Not well!!!! Roofers left plywood on Master bedroom patio over the weekend and storm water entered the house and caused over $16,000.00 in damages. In addition, roofers left nails and razor blades on the ground which my children found. I'm in the process of filing a claim with my homeowners insurance!
Description of Work: Re-roofing
Rating Category
Rating out of 5
professionalism
1.0
$23,000
William H.
03/2020
5.0
roofing
+ -1 more
IT was very good. He got some crew that is proud of their work.
Description of Work: replacement roof
Rating Category
Rating out of 5
Yes, I recommend this pro
Deborah H.
07/2015
5.0
roofing
+ -1 more
I met with three separate companies to get an estimate. My husband and I both felt that Hunter Roofing Concepts was the company we wanted to work with. Keith Hunter was professional, returned our phone calls promptly, provided a written estimate, and met with us a second time before we had made a decision to address questions. He provided guidance when we needed it and helped us decide on a color of shingle that would be most appealing. There was no pressure at any point. The work was done in 4 days by a very competent and experienced team. They were friendly, hard working, and paid attention to the smallest details. We knew from the start that we picked the right company. They were perfectionists. We are thrilled with the result. I would highly recommend this company.
Description of Work: This company removed all of our roof shingles and installed new shingles shortly after we moved into our house. The original roof had been installed improperly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cara D.
10/2014
5.0
gutter repair, roofing
+ 0 more
Replacement of old 27 year roof, inspection of existing gutters and installation of new gutter guards. Crew did a wonderful job and did prompt professional cleanup every day after working on house! Will use again and refer to others as well.
Description of Work: Roofing/Gutter Guards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,700
Rob B.
09/2014
5.0
roofing
+ -1 more
I corresponded directly with Keith Hunter mostly via email, which is most convenient for me. I find most contractors don't communicate well. Not in this case. The responses were timely, concise and we quickly worked out the details of the new roof. The quote was right in-line with other contractors, but I chose Keith because I got a better vibe from him than I did the other companies. The worked started on exactly the date planned. The crew worked h****** a rather difficult roof. I was especially impressed at how clean the worksite was kept. I have mowed the yard twice since the roof was installed and have yet to find one stray nail. The job was completed on schedule. Keith returned a couple days later to perform a final inspection and collect the balance due. Our roof looks great and we couldn't be more happy.
Description of Work: Remove old asphalt roof, remove abandoned chimney in need of repair, install new architectural shingle roof with ridge vent and drip edge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,750
Brian N.
10/2013
5.0
roofing
+ -1 more
Provider was very prompt and detailed. Provided pictures before and after.
Description of Work: Repaired roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Ben M.
08/2013
5.0
roofing
+ -1 more
Hunter roofing was wonderful, Keith Hunter and his crews were always on time and professional. They were great to work with and did excellent work. This job involved dealing with my insurance company, Keith helped make this an easy task. The Hunter crews were respectful to my family, worked quickly, and did a nice job cleaning up. I have recommended them to friends, and they have since done several other houses in our neighborhood.
Description of Work: Complete new roof, due to hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,700
Alison S.
08/2013
2.0
roofing
+ -1 more
A friend referred us to Hunter and were very happy with their work, so I figured I could wait a week to have my roof repaired. I understand that all roofers are very busy right now, but Hunter needs to figure out how schedule appointments so that people can count on them coming out. It was one thing for me to wait a week and a half, but now, we have had a few more storms and I have even more damage and will probably have to go to the bottom of the list for the next roofer. It is just a shame because I had heard such good things.
Description of Work: I called to have a leak in my roof repaired and was told it would be the end of next week. On Friday of the next week, I still had not heard from Hunter. So, I called and was told that they were even further behind and did not know when they could come out.
Rating Category
Rating out of 5
responsiveness
2.0
Yes, I recommend this pro
Response from Hunter Roofing Concepts Inc
We're sorry to hear this member was so displeased. The member was made aware of our schedule when we first received her call. As she mentioned herself, we had a lot of rain which only pushes the schedule out more. The second time the member called, I apologized and informed her of this and told her we completely understood if she could find someone else to do the repair sooner. She was very understanding at the time and told me she would call me back if she couldn't find someone. Because we do have a lot of "word of mouth" referrals, we've received a tremendous amount of calls for leaks/repairs and have even tried to turn some away. All have requested to stay on the list. I think this speaks volumes about our reputation.
Robert C.
07/2013
5.0
roofing
+ -1 more
All done in one day (including complete cleanup) with minimal disruption. Great job all around.
Description of Work: Reroofed about 1/3 of the house (always the biggest problem area in the past) and put a protective layer (against water and ice) around the chimney (another problem area in the past).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Janet I.
04/2013
5.0
roofing
+ -1 more
I hope I never need another roof, but would certainly hire them again!
Description of Work: Excellent company to do business with. Work was very well done in a timely manner. Cleaned up afterward and left us in good condition. I hope I never need another roof, but would certainly hire them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Steve D.
03/2013
5.0
roofing
+ -1 more
Hunter is a very professional roofing company. They do exactly what they quote and even other small things that come up during the work process.. They work from sunrise to sunset to complete the job in a timely manner. Cleanup is top-notch. We could not have been happier with the work. We did experience a small leak and contacted the owner and immediately the problem was resolved. We could not be happier with this roofer. A+ does not begin to do them justice. Don't even consider anyone else. And no-I'm not related to them or a personal friend. I am just that happy with their work.
Description of Work: Complete new roof including removal of old roofing due to hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Mark L.
03/2013
5.0
roofing
+ -1 more
From quote to contract to installation to cleanup, everything was extremely professionally done. I met with Keith Hunter at the house, and later to sign the contract. In comparison to others, he was more professional and prices as good or better. After a rainy period, they came to do the work as scheduled, and finished in less than two and a half days. They left no evidence that they were there, other than a new roof. We could not be happier.
Description of Work: They performed a complete tear-off and re-roofing, of about 39 squares. They cut and installed ridge vents and improved the valleys and flashing around dormers. Bad sheathing was replaced. Lifetime warranty Certainteed shingles were used, and a five-year warranty on the work was provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Sabine G.
01/2013
2.0
roofing
+ -1 more
Called Hunter roofing on Wed. morning, 01/02/13 and asked them to come out to repair a leak in the roof. The lady on the phone told me it would be 2-5 days but they would give me a call. Six days and two rain storms later.. it's Tuesday, 01/08/13 and I still have not heard from them. So I cancelled their service this morning and called another roofing company. You would think that for $350 service call they'd make an effort but I guess that a small job such as a leak repair is not important enough.
Description of Work: Never came
Rating Category
Rating out of 5
Response from Hunter Roofing Concepts Inc
We sincerely apologize for any inconvenience to Member. We make every effort to respond to a customer in the time period given. However, as stated in Member's complaint, there was additional rain after we received her call. Unfortunately, when this happens our schedule is pushed out since we will not attempt to perform any repairs/roofing work during bad weather. Again, we apologize for any inconvenience.
Robert L.
11/2012
5.0
roofing
+ -1 more
Arrived when scheduled; quickly completed; cleaned up superbly after completion. Very professional job!
Description of Work: Removed old roof and installed new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Valerie H.
11/2012
5.0
roofing
+ -1 more
The experience could not have gone any better. The workers were very polite and careful not to leave nails in the yard. This company did not just toss all the old shingles over the bushes and yard. Instead, the carried them with shovels and put them in their truck. No big unsightly dumpster in my driveway, which I thought was great. This roof was paid for, less my deductible, by my insurance company and the entire process went very smoothly. I was totally impressed with Hunter Roofing and would highly recommend them!
Description of Work: I had wind damage to my roof earlier this year. I called Keith Hunter to come and give me an estimate for a roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Deborah W.
10/2012
5.0
gutter repair, roofing
+ 0 more
We are exceptionally satisfied with the performance and professionalism of Hunter Roofing. From the beginning, Keith was prompt, open, and responsive. The quoted price was competitive with our other two bids, but was not the lowest. Regardless, we chose Hunter because of their willingness to answer our endless questions, the speed with which the estimate was made and delivered, and Keith's prompt attention to issues revolving around our insurance company (even including resolving questions raised after the work was completed and Hunter had already been paid). The quality of the finished work was excellent, and the cleanup was thorough. We would not hesitate to use Hunter in the future, or to recommend them to others.
Description of Work: Hunter removed our existing roof, installed a new architectural roof, and arranged for a subcontractor to install new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Tommi C.
10/2012
5.0
roofing, skylights
+ 0 more
Keith was on time, fairly priced, very professional and neat, and cleaned up any evidence of repairs. Great job and I sent many pictures of damage for files.
Description of Work: Repaired improperly installed flashing, skylights & shingles. Replaced rotted decking under shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Gail E.
10/2012
5.0
roofing
+ -1 more
It was excellent. Everything went really well. The man who performed the work did an excellent job.
Description of Work: They installed a brand new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sean S.
10/2012
5.0
roofing
+ -1 more
Couldnt ask for more, very efficient and high quality work
Description of Work: Replaced a large complicated roof at bad hail damage. I dealt with them solely by phone and email. They did a great job! I was out of town the whole time and they were wonderful to work with. Very responsive and helpful. Were actually less than my insurance estimate. Job was done very quickly and with great quality. I would use them again in a heartbeat. Great personal service from Leah and Keith.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Joe P.
09/2012
5.0
gutter repair, roofing
+ 0 more
I higly recommend this company. From the day of the requested quote to the last clean up of debry, everything was performed with professionalism by the owner the employees were very curtious, punctual (worked up to 9:30 PM to get the work done) and clean. The pricing was competitive - good choice and recommendations as to the material I chose. Overall a good company, trustworthy, punctual and reliable.
Description of Work: Installed new roof on main house and seperate garage. On the main house they replaced the gutters, downspouts, aluminum fascia and perforated soffit along all eaves and gabled ends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Barry H.
07/2012
5.0
roofing
+ -1 more
I was very satisfied. They were pleasant and hardworking. They got it done in about 2 or 3 days. They cleaned up after themselves.
Description of Work: They put on a completely new roof for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
William A K.
04/2012
5.0
roofing
+ -1 more
When I called a roofer after high winds to have two shingles replaced on our 13 year old original roof, the roofer mentioned hail damage. My own insurance company adjuster quickly confirmed the damage and recommended replacement. I immediately joined Angie's List to check references for roofers in my area. Hunter Roofing Concepts in Williamston, SC got excellent reviews. Hunter arrived promptly, surveyed the damage and within a couple days came back with a proposal which was comprehensive and also competitively priced. It was a professional proposal and professionally presented. He pointed out some differences in his company's roof replacement procedures which made sense and agreed with what my insurance adjuster had told me. Replacement began a few days later and after a delayed start was completed in about two days by a crew of 4 to 5 men who were very courteous. With only three short rains since completion, it's too soon to rate overall quality but for a nominal sum we opted to upgrade to architectural Certainteed shingles which have a 25 year guarantee and are a bit nicer looking than standard 3 tab 20 year shingles. We were generally pleased with the entire process although no one can escape the noise associated with roof replacement. So far there is only one thing that Hunter could have done better and it is entirely manageable. As the work crew shoveled the old shingles off our roof, several of them must have flopped back against our light color siding and left scuff marks. Even after the crew leader removed some, I found more and had to use lots of elbow grease to scrub them off. I suspect that since the crew chief is very conscientious, he has taken some corrective measures with his team. Word of mouth (and Angie's List) is the best way to endorse performance by a roofer so I have already referred two neighbors to Hunter Roofing Concepts.
Description of Work: Total roof replacement due to damage from hail.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,950
Terry S.
02/2012
5.0
roofing
+ -1 more
Did an excellent job. The work was completed as agreed. Definitely would use this roofer again.
Description of Work: Relaced the shingles on my brothers mobile home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,710
David D.
12/2011
5.0
roofing
+ -1 more
The job went very well. They were professional in their bidding process. Their crew was very attentive and respectful of our property. It was a good experience all around.
Description of Work: I used Hunter Roofing Concepts to replace the roof on our house and an outbuilding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
Barbara J.
11/2011
5.0
roofing
+ -1 more
Hunter and two other companies provided free estimates to replace my roof. Due to personal issues, I delayed responding to hire any of them. When I finally was able to ask for an updated estimate, Hunter was the only one to respond. Both Keith and Leah were extremely helpful and cooperative, making suggestions, answering questions, offering options. When the team came to rip off the old layers of roofing, it had been a rainy morning, so they came as soon as the rain quit and worked really hard all day (wore me out watching them!). They were extremely professional, all seemed to know what they needed to do and just did it. They put up tarps to keep debris from my shrubbery, constantly policed the area to keep it cleaned up. For the new roof they snapped chalk lines to ensure straight rows, laid out the new roofing in beautifully aligned sections, had a rhythm about their work that sounded professional, in addition to looking professional. The entire team was friendly and polite and hard-working. The foreman of the group came back the next day to check on all details and make sure nothing was left undone, no loose nails or unfinished corners. Keith came by within the week to check out the work. I would recommend Hunter Roofing to anyone for any size job.
Description of Work: provided estimate for replacing roof, then removed two layers of roofing and replaced entire roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Response from Hunter Roofing Concepts Inc
The owner and I did meet when I performed the initial inspection/estimate for the roof. Perhaps it was forgotten since a long period of time passed before we were hired to do the work. However, we always appreciate hearing our customers' feedback as it gives us the opportunity to improve.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights
FAQ
Hunter Roofing Concepts Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Hunter Roofing Concepts Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa