, and it's been working fine now all summer. It seemed to us Manley was trying to take advantage of an older couple because they knew we were unable to go into the crawlspace and check what they said.

It went great! The estimate seemed a little high but they were very thorough in telling us what we needed to do and made sure to follow up with us in a timely manner.

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Always there when I needed them, even on the Fourth of July week a few years ago when it was 100+ degrees for a week. They came out on a Sunday evening. Replaced a part and checked the system- cost was something like $141. Happy to pay it, lucky to have their number in my contacts. Every time they come out they are quite professional and have their ducks in a row.

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They did a good job. They were very informative about my unit. They are very upfront about everything.

I have used Manly Brothers for over ten years. I highly recommend them! They will come out as soon as possible if your system breaks down, even on evenings and holidays. They do excellent work, and do not overcharge. They explain the service you are requesting, and price in advance. They do not require up front payments unless you are having a brand new system installed. Then I think its about 15% in advance and the rest when the job is done. They put in my new system last year, told me how to maintain it the right way, plus tell me how important it was to use the right filters and have yearly tune ups done. I highly recommend Manly Brothers.

They were quick and great to work with. I would recommend them highly.

The technician arrived on schedule and was very courteous. He had an almost impossible job to do. Duct work leading to the room over my garage had come loose and heat was going directly into the attic. The space to work in was next to impossible. I know, because I had tried to crawl in it myself with no success. Yet, the technician work diligently with no complaints for nearly two hours to repair/replace the duct work. The price was more than fair. I did get a small discount, as I have a service contract with this company. But I could not be happier with the repair.

From the moment I met him, I felt very comfortable with them. They were very professional, honest, sincere, and courteous. They did not make promises they could not keep. They explained things on a level I could understand, were competitively priced, and they put the effort to earn my business as opposed to just giving the best price. The actual owners come to explain the job they will do. Also, they are local, which I greatly appreciate.

We were very pleased with Manly Brothers Heating and Air. Workers were professional, knowledgeable, courteous and on time. Installers wore shoe covers when they needed to work inside. They removed all debris. The installers carefully explained all the important points of operating the new system and thermostat.

Technician showed up at agreed-upon time and quickly isolated the problem to shorted wire, which he repaired. Further troubleshooting revealed some other electrical issues at the meter box which had to be corrected by an electrician. But once these issues were corrected, the Manly Brothers technician came back out to the house and rechecked the heat pump operation. The only charge from Manly Brothers was their standard service call. This was our family's most recent experience with Manly Brothers. Between my brother-in-law and me, I think we have had Manly Brothers out to our places probably four times in the last six years. They always arrive when they say they will. Their work is top notch and they don't try to sell you something you don't need. Very honest folk. Highly recommended.

Great service, friendly, the new unit works great!

When we wanted to replace our downstairs system we contacted 3 companies to get a baseline on how much we were looking at. Since we had the downstairs under construction it was a perfect time to install the new unit. Each company came out and based on their calculations, all 3 had come up with different tonnage; we researched the brands they sold and based on reading from the internet and other homeowners experiences we settled on the American Standard Dual Fuel 2.5 ton system that Manly Brothers sold. Purchasing the extra 10 year warranty was fairly cheap and provided us the peace of mind that if anything were to happen it would be covered under the warranty. The representative from Manly Brothers allowed us to complete many of the tasks from the install checklist allowing us to reduce our cost greatly. For example we decided to remove the bushes that obscured the location for the new unit as well as to poor the concrete pad. From past experiences companies like to skimp on concrete pads and what you think is concrete is actually a foam core concrete covered pad that gets dropped into place. Over time this pad breaks apart and settles into the ground. We opted to dig down and poor a real rebar enforced pad that would not settle or break apart. Granted many companies would not allow the home owner to complete this because it would put them behind schedule for the install if it is not completed on time. We had worked out with Manly Brothers to come out on Friday to remove the old system and wait till Monday to install the new, allowing a good full 2 days for the concrete to cure and be ready for the install. The Install team removed both units and offered to take them away for us but since both units were in good working shape we decided to have them placed off to the side for us to decide what to do. Again other companies wanted the old systems to sell for scrap or sell to other homeowners and that is lost money if you allow that to occur. Manly Brothers also allowed us to install a new duct system under the house. The old duct system was that old, original from 1986 when the house was built and needed to be replaced. We had another company that was cheaper, come and install what we wanted, a complete rigid pipe system for the trunks and flex pipes for the last 2 feet. Rigid pipe allows for greater air flow and the last 2 feet being flex reduces any and all vibration to the house. As mentioned before the other companies would not touch the job unless they did the piping and that increased our cost from 6500 to 17K and that was not the goal with the replacement. Overall Manly Brothers and the install team from Manly brothers are great to work with due to their attention to detail, listening to the customer's needs and wants, and providing support above and beyond the normal scope of the contract in order to ensure the customer is happy.

I would recommend them. They are honest. The prices are reasonable. I refer them to all my friends.

Awesome!