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Carroll Plumbing Service

Plumbing, Drain Cleaning

About us

Owner operated.

Business highlights

29 years of trusted experience

Services we offer

Residential plumbing service and drain cleaning


Accepted payment methods

Check

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-19 of 19 reviews

Katherine J.
04/2016
5.0
plumbing
  + -1 more
I appreciated Mr. Carroll's prompt reply. It's nice to be able to talk directly to the plumber when you have questions. I appreciated not going through a scheduling secretary. Additionally, I was impressed that Mr. Carroll was honest and upfront about what his equipment could do. I also appreciated that he went a step farther and recommended a company with the right equipment to do the job safely. I would definitely call him back.
Description of Work: I called Mr. Carroll about a plumbing issue for a pool. He called me back within a couple hours to discuss. We decided he didn't have the right equipment, but he recommended another company that would.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Caroline K.
05/2015
5.0
plumbing
  + -1 more
The work was completed within 30 minutes probably. He was friendly and efficient worker.
Description of Work: I've used Carroll Plumbing Service for plumbing. They fixed a leaking sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SE S.
03/2014
5.0
plumbing
  + -1 more
Mr. Carroll was honest and thorough in his assessment of my plumbing issues. He got the work done timely, and gave me a few helpful tips along the way.
Description of Work: Replacement of leaking shutoff valve for water line to refrigerator, and replacement of leaking copper supply lines to bathroom sinks. Install new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Larry B.
01/2014
5.0
plumbing
  + -1 more
Mr Carroll the owner called me after I left a voicemail appx 2 hrs later and even though he was at max duties since there was a massive cold front that came in he took the time to tell me what to do and he would call later that evening to see if it worked. He called that evening and I hapily informed him my frozen pipe issue had been resolved. There was no cost involved. I will Definately use him in the future!
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
01/2014
5.0
plumbing
  + -1 more
We called on New Years Day and he showed up at 8:30 the next day. We had put the hole in the pipe right near the floor. Dean had to replace the pipe from about 12" above the floor and under the house. Our crawlspace is only 18" high near there which made the job more difficult. Overall around 3.5 hours work. While under the house he inspected the rest of the pipes and gave me recommendations regarding future possible repairs.
Description of Work: When remodeling I put a nail through a pipe causing a major leak. Dean Carroll replaced the pipe with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

William L S.
11/2013
5.0
plumbing
  + -1 more
They replaced a gasket inkitchen sink, installed new toilet seat, and new hand held shower head.
Description of Work: Carroll Plumbing Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Matthew K.
07/2013
4.0
plumbing
  + -1 more
Should have had the basic part on hand to fix small problem but didnt. Had to wait a day for him to get it. His quality of work was great for a simple job, but he charged way to much. He was kind of rude off the bat but in the end i guess he was polite to deal with. Toilet is still seated and doesnt wobble at all.
Description of Work: Reseated a toilet with a broken flange.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$400

Drew W.
07/2013
5.0
plumbing
  + -1 more
Mr. Carroll was prompt and professional. He repaired a very old faucet that we initially thought would have to be replaced. I appreciate his honesty and the fact that he did not "push" a new faucet.
Description of Work: Unclogged drain, repaired kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kerry F.
05/2013
5.0
plumbing
  + -1 more
I am thrilled with the new faucet and have used Dean's services to install faucets before (in two different houses) and will call on him the next time I have any plumbing work to be done. He is pleasant and professional.
Description of Work: Dean installed a touch faucet in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Marcus W.
11/2012
5.0
plumbing
  + -1 more
He did a great job. Very experienced in his craft.
Description of Work: Had a water leak inside the wall. Called him on short notice and he still got to my home at a reasonable hour. He came in got right to work looking for the leak. Knowing he had to break through the wall to get to the pipe, he asked before making any holes in my wall if it was okay with me first. He kept the damage down to a minimum. Found the leak it in 45 minutes. One of my supply lines got a pin hole crack in it. He fixed it. Cleaned up after himself. It was a pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Jessica R.
11/2012
5.0
plumbing
  + -1 more
Mr Carroll returned my call promptly and was able to come to my home that day! He went right to work and was able to find and fix the problem with my garbage disposal immediately! He then addressed the issue with my toilet. He needed to order a part for it. He made several phone calls to find the appropriate vendor for the brand of toilet. He told me he would notify me when the part came in which it did 2 days later and he came back that day to fix it. He offered me the 10% discount before I had to address it when writing up the bill. He was polite, courteous and very neat! I would use Mr Carroll again and plan to if needed in the future!
Description of Work: Clogged garbage disposal. Toilet running constantly. A part in the bowl was broken off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John P.
08/2012
5.0
plumbing
  + -1 more
My experience was excellent. Dean was prompt, professional and explained everything very carefully. I highly recommend his services, and I will be using him for any future plumbing needs.
Description of Work: Fixed leaky faucet and corrected water heater safety release valve piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melinda R.
08/2012
5.0
plumbing
  + -1 more
His price was very reasonable. I have used him before, and his prices have always been reasonable. He was very pleasant, professional, and right on target. He explained everything he was doing and what he found. If he could not come out on time, he would call and inform me that he would be late.
Description of Work: I have used Carroll Plumbing Service to do some plumbing work. He cleaned out a line and found a leak and replaced the pipes for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail R.
07/2012
5.0
plumbing
  + -1 more
Mr. Carroll was very informative and prompt in dealing with my kitchen sink leak. He came the same day I called, was very professional, explained in detail what he was doing and gave an approximate cost. The final cost was definitely a pleasant surprise. He knows his business and I will call him again with any future plumbing needs. This was my first time to use Angie's List and it was a great experience!!
Description of Work: Leak under kitchen sink. Needed to have original pipe removed with PVC pipe installed into wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Jim M.
02/2012
5.0
plumbing
  + -1 more
Dean said he would be available after 12 noon but was able to make it by 10:00 a.m. We had a clogged sewer line that was difficult to get to under our deck and didn't have a cleanout on it. He drilled a hole and snaked out the clog. Then he put on a clamshell. He said he could install a cleanout (which would cost around $250) but a clamshell was good enough. I was very happy with the service and he gave a 10% discount for finding him on Angie's list.
Description of Work: Cleaning out a clogged sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Carol T.
08/2011
5.0
plumbing
  + -1 more
Great experience. Love working with him. He's always on time and very thorough.
Description of Work: We have constant water pressure problems. Mr. Carroll replaced some toilet valves, shower faucet, and did some routine testing of our water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melvin H.
08/2010
5.0
plumbing
  + -1 more
Great experience, definitely would use again and recommend again.
Description of Work: Came out and cleaned out my main supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol T.
06/2010
5.0
plumbing
  + -1 more
We had some plumbing work done on both bathrooms and have used Carroll Plumbing in the past. He's very economical and doesn't recommend things that you don't need.
Description of Work: We had some plumbing work done on both bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

George P.
08/2008
5.0
plumbing
  + -1 more
His prices are very economical. He is a nice gentleman that knows his job. He does good work for me. I will continue to use him for smaller jobs and would recommend him to others.
Description of Work: He has fixed leaky faucets and those types of jobs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2869 Emanuel Church Rd, West Columbia, SC 29170


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Carroll Plumbing Service is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Carroll Plumbing Service accepts the following forms of payment: Check
    No, Carroll Plumbing Service does not offer free project estimates.
    No, Carroll Plumbing Service does not offer eco-friendly accreditations.
    No, Carroll Plumbing Service does not offer a senior discount.
    No, Carroll Plumbing Service does not offer emergency services.
    No, Carroll Plumbing Service does not offer warranties.
    Carroll Plumbing Service offers the following services: Residential plumbing service and drain cleaning

    Contact information

    2869 Emanuel Church Rd, West Columbia, SC 29170


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed