Merry Maids of West Columbia

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Have monthly service agreement for housecleaning. Very professional teams. Management is extremely concerned about your satisfaction and will go out of their way to guarantee you that you get what you expect. Bonded and insured with a staff that shows that the cream of the crop is whom they hire. Had a concern one time and management stepped up immediately and resolved my issue immediately. Have had other companies before but they do not compare with this one. Very detailed in their services and do not take any shortcuts in getting their work done. Strongly recommend. Competitive costs and very dependable

I had surgery on my foot and could not handle house care and crutches at the same time. So general house cleaning was needed.The company contacted me right off I was very impressed with the workers speed and care of my belongings. Every area of the house was cleaned and dusted. They went directly to work after I showed them the areas where I was concerned. Overall I will use the company again and on a regular basis.

I pay them on a weekly basis because our house is on the market. I pay them about $99 every week. They show up when they say they are going to. They are very quick because they send 3 people out to the house. So they clean the house really fast. They bring their own equipment, vacuum and cleaning solutions. I am pretty pleased with them. They were here a little longer when they first came out, but they are here a little over an hour when they come out every week. I am especially pleased because when you make an appointment, they expect you to keep it, but they keep it too. That was the problem I had with my previous housecleaning lady. If someone is sick, then they send out someone else there.

We were not happy with them. We spent about $740 on that work and we thought that was astronomical. We had a house remodeled and a lot of dust was left over from dry walls and things like that, so we wanted a complete cleaning. They could not do a big size cleaning job if their lives depended on it. They charge like a big company and want to work like a big company. They don’t know what cleaning is and are used to the big old houses. We have French doors and another door with a doggy door in it, so we have animals coming in and out. They did not even think of cleaning where the animals were and we even put the animals away. They just did a lousy job and we would not recommend them to anybody. There was one girl and we would have kept her if she was on her own. The boss came out here the following day or the day after that and he was willing to come and do the entire house again included in the same price. We did not want to do it again because they would be wasting our time. They don’t know how to clean a lived in house. We will not use them again.

Great service, friendly and very accomodating staff! We have a 2 story 3 bedroom 2 living areas, combo hardwoods and carpet, 2.5 bath plus game room that needed the full cleaning. They cleaned it pretty darn good from top to bottom (only found maybe 2 questionable spots on the base boards...very minor). Window cleaning was not included in the service as it was extra.It was a great feeling to walk into a clean home, I am not sure if I could have done such a thorough cleaning. Would definitely consider using them in the future.

We have been relatively satisfied with them. We would continue to use them in future.

It is a standard cleaning and I've used them forever. They do extreme concentration each time they come on a certain area. They are dependable and a well-trained group of people managed by good individuals.

Excellent- came on time, stayed for hours, cleaned everything from top to bottom on all 3 floors