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Sight & Sound Inc

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

Additional contact numbers - (803)-429-7697, (803)-422-9584, (803)-216-0031.Additional E-mail - sales@sightandsoundsc.com, jennifer@sightandsoundsc.com, keith@sightandsoundsc.com, steve@sightandsoundsc.com, stephanie@sightandsoundsc.com, conrad@sightandsoundsc.com, webmaster@sightandsoundsc.com.

Business highlights

Emergency Services Offered

Services we offer

Residential & Commercial Audio/Video Systems. Sales, Service, Installation & System Design. Home Theaters, Automation, Lighting Control, Houses of Worship, Video Teleconference, Boardrooms, Classrooms & Industry.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.4
value
3.4
professionalism
3.4
responsiveness
3.4
punctuality
3.8
Showing 1-6 of 6 reviews

William C.
02/2015
1.0
home theater design
  + -1 more
unknown
Description of Work: Similar to another reviewer on Angie's List, we had a horrid experience with this vendor. My guess is that those on the List who had a positive experience were those without equipment problems. After Bryan installed our equipment, we did not have a 90-day period without a service call. What was especially frustrating given the amount of money we spent was that he could not get the equipment he installed to work as designed. He would sit on my sofa with my remote plugged into his computer and tinker until he realized he did not have an answer for the equipment problem. He would then find a work-around that allowed us to watch TV, but did not permit us to use the expensive multi-function remotes we paid for. | |The final straw for us was when our entire system crashed and his secretary said he would not be available for 3 1/2 weeks because he was doing a school installation. Combined with his off-putting arrogance, I could not recommend this vendor for any type of work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$20

Robert B.
08/2014
1.0
home theater design
  + -1 more
The appointment was made 2 weeks ago to fix their broken equipment that repeatedly has the same issues. Specifically the projector screen that wont come down and cant come down manually. So again we spent 2 weeks without projector capability waiting on their expedient service. Keep in mind this is a conference room for Moncrief Army Community Hospital where we brief high ranking officers on a daily basis. And since this is something "only his technicians can do" we are just out of luck until they fix it. We had an appointment scheduled for 21 August. His secretary called this morning stating that they could come today at 2pm if that was ok. We agreed. She did state that the tech would be coming from another call and may run a few minutes late. I canceled a 2pm meeting for this appointment. At 230pm I called the secretary because no one had yet shown up and I had received no phone call. His secretary said she would give them a call and find out the status. I then received a very hostile call from the owner Brian Fisher stating he wanted to talk to me about a conversation I just had with his secretary. He then went on to explain to me that when they schedule appointments it's an hour window for them to show up, meaning between 2 and 3pm. I stated his secretary said nothing like this and he basically called me a liar and hung up the phone. This was one of 3 times he hung up on me. Through this whole ordeal the owner was very rude and disrespectful stating how he didn't need our business and he was not in the military. I have never experienced such a brash and offensive vendor in over 15 years of working with contractors. In addition to the horrific customer service, the quality of work is unbelievably bad. This work was completed by his establishment prior to my arrival here. His equipment is constantly breaking to include TV monitors that have yet to be replaced. This is after telling us it was a bad cable that cost several hundred dollars, that once we replaced still didn't work. Then he recommended replacing the monitor. We agreed to replace the monitor and he never brought the estimate to do it. In the mean time we hooked it up to another system and it works fine. It is his system that is the problem. I highly discourage any company from doing business with this establishment. It will save you time and money in the long run.
Description of Work: Provider was supposed to come out to do yet another service call for the substandard equipment and installation provided by his company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$189

Kimberly M.
02/2013
5.0
home theater design
  + -1 more
From our first consultation meeting to the final completion of the install, everything was done professionall and all questions answered including those we didn't know to ask. Any follow up issues and questions have been taken care of within a resonable amount of time. Brian made sure we were getting the equipment and design that fit our house staying within budget. I would absolutely use this company in the future and highly recommend them.
Description of Work: Great!
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

NANCY J.
01/2013
5.0
home theater design
  + -1 more
GREAT!
Description of Work: Set up home stereo system: Installed new tv, home stereo receiver, dvd player, surround sound and whole house sound. Mounted and installed tv in keeping room. Price included new tv, receiver and blu ray dvd player + labor. Brian was very professional, listened to our ideas, worked up an estimate promptly, arrived on time, patiently gave instructions on system use and followed up with a call to insure we were happy and if we had any questions. I would definitely recommend him and would use him again --- in fact am using him again to finish up enclosing the tv in our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Susan T.
12/2012
5.0
home theater design
  + -1 more
First class from start to finish.
Description of Work: Brian Fisher came out to my home to troubleshoot and repair my home stereo system. He was punctual, pleasant and knowledgeable. He was able to figure out my system and he also helped me to secure my star to my Christmas tree just to be nice. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Dr. Daniel M.
03/2012
5.0
home theater design
  + -1 more
This isn't the first time I've used Brian Fisher and Sight and Sound. When we built our home 4 years ago, Brian Fisher and Sight and Sound designed and built a beautiful home theater room in our house. It looks just like a mini movie theater with a large screen, ceiling mounted projector, flush mounted vertical in wall audio/video component rack all integrated into a touch screen remote control. Brian also flush mounted a 52" flat screen TV over our fire place and flush mounted the Yamaha soundbar speakers right into the mantle itself. He is an excellent craftsman and his work is the center piece of our Great Room. Brian will not only guide you with our audio/video component selection and installation, he is able to do all of the construction work involved with framing the components and integrating them into your existing decor. His finished work looks as good or better than our original woodwork I will also mention that prior to him building me my full blown home theater, in my previous house, we used his company to run all of my home theater stereo cabling for me in our living room.. He professionally ran all the multitude of wires under the home and had them exit into neat faceplates in the wall. The end result was amazingly professional and neat. This was not a very expensive job. My name is Dan Methuselah and I'm a local physician here in Irmo, SC. I am very meticulous in the manner that I approach things, and so is Brian Fisher. He is a good honest man that works hard and always strives towards perfection and customer satisfaction. I can whole heartedly recommend Sight and Sound to anyone who needs help with an audio or video project, both big or small.
Description of Work: First time we used Sight and Sound was 7 years ago when they professionally ran all the wiring for my surround sound in our living room so that no wires were visible. A few years later, we also used Brian Fisher and Sight and Sound to build a fully automated dedicated home theater in a home we were building. He also flush mounted a 52" flat screen TV over the fireplace that is on a remote controlled robotic movable arm mount . He programmed univeral remotes that were easy and intuitive to use. He also installed a flush mounted 52" flat screen in our game room and installed 5.1 surround sound speakers in that room with all the wiring hidden. Brian also installed a smaller flat screen TV in our master bath room. He ran cat. 5 cabling throughout the entire house for whole home hi-speed internet cabability. Brian Fisher also did all of the custom fancy woodwork framing around the flush mounted TV's and installed professional stereo component racks flush mounted into the wall. He had laser cut face plates made for all the components on the 6 foot tall vertical rack, so that the face of the rack looks sleek and flat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    830 Meeting St, West Columbia, SC 29169

    www.sightandsoundsc.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    TV Sales,
    Lighting

    FAQ

    Sight & Sound Inc is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Sight & Sound Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sight & Sound Inc does not offer free project estimates.
    Yes, Sight & Sound Inc offers eco-friendly accreditations.
    No, Sight & Sound Inc does not offer a senior discount.
    Yes, Sight & Sound Inc offers emergency services.
    No, Sight & Sound Inc does not offer warranties.
    Sight & Sound Inc offers the following services: Residential & Commercial Audio/Video Systems. Sales, Service, Installation & System Design. Home Theaters, Automation, Lighting Control, Houses of Worship, Video Teleconference, Boardrooms, Classrooms & Industry.

    Contact information

    830 Meeting St, West Columbia, SC 29169

    www.sightandsoundsc.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM