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Blue Ridge Security Solutions

Home Security Systems, Electrical, Generator,

About us

Blue Ridge Security Solutions offers custom solutions for both residential and commercial facilities. Our motto is “Serious Security” and that is exactly what you should expect from us. We take pride in giving you the best equipment and security options possible. Our security advisors do not merely try to sell you a product, but rather they will take the time to survey your home or facility and recommend the best choice to provide the best security. Unlike many of our competitors, we also own and operate our own local central monitoring station located in Anderson, SC.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Burglary & Intrusion Systems--Fire & Evacuation Systems--Video Surveillance--Automatic Standby Generators--Security Gates--Electronic Access Control

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Carol D.
07/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Randy L.
03/2015
5.0
home security systems
  + -1 more
The experience went very well. They were very excellent because I did not have any problems. I chose this company because they are local. I will tell a friend or a family member that I highly recommend them.
Description of Work: I used Blue Ridge Security Solutions.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Violet M.
01/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steven D.
11/2013
5.0
home security systems
  + -1 more
They installed their touch screen system and two smoke alarms.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

Anita W.
08/2013
4.0
home automation, home security systems
  + 0 more
The good: the system is monitored locally, not halfway across the world. The salesperson was professional and prompt. The technicians called to say they were running about half an hour behind for installation, and we appreciate them calling. The average: it took awhile to schedule the installation, which we wanted completed before a trip out west. Fortunately we were able to schedule one week before we left, but it was still several weeks after we met with the sales representative. Also, the system kept giving false alerts from the front door. They had used the wiring from our previous system, and there was a problem no one knew about. We had to go about a week without being able to use the system until a technician could get to us to rewire it. It has been fine since then. The bad: two things do not work well. The smart phone/iPad app that is supposed to activate and deactivate the system is pathetic. It is a third-party app, not a Blue Ridge Security app. I hope they can come up with something better. Don't waste your money on the app. Also, the app is supposed to turn lights on and off wirelessly. Again, it does not work consistently (actually, it works rarely). The second time we had a technician come out, he said that the primary outlet that they use for lights is defective and the company that makes them were supposed to start shipping replacements the following week. That was several weeks ago, and we have not heard anything yet.
Description of Work: Installed a security system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James M.
08/2013
5.0
home security systems
  + -1 more
I called Blue Ridge on Friday after a break in on Thursday. Salesperson came out on Saturday to handle the paperwork and system was installed on Monday. We were very pleased from start to finish.
Description of Work: Upgraded security system controls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa M.
07/2013
5.0
home automation, home security systems
  + 0 more
Blue Ridge Security Systems was professional, courteous, and very helpful from the first call all the way through to the monitoring. I would choose this company 100 times over their competitors. Tim Morgan is a very honest, respectful, and straight forward salesman with the company who was able to get my family a steep discount due to our situation. That's what I love about this company, they are like a family and one call to anyone at the company will get any issue resolved quickly. The installers were very quick, very clean, and experts of the system they installed. The entire install only took a few hours and we were up and running safer than ever. Thank you Blue Ridge for a great experience.
Description of Work: Installation and monitoring of complete home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marina P.
04/2013
4.0
home security systems
  + -1 more
very professional
Description of Work: We purchased a home in Greer, SC and we are moving to the area from Rhode Island. We are not familiar with the service providers in the area and wanted to start with a one-year contract to be sure that we were satisfied with the service. They were unable to provide this so we went with another company. They were responsive to our telephone inquiries and very professional on the phone.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0


Steve C I.
03/2013
5.0
home security systems
  + -1 more
Great customer service from start to finish. Very professional from the sales person, Judy Keenan, to the technicians, Keith and Tyler Bates.
Description of Work: Installed a new keypad and expansion board and power supply. Started system up with new monitoring service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Diane S.
12/2012
5.0
home security systems
  + -1 more
Blue Ridge Security Systems quoted for installing security cameras. We decided to install our own! The quote was more than we wanted to spend at the time. They were very nice, they explained. They were quick to get back, my husband rang them and left a message on their answer phone. They rang back within a couple of hours. They were very professional and he was very honest about what he thought it would cost.
Description of Work: We got a quote from Blue Ridge Security Systems for installing security cameras over the phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Judy & Steve S.
10/2012
5.0
home security systems
  + -1 more
We asked three security companies to come talk with us, and David from Blue Ridge was by far the most knowledgeable. The other reps seemed to think what we really cared about was finding the cheapest or fastest company; David understood we were looking for the reliable company that would keep us most secure. We managed to complete the paperwork electtronically through email and fax, and the installer, Woody, came out yesterday. The job had been scheduled for 10 AM to 2 PM, but Woody arrived early and almost immediately ran into some problems. He called for back-up, Jason arrived, and they worked around the problems. The four-hour job ended up taking nine hours (our house was the obstacle, not the security system). Woody remained calm and professional throughout the entire day. When everything was completely installed, he went back to the site of each piece of equipment and made sure the area was cleaner than it had been before he started. Before he left--and I'm sure he was hungry and exhausted--he patiently explained how all the equipment works. He never seemed stressed or eager to get away or anything other than happy to be solving problems and giving us an A+ system. I will gladly recommend Blue Ridge. We couldn't have asked for a better experience!
Description of Work: Blue Ridge installed monitors on house doors and a garage door, a siren, and two motion detectors inside the house. The installer also thoroughly explained how all the equipment works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Joan P.
10/2012
5.0
home security systems
  + -1 more
Each of my product and/or service encounters with this company have met or exceeded my expectations.
Description of Work: There was a 2 week wait between purchase of my security system and the installation. I was told that this was due to the popularity of the security system. I was willing to wait and delayed moving into my home because this alarm company's system came highly recommended. The saleslady that came to the house answered all of my questions and made thoughtful recommendations before I signed the contract. The installation was scheduled at my convenience. There was a 2-man installation team that showed up at my home. This allowed me to observe and ask questions without feeling like I had to assist the installers. They were polite when asked questions, neat with their work and patient with the boxes and furniture that was in their way. They were careful not to damage any of my furnishings and came prepared with their own tools and ladders. They worked quickly and completed the entire wiring job for the alarm system promptly. Since the installation of the system over two years ago, I have had no major issues or concerns with this company. When I set off the alarm during a test trial or accidental activation they have never failed to respond within two minutes. I consider this fact alone worthy of an "A" rating from me since I initially purchased the system for piece of mind when home alone. Today's service call was in response to an upgrade in the alarm system's software. The tech was sent to my home to make the necessary changes to my system when one of the remote controls for the system would not cancel a code due to the software upgrade. I must say that I appreciated the fact that the customer service representative I spoke with prior to the tech coming out did not try to talk me through any troubleshooting steps or any "band-aid" job on the problem. She simply scheduled the tech for my convenience and he quickly corrected the problem from the symptoms that I described over the phone. I like no hassle service. I like for a premium product or service to function at the level of it's purchase price. I like for a company to stand behind their product and respond promptly to my customer concerns. I would buy from Blue Ridge Security again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,503

Jim S.
09/2012
5.0
electrician, generator service
  + 0 more
I was fortunate to discover Blue Ridge, since an Angie's list search under "Generator" did not turn them up. My wife encountered an advertisement in our newspaper's bi-weekly "Town" magazine just as I was about to contract with another company. Their estimator appeared when he said he would, did an expeditious though thorough site survey, and provided an estimate within a few days. [Note: I also had a "well-known company" whose estimator showed up and provided an estimate on-the-spot -- for $3700 more! In comparing offers from different companies that could do the work, Blue Ridge stands out because of their close association with the electric utility of the same name, the fact that they have crews who do only generator installation, their policy to install to code and be inspected, and their factory-trained installers and service people. They were not the lowest bid received, but they clearly offered the most value for money.] The Blue Ridge crews showed up on time, did their work efficiently, and were thoroughly professional, courteous, and respectful of both the worksite and our neighbors, parking off the street and doing their work quietly. They left the site cleaner and more orderly than they found it. It was clear in talking with the installation crew that they had done this before. The factory-trained final installer was a fount of knowledge about the system, how it works, and what to expect during operation. While I view this installation as an insurance policy against the power ever going out again, I'm pretty sure that it will be needed during our winter ice storms and frequent summer thunderstorms, and am confident that we made the right choice in selecting Blue Ridge.
Description of Work: Furnish and turnkey install a 20KW standby electrical generator, to code, for our home. Survey site, extend natural gas to generator, prepare installation site, install base, generator, transfer switch, and required subpanel. Coordinate county permits and inspections. Test and verify proper installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,024

Walter C.
04/2012
5.0
home security systems
  + -1 more
Blue Ridge personnel were extremely courteous and professional. The installers were incredible. On the day of installation, we were home with our 2 kids and 4 or 5 other children (in a not-so-large house). the installers worked around us and installed 95% of the system in one day in spite of the obvious distractions. The service so far has been flawless. Example: I set the alarm one day in a hurry without noticing I bypassed a zone (I had unintentionally left the front door open). Before I got off my porch, the monitoring center called me to ask if that was my intention and I was able to disarm and close/lock the door. I cannot more highly recommend any company with which I have done business.
Description of Work: We called Blue Ridge after a breakin at our home. The salesman responded immediately (same day) and discussed options with us. Within a week, they installed an intrusion detection system--door contacts and motion detectors, fire monitoring system--heat and smoke sensors, and external cameras with DVR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

MOSLEY H.
02/2012
5.0
electrician, generator service, home security systems
  + 1 more
Had blue ridge come out to give a bid after trying 2 other providers, one of which was overpriced and the other obviously didn't know the product well. Dave Clark was punctual, friendly and very knowledgeable. He got the bid to me promptly, and was within the price range I had in mind. Once I signed the contract, it took several weeks to get the unit in due to high seasonal demand up north. A scheduler called me to arrange a site visit once the unit arrived. I met the technicians at my house, and showed them where the electrical and gas service are located, and where the hvac units and electrical panels are. Once they had that information, everything began to happen without the need for me to be around. They custom poured a concrete pad for the unit because the location is on a slope. A few days later they posted the permit and placed the unit. Over the course of roughly a week the installation was completed. I met the technician again to be trained on operation and maintenance, and signed off on the installation. I was exceptionally impressed with their skill and professionalism which shows in the finished install.
Description of Work: Had an automatic 20kw whole-house backup generator installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

JANET W.
04/2007
5.0
home security systems
  + -1 more
We were very impressed how punctual they were. They made sure to correct the problem in a short amount of time and answered all of our questions. I would recommend them to anyone.
Description of Work: The alarm that was previously installed in our 3500 square foot home went faulty as it would not sound. They ended up replacing the alarm system for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    14 Red Fox Boulevard, Williamston, SC 29697

    http://www.blueridgesecuritysolutions.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Electrical,
    Generator,
    Home Automation,
    Tree Service

    FAQ

    Blue Ridge Security Solutions is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Blue Ridge Security Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Blue Ridge Security Solutions offers free project estimates.
    No, Blue Ridge Security Solutions does not offer eco-friendly accreditations.
    No, Blue Ridge Security Solutions does not offer a senior discount.
    Yes, Blue Ridge Security Solutions offers emergency services.
    Yes, Blue Ridge Security Solutions offers warranties.
    Blue Ridge Security Solutions offers the following services: Burglary & Intrusion Systems--Fire & Evacuation Systems--Video Surveillance--Automatic Standby Generators--Security Gates--Electronic Access Control

    Contact information

    14 Red Fox Boulevard, Williamston, SC 29697

    http://www.blueridgesecuritysolutions.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM