Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Airport Heating & Cooling Inc

Heating and Air Conditioning

About us

Airport Heating & Cooling Inc. was started in 1994, by Bobby Crapps, who has proudly served the surrounding midland area from the moment he began business. Bobby was born & raised on Crest Drive West Columbia, S.C. where he now resides & operates Airport Heating & Cooling Inc. Being a graduate of Airport High School & Midlands Tech, he takes great pride in being able to service family’s in an area he has grown to love.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Full service residential and commercial heating & air company. Providing sales, service & installation, duct repair & replacement, real estate inspections, and maintenance contracts. Free estimates on replacements.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

none

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-17 of 17 reviews

Lesley C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
What impressed me about them was they gave me a price over the phone. They came out and did the work. Then I got a call later on that evening and was told the work didn't take as long as they thought it would so they were sending me 100 bucks back. That really impressed me on their integrity. It was $150 after they sent me $100 back. That's what impressed me. They could have kept that money and I would never have known the difference. I've talked to several people and all of them have had a really good experience with him and that's why I called him. They seemed to be professional. Their appearance was good. They were very respectful to my wife as she dealt with them.
Description of Work: I was actually installing an A/C unit and they came out to finish the install that someone else had started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: Heating and AC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have done tons of work for me - always responsive and very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Vicki H.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Airport Heating never contacted me and Angie's List never refunded me the money I spent on this service. I am really unhappy with this.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$88

Robert A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: In addition to the check-up, had necessary maintenance and repairs done. Well satisfied with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Clarence & Easter D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They were very punctual and professional. They didn't hesitate to return when we called them. The office personnel and technician were very nice and helpful. We loved the discounts they gave us from Angie's List. It is working now, but we know it is an old unit and we are talking to them about replacing it in the near future.
Description of Work: They had to put in a new dual capacitor and media filter (9/22/14). The unit worked for approximately two weeks. They had to return on 10/10/2014 to put in a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brenda F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new filter in attic, instructed me in future filter installations, and replace a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Clarence & Easter D.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very nice and thorough. We were very satisfied. We would recommend them to anybody.
Description of Work: Repaired AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marina P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tune up service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

hilary J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great! They were on time, courteous, explained everything to me & my husband. Very nice. The a/c works great. I will definitely use then again!
Description of Work: They gave our unit a great tune-up & cleaning ( the $50 ) then recommended that we go ahead & Replace a part that was needed. He said it could last another few months, but We hasn't had the unit services in 6 years so felt it was a goo investment to go ahead and Have the rusted part replaced ( the other $125).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Link, the owner, and his crew (Josh, Mike and Randy) at Airport Heating and Cooling were fantastic. They took the time and effort to make sure everything was done right and on time. Link takes his service personally and made sure, during the installation of my new system, that I was satisfied with the work and that all my questions were answered. They also ensured that they cleaned up after the job was done. Altogether, a great experience. They may not be the biggest name in the industry but they were professional, knowledgeable and prompt. Highly recommend Airport for any A/C ? heating problem, large or small.
Description of Work: Install new a/c-heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Sharon W.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
Great. Was about 30 mins late, but very nice and explained everything he did
Description of Work: Inspect AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$50

Amanda S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Airport was great! They had to come out multiple times because each time we called them, by the time they arrived, the unit was running again. So, it took some time before they saw the unit not functioning. They replaced the zone board at a cost of $400. They had told us it was one of two things and the only way to know for sure was to replace and see if it worked. When we had the same issue three weeks later, we called them and they came and replaced the other part for us in a timely manner and for no additional cost since we plan to use them when the unit we patched up finally bites the dust. They replaced a until us before on a previous property and did a great job.
Description of Work: We had issues with our heat not turning on. They replaced the zone board but once that was determined to not be the issue they replaced another part at no additional cost to get the unit running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barry J.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
The entire experience dealing with Airport Heating & Cooling was excellent. MR."Link" Crapps was very informative and patient in explaining what needed to be done and also explaining problem areas left by the past installer that needed to be addressed. The installation was done in a professional manner. The crew preformed all the work necessary and left all areas clean.
Description of Work: Installation of a new 2 Ton Gas Pack (American Standard) unit including Pad, Thermostat, Insulation around floor boots and mastic seal. Hook up two new supply lines left undone by the company that installed the previous unit and was supposed to have installed new duct work in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Amanda S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We used them to install a new unit at our home. They also vented out over the range microwave to the outside, instead of just a room vent. They were professional, cleaned up after themselves, and gave me the best price. Other companies came down in price after I asked if they could do any better after receiving several estimates. Link gave me his best price upfront and I appreciated that. We will use them for any future needs we have.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence L.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well; I am totally pleased with the work done for us by Airport Heating and Cooling, Inc. I requested a quote on the work from Airport after the quote I received from another company seemed excessive. Although the other company is well-known and has an excellent reputation, they wanted $3,000 more for the job than Airport quoted me. I was assured by the general contractor that Airport does excellent work, so we went with them. The Airport crew arrived on time and proceeded to remove all the old ductwork in one day, as promised. After the contractor encapsulated the crawl space, the Airport crew came back and installed the new ductwork in one day, as promised, minimizing the time we were without A/C. They did a great job, did exactly what they said they would do, and the final bill was the same as their original quote, with no up-charges or other surprises. I recommend Airport Heating and Cooling, Inc., without hesitation.
Description of Work: Airport Heating and Cooling personnel removed all the A/C ducts, both supply and return ducts, and replaced them with new insulated ducts. They rebuilt the metal enclosure between the air handler and the foundation wall of our home. They closed off the openings at the bottom of the air handler to prevent field animals from entering the crawl space and thoroughly inspected the job after they were finished, making sure that all the metal parts of the duct system were completely coated with mastic adhesive and covered with insulation. The company that had installed the system originally, nine years ago, had left bare metal exposed to the hot, humid air under the house, which caused much damage from condensation and subsequent wetting of the insulation and rusting of the ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Helen C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
My old unit went out on Sunday. I called another company who took all day to come check the unit just to tell me my compressor went out and it would cost me $3000 to repair the machine. When I ask for an estimate on a new machine another person was dispatched to my house who quoted me around $7000 for the lowest seer rating. I called Airport Heating and Cooling,, which i found as a result of a BBB search, and Link, the owner was willing to come out within the hour and give me a second opinion at no cost. He sat with me discussed my options(he gave me 2-3 quotes on untis) and explained things about the machines I still have no clue about. Regardless he treated me with respect and sought to help me make an educated decision. He was patient (as it took me a few days) and he repeatedly sent me more info when I requested it explaining things everytime. I asked him to talk with my dad (since as a mechanical engineer he had worked in HVAC industry) and Link was able to talk with him intelligently. Link and his team where wonderful and today my house is cool. My advise is to ask questions and let him know your situation. I explained how one room in my house was not as cool as the rest of the house and he diagnosed the problem and addressed it. If you are having problems he is the one to use.
Description of Work: Installed a new seer 14 heating and air unit to include a new pad, unit, and thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,545

    Contact information

    2604 Crest Dr, West Columbia, SC 29170

    www.airportheatingandcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Airport Heating & Cooling Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Airport Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Airport Heating & Cooling Inc offers free project estimates.
    No, Airport Heating & Cooling Inc does not offer eco-friendly accreditations.
    No, Airport Heating & Cooling Inc does not offer a senior discount.
    Yes, Airport Heating & Cooling Inc offers emergency services.
    Yes, Airport Heating & Cooling Inc offers warranties.
    Airport Heating & Cooling Inc offers the following services: Full service residential and commercial heating & air company. Providing sales, service & installation, duct repair & replacement, real estate inspections, and maintenance contracts. Free estimates on replacements.
    NA

    Contact information

    2604 Crest Dr, West Columbia, SC 29170

    www.airportheatingandcooling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed