.No one would correct the situation. No refund No apology. Worst contractor experience ever
Description of Work: Replaced 12' overhead insulated aluminum garage door`but did not inspect and replace the chain drive opener as I asked them to do. Needless to say, It crushed the door they installed. No one would even return my phone calls to fix. I ended up ordering replacement panels for the new door from the manufacturer and replacing them myself and installing a new door opener on top of that.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
PATRICIA S.
03/2010
2.0
garage doors
+ -1 more
This was the worst experience I have ever had with a Co. I have a large 17ft wide wooden Garage Door, I had a 1/2 horse power opener that didn't work so I wanted to replace it with a bigger horse power.3/4. I gave the lady the #that my son and I had looked up on the Lift master by Chamberlain Web Site,She said they did not have that #but could sale me something compatable I said ok. When they had put it up it was a 1/4 horse power and could hardly open the door. I called and tried to talk to the owner who was very rude and kept telling me that there was nothing wrong with the 1/4 horsepower. I tried to tell him that this was not what I wanted or what I had paid for and that the light didn't even work on it.He said I had to put a light bulb in it (I am 75 ) Later that day 2 men came out and put in a 1/2 horse power I just had to let it go as I was so upset by this time .I so hate to see anyone else get taken advandage of as I was..
Description of Work: Replaced a garage door opener.
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Service Categories
Garage Doors,
Doors
FAQ
Aaa Over Head Doors is currently rated 1.5 overall out of 5.
No, Aaa Over Head Doors does not offer free project estimates.
No, Aaa Over Head Doors does not offer eco-friendly accreditations.
No, Aaa Over Head Doors does not offer a senior discount.
No, Aaa Over Head Doors does not offer emergency services.
No, Aaa Over Head Doors does not offer warranties.