Two Men And A Truck

There were multiple major problems with the services provided by Two Men and a Truck. Some examples include: 1.) The person who estimated the resources needed for the move underestimated things badly. He estimated that one truck would be required for everything. However, the truck provided was too small for everything to be loaded. As a result, the move was accomplished over three days rather than the one day that had been estimated. Obviously, this was a major problem. And, the company tried to charge me for the second trip, which was due to the bad initial estimate. They backed off from that due to some much needed help from the men who actually performed the physical furniture move, but the attempt to charge me for their mistakes illustrates their lack of professionalism. 2.) All of the carpets were loaded in the second truck that came 2 days later than the first truck. As a result, all of the furniture had already been placed on the floors of the new house when the carpets came. That meant all of the furniture had to be lifted and shifted again to get the carpets down. That work wasn't handled by TwoMen and a Truck. It had to be done by me and my family. 3.) The movers were unable to unload my piano because they didn't have the appropriate ramp/equipment. They asked if they could drive the loaded truck on my lawn to get it closer to the house. I refused permission since it would have ruined the lawn and probably broken the sprinkler heads. Subsequently, I was informed that they would have to charge an additional fee to return with the appropriate equipment needed to move the piano. I have refused to pay any additional fee and, as a result, my piano has never been delivered. 4.) The movers missed loading the contents of 3 kitchen cabinets. I had to return to the house a few days after the move to pack up those cabinets and move those things myself. Bottom line: Except for this packing issue, the men who performed the physical move did their best under very trying circumstances. However, the person who did the estimating for the move and the management of Two Men and a Truck were not helpful at all. As a result, I would never use this firm again and would never recommend them to anyone else.

These guys were GREAT! Were punctual with the time given us that they would arrive. They were so personable and professional...handled our things with care...worked quickly...were a couple of hours quicker than projected. We would highly recommend this group....and not all Two Men and a Truck are created equal...this is the Cayce/West Columbia location.

The experience with Two Men And A Truck was amazing, from the initial quote to the actual move. Theo came in and accurately quoted me a price based on the weight of the things we were moving. He kept in touch to check for any changes, and as moving day got closer he made sure things were still on track. On packing day we were only expecting the house to be packed up in boxes, but they went a step further and loaded the truck that same day, this way they could get an early start the next day. The next day they headed out to meet us in Fairfax VA. They drove 7hrs upon arrival started to download our furniture, and stayed till the download was complete. We were able to start putting our lives back together that night. Thank you very much to Two Men And A Truck for the professional service provided.

Excellent. The guys were great, very friendly. Called to say they were running behind but, made it within 30 minutes of call. Got everything out of the house and garage in a timely efficient manner. Made it to Florence about 1 1/2hours later. Had to climb three flights of stairs carrying furniture and a washer and dryer. Kept friendly and positive attitude throughout. No way could we have done that. Only problem we had was they left the middle support beam off the bottom of my daughter bed and we had to take it apart and redo it.

WONDERFUL!!! THEY LITERALLY SAVED US!!! After Movers and Groovers screwed us and left us without help, or apology, as a result of their having mis-scheduled our moving appointment, we called in a panic (I was practically in tears and hysterics) Two Men and a Truck. It was Friday, February 15th: we needed to move on Saturday, February 16th. The person at Two Men and a Truck who answered our desperate call understood our predicament and made sure to work with us, help us, and DELIVERED THE BEST SERVICE EVER! The company was super busy and all their trucks were taken, due to the hectic holiday weekend. Yet, they accommodated us and squeezed us in: they put at our service two humongous trucks and three to four movers to help. We moved to our new home on Saturday, Feb. 16th, as needed. The men were phenomenal! Professional, kind, fun, pleasant, smart, problem-solvers, respectful and did everything in their power to lower our stress levels, to make us feel confident that all would go well and that we were in excellent hands… which we were! They were fantastic. Since then, we have recommended Two Men and a Truck to at least three different groups of friends who were also very satisfied with their services. My husband and I work at USC, and we’ll make sure to let all new hires/incoming faculty that Two Men and a Truck is the company to use for those moving to Columbia SC. THANK YOU, GUYS!! YOU WERE FANTASTIC AND WE OWE YOU A GREAT DEAL FOR ALL YOU DID FOR US!!!!!!! THANK YOU.

We had to move things from my mother-in-law's retirement facility to (1) a storage unit, (2)a consignment store, (3) to Goodwill and (4) to our home. The crew did this very well and were friendly. My ONE COMPLAINT IS THAT THEY WERE EXTREMELY and quot;SLOWand quot;!!!!!! IT WAS FRIDAY AND COULD HAVE BEEN DONE IN 1/2 THE TIME!

It was great, they were on time and polite! They did a good job.

I called Two Men and a Truck for packing/moving assistance and they were able to show up the same day. I asked for a third man to expedite the process. They showed up quickly and went to work. It was pretty clear from the get go that the two workers were pretty decent pros and the third was a day laborer that they picked up on the way in. They had to make him change his shirt and instruct him on how to pack things. He was billed as and quot;a new guyand quot;, but I was being charged full retail for his training which was slowing down the other two, so that was frustrating. They packed up pretty quickly and began loading. They loafed more and more throughout the day and all three were smokers which got to be a little maddening. They would stop for and quot;breaksand quot; to smoke and claimed that they would be accounted for, but I had to fight them at the end as they only documented two. I never did receive credit for a lot of their time off the clock, but I was exhausted after a horribly long day, and just wanted them out of the house. In summary, they did a pretty decent job and accomplished a lot in a day. I was thankful to have them, but I did feel like I got a little bit of a bootleg crew. This may have been due to the short notice I gave or just the luck of the draw, but It is frustrating to pay over $100 an hour to be a training site and to provide smoke breaks and over an hour transit to go 8 miles all while on the clock. I probably overpaid a couple hundred bucks when all of those things are considered, but I was still glad to be moved. Was I satisfied? Yeah... Probably. Was I thrilled? No.

Contacted Two Men and a Truck along with several other moving companies to provide an estimate. They came out to the house and provided a detailed estimate. There price was very competitive and they promised to fix anything that was damaged during the move. They showed up on time the day of the move and quickly went to work. They worked very hard throughout the day and were very careful and courteous with our belongings. When we got to the new house they worked closely with us to get everything in the right place. They had a great attitude and there service was invaluable. Overall they were amazing and I would definitely use them again.

I've made a lot of moves, but this one was on particularly short notice with absolutely no give in the pickup and delivery times. Theo always returned my calls quickly and was able to meet my timetable without hidden surprises. The movers were courteous, dependable and quick. I'll be honest: At a couple of spots, I thought they were moving a little too quickly, but I was moving quickly as well. In fact, I was moving so quickly that I had to leave them on their own for several hours at one point. They did not complain; they checked in by phone and kept on working. When my household goods were unloaded the next day, four items had been slightly damaged, but Theo made good on every single one. Three he fixed. One he couldn't, so he paid not only for a replacement but also for the expected shipping charges. No quibbling, no hesitation. I've never recommended any company before, but the fact that these movers did what they said they were going to do, at the agreed-upon price, and were pleasant to work with every step of the way, left me no choice. I'd hire Theo and his guys again in a heartbeat.

We had two trucks ordered for our move. Two trucks with 5 gentlemen showed up on time and the gentlemen were all very courteous and professional. The move went very smooth, the movers communicated well and made sure to place everything where we wanted. They were very careful in the house as well. Nothing was damaged in move as well. I highly recommend this company for any move!

Fred and Frank arrived on time and got straight to work. Move went very smoothly and all my items arrived in good shape. Would definitely use again.

The team arrived on time got straight to work new exactly what i needed them to do and moved very fast doing the tasks!! they broke down beds and moved appliances on truck in record time!! We got to new home and they did everything in reverse and finished in record time!! this was the best move ever!!

Their office staff was great. When I was setting it up, it was wonderful, very friendly, and access and E-mails with to do's and what not to do when moving, which was very helpful while using a mover. The downside was the movers were a little casual this time and took a number of breaks, so one time I had to look because they were gone for a longtime. No damage was done. The price was fine.

They did a wonderful job. They were prompt, courteous and professional. I would definitely use them again in the future.

I really do not like moving in general. They did a good job with this move. I would recommend them.

The experience with them was good. They were punctual, professional and friendly. They worked quickly. It was a reasonable price. It wasn't expensive as I thought it would be.

I had a horrific job to do, and they worked hard. They were careful and did an excellent job. My overall experience with them was excellent.

I was happy with their services. Usually their going home time is 5 O' Clock but they stayed until 7:30 or 8 to finish it so they didn't have to come back the next day. They were on time. They were very professional. I really liked them. I would rate them highly.

I feel that this company did a good job over all. there were some snags, that i honestly do not know if they could have been prevented. I had explained to Theo the need for the movers to take extra care of my wifes furniture [it is brand new]. I was told by him and the movers that I should not worry, it will be done correctly. Long story short, the furniture DID get damaged. they do not wrap your furniture first then move it. they move your furniture out to the truck, wrap it, and get to your new house, un-wrap it and then move it in. the problem with this is that they banged the walls, thus denting and scratching the bedroom set and desk. I filled out a damage report with the drivers so that all would be taken care of. I heard nothing as of Wednesday, until Joe called me. I was thinking he was calling about the damaged furniture, but he needed the expiration date of my Credit Card. I mentioned the damaged furniture, and he said he would have their repair person call me. He did, and set up an appointment for 5 days later. Furniture repair was done, and as you can imagine, it is not perfect. it is better than having the scratches super visible, but it is still noticeable. I am not knocking the furniture repairman, he did what he could and he does not work for this company. There was black dust all over the tops of our furniture from the paint, which came off onto your hand when touched. I am honestly not that picky of a person, but i feel that when attempting to resolve a major customer issue, additional steps must be taken to leave that customer in a state of satisfaction. Also, once they had loaded my original home, the movers had to go BACK to their shop to get some straps. this put a delay in the middle of our move of about 80 minutes, which made it a bit more tricky for me to make sure i was charged the right cost. I also wasnt sure if i should have tipped the movers for their work, as over all, the work was done very well. I just want readers to be aware that if you are looking for a perfect move, i do not think these folks are equipped for that.. It was a hot day, and i did feel bad for these guys. they never lost their cool, and were really nice. however, we are still trying to get the body odor out of the couch, mattress, and recliner.

did a good job, overall, arriving on time and finishing the job in less than three hours.

Great experience, reasonable price. No complaints.

He talked with Cathy who scheduled an appointment with Theo at our storage facility today at 10:00. He was supposed to hear from Theo yesterday to confirm today's appointment. He did not call, nor did he show up today. My husband called her back and she told us Theo couldn't get out until Monday. I don't want to work with a company that doesn't communicate well.

Two movers called 30 minutes before time of arrival and showed up exactly on time. They examined all the items to move and started immediately in loading the truck. They worked tirelessly and carefully. They drove the 29 miles to our new place and wasted no time in unloading all the items in the house and placing them where we asked. They did an excellent job and not a single item was scratched.

Went very well, nothing including the walls were damaged during the move and all items were neatly stacked in my garage. I would use these guysmagain. Make sure you have cash or credit card handy since they do not accept checks. Also, $150 is their minimum charge for 2 hours. Subsequent hours are (I think) $75. Well worth the price since last time we moved furniture ourselves,we damaged the walls and ended up paying to paint them. (high ceilings)