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Absolute Disaster Services

Air Duct Cleaning, Mold Testing & Remediation, Sewer Cleaning,

About us

ABSOLUTE DISASTER SERVICES PROVIDES 24 EMERGENCY SERVICES for water removal, drying and restoration. We have IICRC certified technicians on staff as well as N.O.R.M.I. certified mold inspectors and remediators on staff. Free Estimates.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Water Removal, Water Damage Drying, Water Damage Restoration, Mold Inspection, Mold Remediation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard

Photos of past projects

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.3
responsiveness
4.3
punctuality
4.6
Showing 1-12 of 12 reviews

Jim L.
01/2019
5.0
All of the people I dealt with were very courteous, professional, and very knowledgeable with the inspection of my problem and their cost estimate to remove mold and mildew in the ceiling and repair the ceiling. They completed the work well within the estimated time and cost and did an outstanding job. Upon completion of the work, the room and ceiling were left looking spotless.
Description of Work: Two water leaks in den ceiling due to high winds and rain loosening the flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
I appreciate the kind words Mr. [Member Name Removed]. Glad we were able to help! Derek Tucker Vice President

Allen B.
12/2018
5.0
It was great, they did a wonderful job, they completely handled everything including the communication with the insurance company.
Description of Work: We had a water leak, they completely clean it up and fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
Sometimes there is a communication gap between insurers and the insured. Having an experienced mitigation contractor will help make sure your interests are protected. I appreciate the vote of confidence. Derek Tucker Vice President

Rhonda R.
12/2018
5.0
Went very well. they moved very quickly when I called. they completed the work fast I am impressed. They put back everything back in place.
Description of Work: mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
Proper mold remediation must address surface contamination and air quality. Follow the science and industry guidelines, you will get the desired result. Glad we could help [Member Information Removed]. Derek Tucker Vice President

Ken H.
12/2018
5.0
They did an outstanding job. They cleaned up the mess. They were able to get us get in touch with the adjuster.
Description of Work: They did a water mitigation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
Half the battle with an insurance claim is communication and speaking the right language with insurance companies. We use the same software for estimating work that insurance companies use. There is never any price bickering. Makes things go quicker. Glad we could help Mr. [Member Name Removed]. Derek Tucker Vice President

Steve L.
12/2018
5.0
It was very fantastic. They responded immediately to my call. They had a rep out there to meet me. They arrived very quickly. They did the water mitigation very quickly. They pretty much handled every thing which for me is a hassle free. If possible, I would like to give them an A+.
Description of Work: We had a washing machine that broke. It flooded the upstairs of the house and caused a lot of water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
Getting to water damage quickly is key in the mitigation process. The longer water sits the more damage that occurs. Fungal growth happens very quickly. Glad we could help! Derek Tucker Vice President

Col. Greg C.
12/2018
5.0
They were great.The guy came back couple of times to take care of it.They are phenomenal.Super nice guy with a good work.Clean up the mess and put enzymes down.Right on time and pleased on his work.
Description of Work: Clean up for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Absolute Disaster Services
Thank you Colonel. I enjoyed our conversations. Derek Tucker Vice President

Pamela C.
11/2018
1.0
The mold was removed. Their subcontractor redid bathroom, I paid and insurance reimbursed.The work done was terrible and will require thousands to repair. They were unhelpful with trying to remedy. Very poor and very disappointing.
Description of Work: removal of mold and reconstruction of damaged bathroom

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Absolute Disaster Services
I am sorry that things did not go to your liking Dr. [Member Name Removed]. As I remember we were able to get you an insurance claim. The water mitigation and mold remediation went smoothly. I understand the restoration contractor we referred to you did not perform to your expectations. We have not recommended that contractor since. We learned a hard lesson. Derek Tucker Vice President

Naomi P.
11/2018
5.0
They gave an estimate and they exceeded their estimate, Very good, came prompt, excellent quality of work, very responsive, they responded to calls on the same day, they operate very professional.
Description of Work: Water Damage Service, including carpet removal and mold testing and remediation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Absolute Disaster Services
Thank you for the kind words Ms. [Member Name Removed]. When you are appreciated for your work, it gives you a sense of pride. Derek Tucker Vice President

Elizabeth W.
07/2017
5.0
They treated the house I bought and the house I sold.
Description of Work: They treated the crawl space for mold and removed all the mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Absolute Disaster Services
Let us know when it is time for the next house! I appreciate your business. Derek Tucker Vice President

Elizabeth W.
07/2017
5.0
air duct cleaning
  + -1 more
They were some of the most professional, polite and understanding people that I have dealt with in a long time. They do really good work and they guarantee their work. The price they charge is very reasonable.
Description of Work: They cleaned the duct work and treated for mold in the duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Absolute Disaster Services
We believe word of mouth is the best advertisement. We get our next job because we do your job well. Thank you for the kind words. We will always back our work! Derek Tucker Vice President

Lois L.
05/2011
1.0
Terrible. I am still trying to repair and correct work that was not properly done and work that was suppose to be done but was not done at all. The mold remediation and demolition wasn't the best experience...went by the house one afternoon and found no one there and the containment wasnt up in place like it was suppose to be which meant contamination was going through the whole house. I was blamed by the owner for even being there after I was told we could. They didn't leave everything covered up in the contained areas and a thick layer of "dust" (etc) got all over everything...it was a terrible mess! Also they put lots of metal items, etc. on top of my washer and dryer and scratched up the enamel badly. There was nothing that their restoration crew did right or good. This is the worst case of contractor neglect I've ever seen. The crawlspace still looks like a warzone where they left a tremendous amount of debris instead of cleaning it up and alot of insulation was never replaced. My new tubs were installed all wrong and the manufacturer says I really need to tear them out and reinstall them..haven't tackled that yet. They are caulkless with clear instructions on how to install and brace... none of which were followed. The areas where they are put together should not have a gap more than the width of a credit card. Mine range from 1/16" to 1/3" gaps which is rediculous...I figured out thats why they caulked them.. to cover up the shoddy installation. But that caulking was holding in water and if I hadn't removed it (now the gaps are very noticable and look really bad) eventually the water that couldn't escape would have caused water/mold damage. I had to hook up both overflow drain pipes as they left them loose (which meant having to cut two access holes in the walls behind the tubs!). The front of the tub was not braced on one tub and all of grout in front has broken and left a 1/2" gap and both tubs pop and sqeak real bad, ..can't get to the apron from behind to brace...bad part is the braces come with the tubs! (They must have thrown away one set). They had my dryer vent just vented loose to the crawlspace which condensation would have caused major problems with the underneath side of my house in a short time it I had not found out by chance especially since they didn't replace any of the insulation that was torn out in demolition. There's no wall behind my vanity so it's open to crawlspace but can't move the vanity or top because they liquid nailed it all together along with the sink , they cemented my toilets to the new ceramic tile so I can't take them up again when I need to replace the wax ring at some time. Shower head pipe stuck out from wall too far and was real loose...I had to cut a hole in wall and chip out the wood piece that it was suppose to be attached to and move it back and then to secure it properly, and the other one is loose too...haven't fixed it yet. They only replaced one transition piece (to match the new tile) and left the other (they are right next to each other...can't miss that! ) Didn't re-hook up/attach water heater drain pipe under house...just stuck through floor and left loose. Used some of my stuff and didn't replace. These are just some of the things on the list that I've had to correct or do because it wasn't done properly or at all. Oh, and I was told by the owner that the work they did was done to industry standards!
Description of Work: Services that were (suppose to be) done - residential mold remediation, demolition and restoration of two small bathrooms.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$11,341

KAREN A.
02/2011
5.0
They were very professional. The price was good. They gave a warranty and the other places didn't. The guys were great. I understood what they were talking about, they got down on our level. They did what they said they would do. They were on time, efficient, intelligent.
Description of Work: We used them to do a job for our business. They had to remove a lot dirt. They put in dehumidifiers. They treated soil. They removed the sheet rock and treated the stuff beyond that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    PO Box 2479, West Columbia, SC 29171

    http://www.absolutedisasterservices.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Mold Testing & Remediation,
    Sewer Cleaning,
    Asbestos Removal,
    Water & Smoke Damage

    FAQ

    Absolute Disaster Services is currently rated 4.3 overall out of 5.
    Absolute Disaster Services accepts the following forms of payment: Check,Discover,MasterCard
    Yes, Absolute Disaster Services offers free project estimates.
    No, Absolute Disaster Services does not offer eco-friendly accreditations.
    No, Absolute Disaster Services does not offer a senior discount.
    Yes, Absolute Disaster Services offers emergency services.
    Yes, Absolute Disaster Services offers warranties.
    Absolute Disaster Services offers the following services: Water Removal, Water Damage Drying, Water Damage Restoration, Mold Inspection, Mold Remediation

    Contact information

    PO Box 2479, West Columbia, SC 29171

    http://www.absolutedisasterservices.com