Description of Work: Their customer service folks were very friendly and worked with me to correct a bit of miscommunication, and were able to quickly rectify the mistake. (Not sure if it was my fault or theirs, but it doesn't really matter.) They walked me through the steps I needed to take and were very easy to work with.
Rating Category
Rating out of 5
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Radu R.
11/2015
3.0
pest control
+ -1 more
unknown
Description of Work: Termite protection and bond
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$600
Steven S.
09/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Approximate last date of service June2015
Rating Category
Rating out of 5
Yes, I recommend this pro
Angie G.
09/2015
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Gerald G.
09/2015
5.0
pest control
+ -1 more
unknown
Description of Work: They are very professional and they really warranty their work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Brantley B.
06/2014
5.0
pest control
+ -1 more
.
Description of Work: I couldn't recommend this company more. They provided a termite inspection and the guy was pointing out issues that the home inspector I was paying was missing. Learn from this review and don't listen to your realtor if they complain about this company being too expensive. I took that advice and the work done by another contractor was very poor quality. Realtors will just try to get the deal closed even if it is at the expense of poor workmanship on your home. I did not have repairs done by Home Pest Control but if their repairs are as of high quality as the inspectors then I would highly recommend them!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara W.
05/2012
5.0
pest control
+ -1 more
We have an annual contract with them and they do our termite contract. They are very professional, friendly and sincere. They have respect for your house and time, always punctual and keep you informed.
Description of Work: We've used them since 1993
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Bruce and Beverly O.
04/2012
5.0
pest control
+ -1 more
They are efficient and punctual. They contact you every year at the right time. They are professional and on top of their game.
Description of Work: They do termite maintenance for us, they do a termite bond. They warranty your house for that year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jane O.
04/2012
3.0
pest control
+ -1 more
I started using them as the previous owner used them first and they put a termite bond on the property. They are ok. They always try to tell me about add on’s which I am not interested about. They are not great and at the same time not bad. It is not that expensive to renew their bond. I would use them again in the future as it is a lot cheaper than getting a new contract.
Description of Work: I use Home Pest Control Co for pest extermination. I use them on a yearly basis as a part of the termite bond for an inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
Carl B.
04/2012
1.0
pest control
+ -1 more
Same as above (please use above info.)
Description of Work: After being covered with a termite bond on our home for 17 years with this company and a yearly inspection showing no termites we were informed after selling our home that the bond could not be transfered to the new owner because we had not re-treated the home after 10 years. This company did not notify of any re-treatment needed and no billing for this was not forth coming. This company states that we the property owner needed to pay for a re-treatment for the sale of this property so that a transfer of the bond to the new owner could be possible. Because this company drops the customer service ball on notification to its customers/clients about treatments and when they should be updated we were blind-sided and they did not wish to discuss but only wanted the retreatment and payment for said treatment which my wife and I finally complied. No termites were ever discovered and no damage for said insects were ever located in our home, however this re-treatment was required.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$595
Response from Home Pest Control Co
We have been in business for 50 years; we take great pride in satisfying our customers. While we are sorry that the Brunenns are unhappy with our company, ultimately the responsibility lies with them. The termite warranty we provided to them was very specific about transferability. See language below: “8. Customer may not transfer or assign this Agreement in whole or part. Transfer of Agreement is at the discretion of Home Pest Control Company, Inc.” It was not our fault that they presented in the disclosure form that our warranty was transferable without first checking to see what the terms of that transfer might be. Due to the age of the original treatment, this warranty would require additional treatment prior to transfer. The members did not call our company to notify us that they were selling the home until it was already under contract with a Purchaser. We did our best to offer them a substantially reduced price for the treatment cost. We feel we dealt with this unfortunate situation with the member in a fair and reasonable manner. Even though several members of our office staff were subjected to inappropriate language in our conversations with them. We rearranged our workmen’s’ schedule to accommodate them at the last minute on two different occasions. We did everything we could to help them resolve this issue. The member indicated to us that they were satisfied with the resolution. We are sorry they changed their mind about that. Instead of contacting us directly, they chose to try and tarnish our excellent reputation in your forum.
PAULA C.
04/2012
5.0
pest control
+ -1 more
They sprayed everywhere inside and out side. They were on time, polite and very professional. They even put on shoe covers when they came in. I loved it. They also killed all the bugs.
Description of Work: They sprayed inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JOANNE D.
03/2012
5.0
pest control
+ -1 more
They are great. We haven't any issues and have been using them since 1972. We highly recommend them.
Description of Work: They came out to spray every three or four months. They also do termite control.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
C J D.
01/2012
5.0
pest control
+ -1 more
They haven't raised the price at all. If you need them to come back there is no charge. They give you a discount if you use them forannual termites care if you use them year round. They have been around for a long time. Good consistent service.
Description of Work: I have used them for the past eleven years since I lived in this home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Monica F.
11/2011
5.0
pest control
+ -1 more
They are a large pest control company. The servicemen are prompt and very personable. They communicate well about the scheduling. Their price is good too. We are due for our next service.
Description of Work: We use Home Pest Control Co. for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angel S.
11/2011
5.0
pest control
+ -1 more
They were really good. They did exactly what they said in their contract. They stick to their words. They were always right on time.
Description of Work: We have a yearly contract with Home Pest Control Co for pest control service. They come out in every 3-4 months. They check the whole thing that they put down, and make sure that the termite and everything was gone. The last visit was a few months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Trish H.
11/2011
5.0
pest control
+ -1 more
The quarterly service is $75. The job went great. They are always very attentive to any issues I have and definitely make sure they take care of the pest business. I am in a neighborhood where there is a lot of wooded area. They are really punctual and just willing to listen and resolve any issues whatsoever. They will also come out free of charge if there are any issues in-between services.
Description of Work: I use Home Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Patricia P.
01/2011
5.0
pest control
+ -1 more
I've been using them for 10 or 11 years now. Every single employee that arrives comes in a spotless uniform, they are polite, and they have shoe covers when they come in the house. They come here, they do their job, and they leave. I don't know what people pay, but to me the price seems fair. Although I would like to pay less.
Description of Work: I have my termite control, as well as my home pest control with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$636
Penny W.
01/2011
5.0
pest control
+ -1 more
As a result of annual inspection, the company representative noted water damage from pre existing water seeping into the foundation via a sliding glass doorway. We had noted damage to frame around sliding glass door in same area. Company gave us an estimate for repair via email. We contacted them and set a date for the repair. Their repair man showed up on that date and proceeded to work on the job. He was polite, considerate and explained what he was doing. Since much of the work was under the house, I can only assume that it was done correctly. The work that was visible inside the house appeared to be fine. The repairman cleaned up after himself and moved the furniture back into the correct location before he left.
Description of Work: Repaired water damage to sub floor, window frame and replaced foundation wood that was deteriorating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Elizabeth P.
07/2010
5.0
pest control
+ -1 more
Erich did a wonderful job. He was very professional, friendly, and was on time. I didn't even realize he was there at first because he got right to work. He did a great and thorough job. Our only concern was that we thought we saw rodent droppings under the home, and he said we did not have rodents, but that is fine considering it is under the house. Erich cleaned up after himself and gave us everything he needed. I highly recommend using this company and ask for Erich when you call.
Description of Work: Inspection for real estate closing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Angel E.
07/2010
4.0
pest control
+ -1 more
All the representatives of the company have been professional and prompt. Great experience and would strongly recommend. I have noticed a major reduction the bugs in and surround my house.
Description of Work: This company provides terminate control and warranty, and quarterly pest control for my home. I didn't have any major pre-existing problems, but I obtained their services to ensure I don't have any problems in the future and to take of of the occasional spider and other creepy crawlies that invade especially since I live on a fairly wooded lot.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Sean A.
05/2010
4.0
pest control
+ -1 more
I had started to see pests as the weather turned warmer, so I scheduled a new pest control service. They were very accommodating in getting me scheduled and also very accommodating as I was having multiple pieces of furniture at the exact same time as he was doing his spraying (the furniture store was extra early). He performed all his work outside and waited patiently for all the chaos inside to die down. Once he got inside, he was thorough and quick, explaining what he was doing as he performed all his spraying. Finally, when he was done, he explained everything that is covered by the company and when he would return. If there are any issues between visits, then they'll return and retreat for no fee. A mosquito service is extra.
Description of Work: Initial survey of house and spraying of both interior and exterior for pests. Included attic and crawlspace. Baits were also placed for analysis of pests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Chip S.
05/2010
5.0
pest control
+ -1 more
This is a great very professional company. I use Home Pest for all my Quartey pest control. I believe the pride themselves on professional service.
Description of Work: Had a moisture problem under my house and they offer an economical solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
George P.
08/2008
5.0
pest control
+ -1 more
This price is per quarter. If I have any problems in between quarters with anything, I can call them and they will come out and re-treat the areas at no extra charge. They have gone above and beyond on several instances for me. I am pleased with their service and will continue to use them. I would also recommend them to others.
Description of Work: They come out every quarter to treat the house and spray. They also coat the crawl space once a year to keep animals out. They treat the interior and exterior of my home and outbuilding.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection,
Home Warranties,
Water & Smoke Damage,
Flooring Sales and Installation,
Ceramic Tile
FAQ
Home Pest Control Co is currently rated 4.6 overall out of 5.
Home Pest Control Co accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Home Pest Control Co offers free project estimates.
Yes, Home Pest Control Co offers eco-friendly accreditations.
No, Home Pest Control Co does not offer a senior discount.
No, Home Pest Control Co does not offer emergency services.
Yes, Home Pest Control Co offers warranties.
Home Pest Control Co offers the following services: Residential & commercial pest, mosquito, termite control, french drains, moisture barriers, water & termite damage repairs.